Moen faucet problem
Han
order.
We have a Moen kitchen faucet, model Extensa. It has developed a leak
somewhere and despite some 3 visits by the local plumber and some $220 in
charges, it still seems to leak somewhere. All the fittings have been
removed and retightened, it has received a replacement cartridge, and it
still seems to leak from somewhere in the bottom "body". It is not
spraying, just dripping slightly, which is baffling the plumber and us.
The faucet was installed during remodeling about 8 or 9 years ago.
Recently we had to replace the water heater, because some riser pipe had
completely corroded and was "shedding" waxy feeling white pieces (Zn
hydroxide?) which plugged up things especially inside the sprayer hose.
We were told during the last plumber visit that if the leak persisted we
shoul replace the faucet. Something like if we bought the faucet, the
plumber would after all this install it free of charge.
We like the way the faucet works and looks, but are a bit hestant a bout
a direct replacement. The Moen site lists it as $363.50,
<http://www.moen.com/ecatalog/detail/extensa/chrome-one-handle-low-arc-
pullout-kitchen-faucet/_/R-CONSUMER%3A7560C>
but apparently it is possible to get it cheaper.
Does anyone have an opinion on the faucet or te problem?
--
Best regards
Han
email address is invalid
Ken
"A leak somewhere" is pretty vague. Someone needs to find out where it
is leaking and then make a decision on what to do. I find a very slow
leak can be detected best with a paper tissue as it absorbs the water
easily. I would say that a plumber who thinks the solution is to
replace a leaking fixture without knowing exactly what the problem is,
is not worth calling again.
Han
news:gvcmtf$m67$1...@news.eternal-september.org:
> Han wrote:
>> I know there is an ongoing faucet discussion, but a new thread seems
>> in order.
>>
>> We have a Moen kitchen faucet, model Extensa. It has developed a
>> leak somewhere and despite some 3 visits by the local plumber and
>> some $220 in charges, it still seems to leak somewhere. All the
>> fittings have been removed and retightened, it has received a
>> replacement cartridge, and it still seems to leak from somewhere in
>> the bottom "body". It is not spraying, just dripping slightly, which
>> is baffling the plumber and us.
>>
>> The faucet was installed during remodeling about 8 or 9 years ago.
>>
>> Recently we had to replace the water heater, because some riser pipe
>> had completely corroded and was "shedding" waxy feeling white pieces
>> (Zn hydroxide?) which plugged up things especially inside the sprayer
>> hose.
>>
>> We were told during the last plumber visit that if the leak persisted
>> we shoul replace the faucet. Something like if we bought the faucet,
>> the plumber would after all this install it free of charge.
>>
>> We like the way the faucet works and looks, but are a bit hestant a
>> bout a direct replacement. The Moen site lists it as $363.50,
>>
>> <http://www.moen.com/ecatalog/detail/extensa/chrome-one-handle-low-arc
>> - pullout-kitchen-faucet/_/R-CONSUMER%3A7560C>
>>
>> http://snipurl.com/ip9n8
>>
>> but apparently it is possible to get it cheaper.
>>
>> Does anyone have an opinion on the faucet or te problem?
>>
>
> "A leak somewhere" is pretty vague. Someone needs to find out where
> it is leaking and then make a decision on what to do. I find a very
> slow leak can be detected best with a paper tissue as it absorbs the
> water easily. I would say that a plumber who thinks the solution is
> to replace a leaking fixture without knowing exactly what the problem
> is, is not worth calling again.
I agree with your statements. However, it is not a gush, just an
annoying drip, and I don't know exactly where it comes from. It seems to
be somewhere up in the body, but exactly where I cannot determine. As
said, the cartridge was replaced, and now the movements of the faucet
parts are much smoother, but the thing still seems to leak.
Nate Nagel
no specific feedback on your problem, but are you sure it's the faucet
and not the gasket between the faucet and sink? I know the one in my
bathroom will leak if you splash water on the countertop, but if you are
careful not to, the cabinet will remain dry as a bone. Fix would simply
be to R&R the whole faucet, replacing the gasket.
nate
--
replace "roosters" with "cox" to reply.
http://members.cox.net/njnagel
Ed Pawlowski
"Han" <nob...@nospam.not> wrote in message
> We have a Moen kitchen faucet, model Extensa. It has developed a leak
> somewhere and despite some 3 visits by the local plumber and some $220 in
> charges, it still seems to leak somewhere. All the fittings have been
> removed and retightened, it has received a replacement cartridge, and it
> still seems to leak from somewhere in the bottom "body". It is not
> spraying, just dripping slightly, which is baffling the plumber and us.
There are a few p ossibilities. Crack in a casting, crack or split in the
hose, etc.
What is important is the following
If you need installation assistance,
replacement parts or have questions
regarding our warranty, please call our
Product Consultants at:
U.S.: 1-800-289-6636
Monday - Friday 8:00 a.m.
In the manual, it states:
Moen warrants to the original
consumer purchaser for as long as the original
consumer purchaser owns their home (the
�Warranty Period� for homeowners), that
this faucet will be leak- and drip-free during
normal use and all parts and finishes of this
faucet will be free from defects in material
and manufacturing workmanship. All other
purchasers (including purchasers for industrial,
commercial and business use) are warranted
for a period of 5 years from the original date
of purchase (the �Warranty Period� for
non-homeowners).
If this faucet should ever develop a leak or drip
during the Warranty Period, Moen will FREE OF
CHARGE provide the parts necessary to put the
faucet back in good working condition and will
replace FREE OF CHARGE any part or finish that
proves defective in material and manufacturing
workmanship, under normal installation,
use and service. Replacement parts may be
obtained by calling 1-800-289-6636
There may be some inconvenience, but they will solve the problem from what
I've read.
in2dadark
Replace the plumber..
