Error while trying to update a ticket

[Deepan Chakravarthy]

Hi Team, 

I want to update custom fields in Assembla by automation script.

For that I am using curl with X-api-key and X-api-secret

I am getting "Couldn't find WorkflowPropertyDef with 'id'=1435-created-for-testing [WHERE `workflow_property_defs`.`space_tool_id` = ?]"}  error

Could you please help me out to update the ticket?

Thanks

Deepan

[Stanislav Kolotinskiy]

Hi Deepan,

you have to pass only the numeric ID, i.e. 1435 . Please let me know if that helps.

—

Regards,

Stanislav

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[Deepan Chakravarthy]

Hi Stanislav,

Its not working even If I use only the ID =1435 also.

Regards,
Deepan Chakravarthy
Mobile no:+91-9741163389

On Mon, Nov 21, 2016 at 8:25 PM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

Hi Deepan,

you have to pass only the numeric ID, i.e. 1435 . Please let me know if that helps.

—

Regards,

Stanislav

On Nov 21, 2016, at 15:45, Deepan Chakravarthy <m.deepanchakravarthy@gmail.com> wrote:

Hi Team, 

I want to update custom fields in Assembla by automation script.

For that I am using curl with X-api-key and X-api-secret

I am getting "Couldn't find WorkflowPropertyDef with 'id'=1435-created-for-testing [WHERE `workflow_property_defs`.`space_tool_id` = ?]"}  error

Could you please help me out to update the ticket?

Thanks

Deepan

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[Deepan Chakravarthy]

Hi Stanislav,

Any update on this?

I have used only the ID, but its not working.

Thanks

Deepan

[Stanislav Kolotinskiy]

Hi Deepan,

I’m sorry for the delay. Could you please provide the whole curl request?

Regards,

Stanislav

On Nov 30, 2016, at 17:05, Deepan Chakravarthy <m.deepanch...@gmail.com> wrote:

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[Deepan Chakravarthy]

Hi Stanislav,

Below is the command which I have used to update a ticket

curl -H "X-Api-Key: *************" -H "X-Api-Secret: ********" -H "Content-type: application/json" -X PUT -d '{"custom_field":{"title":"OS"}}' https://api.assembla.com/v1/spaces/gm-info3-cr/tickets/custom_fields/1435.json

Please check and suggest.

Regards,
Deepan Chakravarthy
Mobile no:+91-9741163389

On Thu, Dec 15, 2016 at 1:15 PM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

Hi Deepan,

I’m sorry for the delay. Could you please provide the whole curl request?

Regards,

Stanislav

On Nov 30, 2016, at 17:05, Deepan Chakravarthy <m.deepanchakravarthy@gmail.com> wrote:

On Monday, November 28, 2016 at 12:06:08 PM UTC-5, Deepan Chakravarthy wrote:

Hi Stanislav,

Any update on this?

I have used only the ID, but its not working.

Thanks

Deepan

On Monday, November 21, 2016 at 8:45:50 AM UTC-5, Deepan Chakravarthy wrote:

Hi Team, 

I want to update custom fields in Assembla by automation script.

For that I am using curl with X-api-key and X-api-secret

I am getting "Couldn't find WorkflowPropertyDef with 'id'=1435-created-for-testing [WHERE `workflow_property_defs`.`space_tool_id` = ?]"}  error

Could you please help me out to update the ticket?

Thanks

Deepan

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[Stanislav Kolotinskiy]

Hi Deepan,

well, this is actually the wrong endpoint. In order to update a ticket, you have to send a PUT request to /v1/spaces/:space_id/tickets/:id.json . For more details, please check out http://api-doc.assembla.com/content/ref/tickets_update.html and let me know if you need any more help.

Regards,

Stanislav

[Deepan Chakravarthy]

Hi Stanislav,

I am using below command, but its giving "Access Denied" error, but the same API key is working for fetching data.

curl -i -X PUT -H "X-Api-Key: xxxxxx" -u "X-Api-Secret: xxxxx" -H "Content-type: application/json" -d '{"ticket":{"summary":"Data"}}' https://api.assembla.com/spaces/gm-info3-cr/tickets/1435-created-for-testing.xml

When I hit the URL "https://api.assembla.com/spaces/gm-info3-cr/tickets/1435-created-for-testing.xml" in my browser, its giving me the xml file output.

