No dial tone on Verizon landline, DSL operating normally
frank1492
the strike. Have checked box connections and checked the ground. All I
hear on my phones is a slight hiss. Verizon says the line is OK. Have
tried phones directly from the box and also no dial tone.
If you have no clue, is there a forum that is particularly good at
this type of issue?
Thank you!
Frank
Pete C.
Bad SLIC at the CO or RT, or improper config on the switch.
Home Guy
> Any ideas?
> hear on my phones is a slight hiss. Verizon says the line is OK.
You probably have a phone in your house that is off-hook, or it has
suffered an internal failure and is off-hook.
A phone that has suffered an internal failure and goes off-hook is not
that uncommon. It happened to my parents just a few months ago.
They e-mailed me and said they're phone wasn't working. I told them to
disconnect all the phones in the house.
Sure enough, one particular phone had failed and went off-hook.
I don't know what Verizon is like, but when a telco problem is traced to
customer-owned equipment or wiring, the customer gets a bill for the
service call.
Check your phones by physically disconnecting all of them, then plug in
the simplest, most non-electronic phone you have into a service jack and
see what you get.
HeyBub
If you can't get a dial tone at the DMARC (the box outside that connects the
'phone company's lines to your house wiring), it's definitely a TELCO
problem.
As to what caused it, it could be anything from moisture in a terminal box
to union sabotage.
With Vonage - and others - you can get a box that plugs into your network
router. The other side of the box is a telephone jack. That jack acts
EXACTLY like a TELCO trunk line (except it's cheaper, you get all the add-on
stuff for free, and all the long distance you can eat).
Beat feet down to Best Buy, Walmart, and other places and pick up the Vonage
starter kit (about $20). Plug it in and you're good to go.
If you currently have call forwarding from your Telco, contact them and they
can forward all your calls to your new Vonage number.
aemeijers
He already tried that, by checking from the demarc box.
--
aem sends...
George
>
>> Any ideas?
>> Have checked box connections and checked the ground. All I
>> hear on my phones is a slight hiss. Verizon says the line is OK.
>
> You probably have a phone in your house that is off-hook, or it has
> suffered an internal failure and is off-hook.
The phones could be on fire but he verified nothing internal is an issue
by checking at the demarc: "Have tried phones directly from the box"
aemeijers
Only works worth a damn if you have a real good internet connection.
VOIP and data do not play nice together.
Might be worth trying, to see if it is 'good enough' for your needs, but
it isn't a real phone line. I use VOIP via a dial-around for overseas
calls, and at work, we have multiple VOIP connections to sandbox.
Quality of call often sucks.
Just sayin'
--
aem sends...
aemeijers
Only works worth a damn if you have a real good internet connection.
VOIP and data do not play nice together.
Might be worth trying, to see if it is 'good enough' for your needs, but
it isn't a real phone line.
Just sayin'
-- aem sends...
Home Guy
> > You probably have a phone in your house that is off-hook, or it
> > has suffered an internal failure and is off-hook.
>
> The phones could be on fire but he verified nothing internal is
> an issue by checking at the demarc: "Have tried phones directly
> from the box"
aemeijers unnecessarily full-quoted:
> He already tried that, by checking from the demarc box.
Plugging a phone into the demark box doesn't mean he disconnected the
rest of his home's phone wiring from the box.
If he didn't disconnect his home's internal phone wiring from the demark
box, then a faulty phone somewhere in the house will still cause an
off-hook condition, and a working phone plugged into the demark jack
will still not work.
Smitty Two
> George quoted improperly:
>
> > > You probably have a phone in your house that is off-hook, or it
> > > has suffered an internal failure and is off-hook.
> >
> > The phones could be on fire but he verified nothing internal is
> > an issue by checking at the demarc: "Have tried phones directly
> > from the box"
>
> aemeijers unnecessarily full-quoted:
>
> > He already tried that, by checking from the demarc box.
>
> Plugging a phone into the demark box doesn't mean he disconnected the
> rest of his home's phone wiring from the box.