Frank
I agree and replace the faucet yourself. Exactly what I did and saved $100.
Lefty
"Han" <nob...@nospam.not> wrote in message
news:Xns9C15C74EB...@216.151.153.47...
Han
news:0KOdnRyD2Yu8DYfX...@centurytel.net:
> Check the vacuum breaker. Moen has a known issue on this one.
>
>
<snip>
What's a vacuum breaker and where is it?
Han
find the receipt.
Bill Hall
the receipt. When I moved into my last house, I had two bathroom faucets
that the finish was coming off. Called them, they sent two replacements.
Didn't even request the old ones be sent back. That.... is a good company
and stands behind their product!!
Good Luck
Bill in Plano
"Han" <nob...@nospam.not> wrote in message
news:Xns9C1658AF1...@216.151.153.70...
Nate Nagel
d'ya think that would extend to scratches?
the chrome on my bathroom faucet looks like hell, and I just realized
that it is a Moen. There is some pitting right around the handle but it
doesn't show with the handle installed.
I was going to change it out but SWMBO and I can't agree on a style...
nate
Bill Hall
BTSOM!!!
Mine were the gold plated ones! Give a call. Worst case is they say
no.../...
Bill
Nate Nagel" <njn...@roosters.net> wrote in message
news:gve8b...@news5.newsguy.com...
Jim Elbrecht
wrote:
> Unless their policy has changed in the last couple of years, you don't need
>the receipt. When I moved into my last house, I had two bathroom faucets
>that the finish was coming off. Called them, they sent two replacements.
>Didn't even request the old ones be sent back. That.... is a good company
>and stands behind their product!!
That is the only thing good I can say about Moen. I bought a
kitchen faucet once because it had unique features- filter, shower &
pulled out of a socket- I was *never* impressed with its
construction, and 2 yrs later when I called them for a 25cent rubber
cover they told me they didn't sell parts, but would send me a new
faucet. but they didn't make one with those features anymore.
So for a simple piece of rubber they lost a customer for life. I
didn't even take the free faucet they offered me, preferring to
support a company that makes parts for their products.
Jim
Lefty
"Han" <nob...@nospam.not> wrote in message
Look at this page;
Look at part # 100602 Notice that is a "conversion kit", meaning your
earlier generation faucet had the issue described, and they changed it.
Just call Moen, tell them what you have and they will hook you up.
HTH, Lefty
Han
Han
news:Xns9C16C58AD...@216.151.153.71:
> "Lefty" <dbcam...@centurytel.net> wrote in
> news:XJqdnduoG8I3u4bX...@centurytel.net:
>
>>
>> "Han" <nob...@nospam.not> wrote in message
>> news:Xns9C16588ED...@216.151.153.70...
>>> "Lefty" <dbcam...@centurytel.net> wrote in
>>> news:0KOdnRyD2Yu8DYfX...@centurytel.net:
>>>
>>>> Check the vacuum breaker. Moen has a known issue on this one.
>>>>
>>>>
>>> <snip>
>>>
>>> What's a vacuum breaker and where is it?
>>>
>>> --
>>> Best regards
>>> Han
>>> email address is invalid
>>
>> Look at this page;
>>
>> http://www.moen.com/buymoen/buyparts/parts.cfm?sku_Refno=426316&CFID=7
>> 5 81663&CFTOKEN=fb9f5d112cc2bb39-7A0A2BAF-07CB-AB75-5E42ABBB87D971E7
>>
>>
>> Look at part # 100602 Notice that is a "conversion kit", meaning
>> your earlier generation faucet had the issue described, and they
>> changed it. Just call Moen, tell them what you have and they will
>> hook you up.
>>
>> HTH, Lefty
>>
> Thanks, Lefty!
>
>
Called 800 289 6636. I left a message for a callback, and within the
announced time got a callback. After confirming that indeed it was a
vacuumbreaker problem, I was given a choice of the replacement part free
of charge or a totally new faucet for $50. I chose expedited (2-day)
delivery, and expect a total charge of $64.20.
THANKS LEFTY!!!
Lefty
"Han" <nob...@nospam.not> wrote
>> Thanks, Lefty!
>>
>>
> Called 800 289 6636. I left a message for a callback, and within the
> announced time got a callback. After confirming that indeed it was a
> vacuumbreaker problem, I was given a choice of the replacement part free
> of charge or a totally new faucet for $50. I chose expedited (2-day)
> delivery, and expect a total charge of $64.20.
>
> THANKS LEFTY!!!
>
>
erm, you are welcome
Lefty
aiaa...@gmail.com
slate_leeper
>Hello I was removing the aerator on kitchen faucet and the inner hosing got sucked up into the faucet. How can vBulletin I get it out
on it from underneath. Push the hose back up while someone else grabs
it when it emerges.
-dan z-
__
Someone who thinks logically provides
a nice contrast to the real world.
(Anonymous)
trader_4
> On Wed, 10 Jan 2018 04:00:25 -0800 (PST), aiaa...@gmail.com wrote:
>
> >Hello I was removing the aerator on kitchen faucet and the inner hosing got sucked up into the faucet. How can vBulletin I get it out
>
> If it is like mine, the hose is retracted simply by a weight pulling
> on it from underneath. Push the hose back up while someone else grabs
> it when it emerges.
>
> -dan z-
>
Move the crap out from under the sink and the hose will be there. Check
for any signs of any leaks while down there too.