Could you please help me out with this issue?

is the update will work only using ""Authorization: Bearer _token" ? Please clarify

Regards,

Deepan Chakravarthy
Mobile no:+91-9741163389

On Fri, Dec 16, 2016 at 4:24 PM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

Hi Deepan,

well, this is actually the wrong endpoint. In order to update a ticket, you have to send a PUT request to /v1/spaces/:space_id/tickets/:id.json . For more details, please check out http://api-doc.assembla.com/content/ref/tickets_update.html and let me know if you need any more help.

Regards,

Stanislav

On Dec 16, 2016, at 12:20, Deepan Chakravarthy <m.deepanchakravarthy@gmail.com> wrote:

Hi Stanislav,

Below is the command which I have used to update a ticket

curl -H "X-Api-Key: *************" -H "X-Api-Secret: ********" -H "Content-type: application/json" -X PUT -d '{"custom_field":{"title":"OS"}}' https://api.assembla.com/v1/spaces/gm-info3-cr/tickets/custom_fields/1435.json

Please check and suggest.

Regards,
Deepan Chakravarthy
Mobile no:+91-9741163389

On Thu, Dec 15, 2016 at 1:15 PM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

Hi Deepan,

I’m sorry for the delay. Could you please provide the whole curl request?

Regards,

Stanislav

[Stanislav Kolotinskiy]

Hi Deepan,

you are actually hitting the wrong endpoint. It should be https://api.assembla.com/v1/spaces/gm-info-3-cr/tickets/1435.xml - please note /v1 before /spaces . Please let me know if that helps.

Regards,

Stanislav

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[Deepan Chakravarthy]

Hi Stanislav,

I am getting below error

  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current

                                 Dload  Upload   Total   Spent    Left  Speed

100    28    0     0  100    28      0     33 --:--:-- --:--:-- --:--:--    46HTTP/1.1 204 No Content

Date: Mon, 26 Dec 2016 09:50:23 GMT

Content-Type: text/plain

Content-Length: 0

Connection: keep-alive

Set-Cookie: __cfduid=d0f59a3835a06447692c8af5a7dcb03071482745823; expires=Tue, 26-Dec-17 09:50:23 GMT; path=/; domain=.assembla.com; HttpOnly

Cache-Control: no-cache

X-XSS-Protection: 1; mode=block

X-Request-Id: db72c928-6694-4b46-9ece-2b0772dc08e4

X-Runtime: 0.042600

X-Frame-Options: SAMEORIGIN

X-Content-Type-Options: nosniff

X-Powered-By: Phusion Passenger 5.0.28

Status: 204 No Content

Server: cloudflare-nginx

CF-RAY: 3173a0d5fea42fe7-MAA

Regards,
Deepan Chakravarthy
Mobile no:+91-9741163389

On Mon, Dec 26, 2016 at 1:00 PM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

Hi Deepan,

you are actually hitting the wrong endpoint. It should be https://api.assembla.com/v1/spaces/gm-info-3-cr/tickets/1435.xml - please note /v1 before /spaces . Please let me know if that helps.

Regards,

Stanislav

On Dec 22, 2016, at 15:08, Deepan Chakravarthy <m.deepanchakravarthy@gmail.com> wrote:

Hi Stanislav,

I am using below command, but its giving "Access Denied" error, but the same API key is working for fetching data.

curl -i -X PUT -H "X-Api-Key: xxxxxx" -u "X-Api-Secret: xxxxx" -H "Content-type: application/json" -d '{"ticket":{"summary":"Data"}}' https://api.assembla.com/spaces/gm-info3-cr/tickets/1435-created-for-testing.xml

When I hit the URL "https://api.assembla.com/spaces/gm-info3-cr/tickets/1435-created-for-testing.xml" in my browser, its giving me the xml file output.

Could you please help me out with this issue?

is the update will work only using ""Authorization: Bearer _token" ? Please clarify

Regards,

Deepan Chakravarthy
Mobile no:+91-9741163389

On Fri, Dec 16, 2016 at 4:24 PM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

Hi Deepan,

well, this is actually the wrong endpoint. In order to update a ticket, you have to send a PUT request to /v1/spaces/:space_id/tickets/:id.json . For more details, please check out http://api-doc.assembla.com/content/ref/tickets_update.html and let me know if you need any more help.

Regards,

Stanislav

[Stanislav Kolotinskiy]

This isn’t an error - 204 means successful update.

Regards,

Stanislav

[Deepan Chakravarthy]

Hi Stanislav,

I need to update summary of this 1435 ticket but its not updating.

