Tuesday Gmail Tip - Canned responses in Gmail

[Reaz Shaheed]

Canned responses in Gmail lets you compose replies to common messages you may receive, and saves them for future use. In just a few clicks, you can insert one of your pre-written replies, allowing you to tackle the messages that you might normally read and forget to answer when you have a free moment.

 

Here's how to use Gmail canned responses:

 

Step 1: Login to your school-Gmail account and  click the cog in the top right-hand corner and choose Settings

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Step 2: Switch to the Labs tab in the Settings area. Fill in the Enable bubble next to Canned Responses. Click Save changes at the bottom of the page.

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Step 3: Click Compose and start writing one of the replies you want to save.

 

Step 4: When you're finished, click the small arrow in the bottom right-hand corner and choose Canned responses > New canned response. Give the response a name so you can easily identify it.

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Step 5: To insert your canned response, click Reply on a message, click the small arrow again, then choose Canned response > [name of the response you want to use].

 

Canned responses can be used for more than writing an email reply; 

you can also use them to change signatures on the fly. 

This is helpful if you have a work signature that doesn't need to be sent to friends and family, or if you don't want to share all of your attached info with a new contact.

Please feel free to contact Tech support if you need any assistance.

Thanks,

Reaz Shaheed

Director Information Technology

www.aisdhaka.org

[Megan D'Errico]

Hi, I followed the instructions and set up Canned Responses under settings. When I compose a draft and go to save it, no pop up window asks me what to save it as. Then when I go back into the Canned Responses tab there are no saved messages. 

Does this lab not work with other labs simultaneously running? 

Thanks,

Megan

[Nichole Gladky]

Try adding a subject line to the draft email, then click new canned response.  

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[Bill Shafer]

Megan,

I use and love canned responses.  After you compose your canned response draft, in the lower right there is a dropdown, next to the trash can.  When you choose that you should see Canned responses.  Mine has a right arrow indicating there is another menu.  Follow the menu to 3 choices, "insert", "save", and "delete".  I would say that's a bit confusing, but choose save the first time to save your response, and of course insert for when you start a new compose and want to insert your previously saved on and delete obvious.  Play with it a bit and you'll find it is easier than it seems at first.  

...hope this helps.

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Bill Shafer

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