It does on my box. Ain't that the standard design?
aemeijers
'demarc box', unless you are using the term to include ancient
post-style connection boxes, involves a modular jack inside the
customer-accessible side of the box. If you plug in a phone at the
demarc, you have to unplug the house side from the modular jack, which
completely disconnects the house wiring. Unless OP has his own lineman
phone, aka 'butt set', or had the parts laying around to connect another
jack to an old-style connector box, yes, he did disconnect the house
wiring. Situations like this are what modern demarc boxes were invented
for. MOST local telcos, when they install DSL or do other service
changes, automatically change the outside box to a connector-style
demarc, if the house is old and has an old-style box. The old boxes are
getting extremely rare.
--
aem sends...
HeyBub
Agreed, sort of. IF you do have a good internet connection, voice and data
DO play well together. We've had both our VoIP lines in use while one of the
computers on the network was engaged in a massive download with no
degradation of voice quality. 'Course we have a really peppy internet
connection.
>
> Might be worth trying, to see if it is 'good enough' for your needs,
> but it isn't a real phone line.
Correct. VoIP is NOT a "real" 'phone line. In many respects it's better.
First, is the price: $19.95 (or thereabouts) per month. Period. No sales
tax, Al Gore tax, Spanish-American War tax, excise tax, Universal Access
Fee, blah-blah-blah.
Second - and this is tied to the first - no charge for the add-on features:
call waiting, caller-id, call-forwarding, three-way calling, touch-tone
capability, princess-phone rental, etc.
Third, you get all the long-distance you want. At three cents/minute our
small business ran up about $200/month in LD charges. All that went away
with our VoIP connection.
Fourth, you get to pick the area code you want. If you live in Floating
Stick, Oklahoma and all your relatives live on Cape Code, you can get a 508
area code so when they call you, to them it is a local call.
There are some downsides. (Let me think...)
Ah, yes. If you lose power or your network connection, you are deaf and
dumb. Power and internet interruptions are more common than land-line
failure. In this event, we fall back on a cell-phone.
> I use VOIP via a dial-around for
> overseas calls, and at work, we have multiple VOIP connections to
> sandbox. Quality of call often sucks.
>
> Just sayin'
You're right. The quality of a call might be sub-par (we've never had that
happen). YMMV.
Home Guy
> > If he didn't disconnect his home's internal phone wiring from the
> > demark box, then a faulty phone somewhere in the house will still
> > cause an off-hook condition
>
> 'demarc box', unless you are using the term to include ancient
> post-style connection boxes, involves a modular jack inside the
> customer-accessible side of the box. If you plug in a phone at
> the demarc, you have to unplug the house side from the modular
> jack,
I've seen house wiring run into the modular jack (for connection
reliability reasons).
He might also have a DSL filter somewhere in this mix, which might be
the cause of the problem.
George
>
>>> You probably have a phone in your house that is off-hook, or it
>>> has suffered an internal failure and is off-hook.
>>
>> The phones could be on fire but he verified nothing internal is
>> an issue by checking at the demarc: "Have tried phones directly
>> from the box"
>
> aemeijers unnecessarily full-quoted:
>
>> He already tried that, by checking from the demarc box.
>
> Plugging a phone into the demark box doesn't mean he disconnected the
> rest of his home's phone wiring from the box.
>
He must be a clever guy then and rigged up some Y cables or something
similar to cross connect the telco and premise sides to defeat the
purpose of the demarc.
George
it at the big box mart. One can easily install VoIP for less.
Home Guy
> > Plugging a phone into the demark box doesn't mean he disconnected
> > the rest of his home's phone wiring from the box.
(a simple concept that some people around here want to keep fighting
over)
> He must be a clever guy then and rigged up some Y cables or
> something similar to cross connect the telco and premise sides
> to defeat the purpose of the demarc.
The demark is the physical point at which the telco is responsible for
providing service or a connection point to the customer.
There is no standard specification as to how the customer's internal
premisis wiring is connected to the demarcation (in terms of detachable
plug vs hard-wired).
(rest of my post that George quoted for no reason deleted because I know
how to edit my usenet posts correctly)
Smitty Two
"HeyBub" <hey...@NOSPAMgmail.com> wrote:
> You're right. The quality of a call might be sub-par (we've never had that
> happen). YMMV.
