I was receiving mixed results and therefore I used a larger per_page count and have seen the following results using sort by updated_at:
created at - Updated at
2016-02-01T08:27:29Z - 2016-02-01T08:27:29Z
2016-02-01T08:26:44Z - 2016-02-01T08:26:44Z
2016-02-01T08:18:12Z - 2016-02-01T08:18:12Z
2016-02-01T07:42:04Z - 2016-02-01T07:42:04Z <-
2016-02-01T07:13:02Z - 2016-02-01T07:42:57Z <-
2016-02-01T07:08:29Z - 2016-02-01T07:08:29Z
...
2016-02-01T06:34:15Z - 2016-02-01T06:34:15Z
2016-02-01T06:33:21Z - 2016-02-01T06:33:21Z <-
2016-02-01T06:32:20Z - 2016-02-01T07:42:49Z <-
2016-02-01T06:27:31Z - 2016-02-01T06:27:31Z
...
2016-01-29T05:46:53Z - 2016-01-29T05:46:53Z
2016-01-29T05:24:48Z - 2016-01-29T05:24:48Z <-
2016-01-29T05:23:02Z - 2016-01-29T05:50:07Z <-
2016-01-29T05:23:02Z - 2016-01-29T05:23:02Z
2016-01-29T05:23:02Z - 2016-01-29T05:23:02Z
2016-01-29T05:23:02Z - 2016-01-29T05:23:02Z
As you can see from the above there are several entries that are not sorted by updated-at but in fact are sorted by created-at. Is it possible to sort on the updated-at field?
I have also tried to sort by other fields: eg. ticket_number, hours, etc. None of which changed the sort order.
Any help you can provide will be much appreciated.