ThinkUp jumpstart -- activation email never arrives

[lucienk]

When installing the ThinkUp jumpstart from the AppFog console, installation succeeds. But when I configure ThinkUp with a username and password, it sends me an activation email that never arrives, and won't let me proceed without activation. Is this a known issue? Is there a workaround?

[Miguel Cabeza]

Did you ever managed to solve this issue?

[Lucien Kress]

No, I tried a dozen times over a couple days, and gave up.

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[Bryan Sutherland]

Has there been anything advanced on this? I'd rather not just give up but otherwise what can be done?

[Lucien Kress]

I tried another install a day or two ago. Same result -- activation email never arrives.

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Lucien Kress

[Britain W.]

The activation e-mail never arrives because AppFog can't send mail on its own.

AppFog offers Mailgun and SendGrid as mailing options, but you have to include the code to utilize them into ThinkUp, which is just a little past what I've done with it on AppFog.

There doesn't appear to be an option to send the activation message again, so I think you have to kickstart it, then include the SendGrid code somewhere within it, THEN create your account.  Like I said, I haven't don't this before, but I'll attempt to document it in my spare time.

[Nazlim Abu]