Got a couple of friends with VOIP and the quality of the calls are
"sub-par" about 10% of the time. And by sub-par, I mean, I can't
understand one word they're saying. IOW, you can keep all your so-called
advantages, because that one disadvantage alone is plenty of reason not
to abandon my landline.
As far as it never happening to you, it never happens to my friends,
either. Incoming sound for them is always OK.
frank1492
doesn't require disconnect of the phones to tell if it's a TELCO issue
but I did disconnect the phones and the DSL modem and there is
nothing. I also checked the ground and wiggled a few wires.
As for the Vonage idea, fortunately I do have Skype and will have
to live with imperfect calls until the 20th I am afraid. My cell phone
minutes are pretty much used up.
Heaven help anyone that wants to get their phone outages even
reported during this strike. For me, there was no answer at
1-800-verizon about half the time and even the automated system did
not function properly. I was essentially told my lack of a dial tone
was because I hadn't paid my bill so was directed to the billing
department!!
On Wed, 10 Aug 2011 16:51:44 -0400, frank1492 <fran...@verizon.net>
wrote:
Home Guy
> Thank you all for your comments. It is clear that the interface
> box doesn't require disconnect of the phones to tell if it's a
> TELCO issue
That tells us exactly nothing about how your premesis wiring is
connected to the demark jack.
> but I did disconnect the phones and the DSL modem and there is
> nothing.
You don't post here that often, but I hope you do come back and tell us
what the problem was.
mike
You didn't say whether you checked for voltage on the negative side???
BUT
If you've disconnected the house and a known-good phone is hooked to
the company line and it doesn't work,
What are you gonna do to fix it?
All solution sets lead to the phone company.
I wouldn't discount sabotage by the strikers.
What better way to end a get Verizon to yield than to have angry
customers without service.
Home Guy
> I was essentially told my lack of a dial tone was because I hadn't
> paid my bill so was directed to the billing department!!
An answer to your problem (or at least a way to get your problem fixed)
will be found on the website DSLReports.com.
All manner of teleco and ISP related issues are discussed on that board,
with forums devoted to every major telco, cable and satellite provider,
and all manner of services (internet, phone, cable tv, IPTV, etc).
Each of the major players has a "direct support" forum, where you can
post your problem and only a bona-fide company rep get to read and act
on them, and will communicate with you as the problem is worked on.
In your case, you want to go here:
https://secure.dslreports.com/forum/vzdirect
So go and sign up and get a user-name and password on dslreports.com,
and then go and post your service problem in that forum. You'll
probably have to post your name, address, and service phone number along
with a description of the problem. Only you, and the company rep or
technician will be able to read your post - nobody else.
I can tell you that it's legit. You can see by the subject lines the
various issues that people are dealing with at the moment.
The tech that deals with your issue will be able to test the line-card
in the CO (central switching office) that your house is wired to. He'll
be able to run a remote diagnostic on the line card and it will tell him
where the problem is.
frank1492
sum, no dial tone, DSL running normally. With all inside phones and
modem disconnected, no dial tone at the box. What more would you like?
I already have had a dozen or so ideas.
frank1492
have some sort of problem every year. Beach house, high winds, lots of
salt.
frank1492
received several ideas. Verizon has run a line test from the office
and tells me nothing is wrong which is puzzling. I will do what you
have suggested but am tied up with another matter at the moment.
What can the DSLReports tech do that the phone company couldn't?
RogerT
In addition to what others have said, I just have two things to add in case
it helps.
One is, what happens when you call your own number from another phone? Does
it sound like it is ringing when you listen on the phone you are calling
from? Do you get a busy signal?
And, the second is, do you have an alarm system (or maybe the DSL hookup)
that is wired directly to the telephone company side of the D-Mark? The
phone company says that nothing is supposed to be connected directly to
their side of the D-Mark, but sometimes alarm company installers and others
ignore this and do it anyway.
I mention these because I had a phone line problem recently and there was no
dial tone. When the phone company came out, they said my alarm system was
connected to their side of the D-Mark, which it shouldn't be. However, that
was not the problem. Also, in my case, although there was no dial tone,
including after doing the same tests you did, when I called my number from
another phone I always got a busy signal. It turned out that my problem was
in the buried phone line going to the house (we have buried incoming phone
lines in my area). They had to call out the "buried cable" guys to fix the
problem.
frank1492
The last people to work on the interface were Verizon techs when
they ran a dedicated line to my DSL because I was having speed issues.