Please correct me if I am wrong.

using below PUT command.

curl -i -X PUT -H "X-Api-Key: xxxxxxxx" -u "X-Api-Secret: xxxxxxx" -H "Content-type: application/json" -d '{"ticket":{"summary":"Ddata values"}}' https://api.assembla.com/v1/spaces/gm-info-3-cr/tickets/1435.xml

Statuses on success:

• 200 OK Success from a GET, PUT or DELETE operation;
• 201 Created Success from a POST operation;
• 204 No Content Success from a GET operation with empty data;

Regards,
Deepan Chakravarthy
Mobile no:+91-9741163389

On Mon, Dec 26, 2016 at 5:30 PM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

This isn’t an error - 204 means successful update.

Regards,

Stanislav

On Dec 22, 2016, at 15:08, Deepan Chakravarthy <m.deepanch...@gmail.com> wrote:

Hi Stanislav,

[Stanislav Kolotinskiy]

Hi Deepan,

command looks good. What’s the response code?

Regards,

Stanislav

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[Deepan Chakravarthy]

Hi Stanislav,

Below is the output. you could observe 204 as response code.

  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current

                                 Dload  Upload   Total   Spent    Left  Speed

100    37    0     0  100    37      0     22  0:00:01  0:00:01 --:--:--    25HTTP/1.1 204 No Content

Date: Tue, 27 Dec 2016 15:12:22 GMT

Content-Type: text/plain

Content-Length: 0

Connection: keep-alive

Set-Cookie: __cfduid=d4275eb911349e52424dcc4e56ce99e821482851540; expires=Wed, 27-Dec-17 15:12:20 GMT; path=/; domain=.assembla.com; HttpOnly

Cache-Control: no-cache

X-XSS-Protection: 1; mode=block

X-Request-Id: 5c86153f-0d8d-4766-85a5-952d337df14f

X-Runtime: 0.043573

X-Frame-Options: SAMEORIGIN

X-Content-Type-Options: nosniff

X-Powered-By: Phusion Passenger 5.0.28

Status: 204 No Content

Server: cloudflare-nginx

CF-RAY: 317db5d29d222fc3-MAA

Regards,
Deepan Chakravarthy
Mobile no:+91-9741163389

On Tue, Dec 27, 2016 at 6:13 PM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

Hi Deepan,

command looks good. What’s the response code?

Regards,

Stanislav

On Dec 26, 2016, at 14:31, Deepan Chakravarthy <m.deepanchakravarthy@gmail.com> wrote:

Hi Stanislav,

I need to update summary of this 1435 ticket but its not updating.

Please correct me if I am wrong.

using below PUT command.

curl -i -X PUT -H "X-Api-Key: xxxxxxxx" -u "X-Api-Secret: xxxxxxx" -H "Content-type: application/json" -d '{"ticket":{"summary":"Ddata values"}}' https://api.assembla.com/v1/spaces/gm-info-3-cr/tickets/1435.xml

Statuses on success:

• 200 OK Success from a GET, PUT or DELETE operation;
• 201 Created Success from a POST operation;
• 204 No Content Success from a GET operation with empty data;

Regards,
Deepan Chakravarthy
Mobile no:+91-9741163389

On Mon, Dec 26, 2016 at 5:30 PM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

This isn’t an error - 204 means successful update.

Regards,

Stanislav

[Stanislav Kolotinskiy]

OK, that looks good - 204 is what is returned from Assembla API on successful PUT requests.

Regards,

Stanislav

[Deepan Chakravarthy]

Hi Stanislav,

But the ticket is not updating.

Regards,
Deepan Chakravarthy
Mobile no:+91-9741163389

On Tue, Dec 27, 2016 at 9:17 PM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

OK, that looks good - 204 is what is returned from Assembla API on successful PUT requests.

Regards,

Stanislav

[Stanislav Kolotinskiy]

Hi Deepan,

is it because of the typo in space name? I can see that it should be gm-info3-cr not gm-info-3-cr. Also, please try to use .json instead of .xml - will this help?

Regards,

Stanislav

[Deepan Chakravarthy]

Hi Stanislav,

Tried below command, still getting 204 and the ticket is not updated.

curl -i -X PUT -H "X-Api-Key: ***********" -u "X-Api-Secret: **********" -H "Content-type: application/json" -d '{"ticket":{"description":"Ddata-values"}}' https://api.assembla.com/v1/spaces/gm-info3-cr/tickets/1435-created-for-testing.json

Regards,

Deepan Chakravarthy
Mobile no:+91-9741163389

On Wed, Dec 28, 2016 at 3:34 PM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

Hi Deepan,

is it because of the typo in space name? I can see that it should be gm-info3-cr not gm-info-3-cr. Also, please try to use .json instead of .xml - will this help?

Regards,

Stanislav

On Dec 27, 2016, at 18:00, Deepan Chakravarthy <m.deepanchakravarthy@gmail.com> wrote:

Hi Stanislav,

But the ticket is not updating.

Regards,
Deepan Chakravarthy
Mobile no:+91-9741163389

On Tue, Dec 27, 2016 at 9:17 PM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

OK, that looks good - 204 is what is returned from Assembla API on successful PUT requests.

Regards,

Stanislav

[Stanislav Kolotinskiy]

OK,

I think I see the issue now. Your ticket is 1435-a, not 1435-created-for-testing, since you updated summary. However, in order to exclude errors, you better include only ticket number - /tickets/1435.xml or /tickets/1435.json. Please try that and let me know if it helps

Regards,

Stanislav

[Deepan Chakravarthy]

Hi Stanislav,

I tried that as well, but its not working.

curl -i -X PUT -H "X-Api-Key: xxxxxxx" -u "X-Api-Secret: xxxxxx" -H "Content-type: application/json" -d '{"ticket":{"description":"Ddata-values"}}' https://api.assembla.com/v1/spaces/gm-info3-cr/tickets/1435.json

Regards,
Deepan Chakravarthy
Mobile no:+91-9741163389

On Thu, Dec 29, 2016 at 3:01 AM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

OK,

I think I see the issue now. Your ticket is 1435-a, not 1435-created-for-testing, since you updated summary. However, in order to exclude errors, you better include only ticket number - /tickets/1435.xml or /tickets/1435.json. Please try that and let me know if it helps

Regards,

Stanislav

On Dec 28, 2016, at 12:26, Deepan Chakravarthy <m.deepanchakravarthy@gmail.com> wrote:

Hi Stanislav,

Tried below command, still getting 204 and the ticket is not updated.

curl -i -X PUT -H "X-Api-Key: ***********" -u "X-Api-Secret: **********" -H "Content-type: application/json" -d '{"ticket":{"description":"Ddata-values"}}' https://api.assembla.com/v1/spaces/gm-info3-cr/tickets/1435-created-for-testing.json

Regards,

Deepan Chakravarthy
Mobile no:+91-9741163389

On Wed, Dec 28, 2016 at 3:34 PM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

Hi Deepan,

is it because of the typo in space name? I can see that it should be gm-info3-cr not gm-info-3-cr. Also, please try to use .json instead of .xml - will this help?

Regards,

Stanislav

[Deepan Chakravarthy]

Hi Stanislav,

Is there any update on this ?

Regards,
Deepan Chakravarthy
Mobile no:+91-9741163389

On Fri, Dec 30, 2016 at 3:07 PM, Deepan Chakravarthy <m.deepanch...@gmail.com> wrote:

Hi Stanislav,

I tried that as well, but its not working.

curl -i -X PUT -H "X-Api-Key: xxxxxxx" -u "X-Api-Secret: xxxxxx" -H "Content-type: application/json" -d '{"ticket":{"description":"Ddata-values"}}' https://api.assembla.com/v1/spaces/gm-info3-cr/tickets/1435.json

Regards,
Deepan Chakravarthy
Mobile no:+91-9741163389

On Thu, Dec 29, 2016 at 3:01 AM, Stanislav Kolotinskiy <stan...@assembla.com> wrote:

OK,

I think I see the issue now. Your ticket is 1435-a, not 1435-created-for-testing, since you updated summary. However, in order to exclude errors, you better include only ticket number - /tickets/1435.xml or /tickets/1435.json. Please try that and let me know if it helps

Regards,

Stanislav

[Stanislav Kolotinskiy]

Hi Deepan,

I’m really sorry for the delay. Looks like you found a bug, and I was able to reproduce it. We will take care of fixing the issue and will let you know when the fix gets into production. Sorry for the inconvenience. Have a nice day!

Regards,

Stanislav

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[Stanislav Kolotinskiy]

Hi Deepan,

looks like I found the issue - you got a typo in your curl call. It should be -H “X-Api-Secret” rather than -u “X-Api-Secret”. Other than that, it should work correctly.

Regards,

Stanislav