All was fine for awhile. No alarm guys here.
People that call get a busy signal.
I will mention again that V did a line test from the office and
they said everything was normal.
On Fri, 12 Aug 2011 11:49:42 -0400, "RogerT" <Rog...@kjhgfghj.jkh>
wrote:
Home Guy
top-poasting:
> >> It is clear that the interface box doesn't require disconnect
> >> of the phones to tell if it's a TELCO issue
> >
> > That tells us exactly nothing about how your premesis wiring is
> > connected to the demark jack.
>
> Take a look back. There is my original post with all the details.
Those details did not include if you had physically disconnected your
home's internal phone wires from the demark point such that they can
absolutely be ruled out as causing your apparent off-hook condition.
> In sum, no dial tone, DSL running normally. With all inside phones
> and modem disconnected, no dial tone at the box. What more would
> you like?
Someone else mentioned an alarm system. Do you have an alarm system
wired into your phone wires?
It's quite possible that you have a device connected to your home's
network of phone wires. An alarm system. A stand-alone call-display
unit. An overlooked portable phone base. A faulty phone extention
cable.
By physically disconnecting ALL your home's internal phone cables from
the demark point, only then are you able to rule out anything beyond the
demark point as the cause of the problem. I don't believe you've
clearly said if you've done that (complete physical disconnection from
the demark).
Home Guy
> > Each of the major players has a "direct support" forum, where you
> > can post your problem and only a bona-fide company rep get to read
> > and act on them, and will communicate with you as the problem is
> > worked on.
> I will do what you have suggested but am tied up with another matter
> at the moment. What can the DSLReports tech do that the phone company
> couldn't?
Just to clarify something:
The techs that answer the questions posted to the direct forums on
dslreports work for the various companies (Verizon, Comcast, ATT, etc).
Their normal dayjob is with those companies. They have an arrangement
with DSLReports which gives them the ability to read and deal with the
issues posted by customers.
I don't know the history of how that arrangement came about, but I can
imagine that as DSLreports became popular as the place people went to to
discuss cable, telecom and internet issues, and as the various big
companies were slow (or still haven't) developed a credible on-line
service portal of their own, it became clear that having a presence on
dslreports was beneficial to everyone concerned.
mike
> I have an appointment for Ag 20. I'd blame the strike except that I
> have some sort of problem every year. Beach house, high winds, lots of
> salt.
frank1492
not disconnect the house wiring at the box but will try when I get the
time. I do not have an alarm system, but I do have a standalone
answering machine, which I thought I had ruled out but will check
again.
Actually I thought the jack at the interface wasn't supposed to
require any of that. Although I am not an expert on interfaces I have
never had Verizon tell me that I would have to disconnect my home
wiring in order for that test to be reliable. Perhaps you could
explain further.
Home Guy
> I have two phones and a modem which I have tried disconnecting.
> I did not disconnect the house wiring at the box but will try
> when I get the time. I do not have an alarm system, but I do
> have a standalone answering machine, which I thought I had ruled
> out but will check again.
Uh hu. Ok, so any other devices? Fax machine maybe?
> Actually I thought the jack at the interface wasn't supposed to
> require any of that. Although I am not an expert on interfaces
> I have never had Verizon tell me that I would have to disconnect
> my home wiring in order for that test to be reliable. Perhaps you
> could explain further.
Typically the exact "demarc" point is a modular jack or terminal block
mounted to the wall, probably near to where your electrical service
panel is. All the phone jacks in your house are wired to this demarc.
The demarc might look like one of these:
http://upload.wikimedia.org/wikipedia/en/thumb/2/27/Demarc2.JPG/220px-Demarc2.JPG
http://www.maximumpc.com/files/u112496/nid_or_demarc_before2.jpg
http://flylib.com/books/2/545/1/html/2/images/f27-11.jpg
You have a condition where you're not getting a dial-tone, but your DSL
service is still working. Most likely there is a device (phone, fax,
answering machine, possibly even the DSL modem itself, or a DSL filter)
that is causing an "off-hook" condition. It's like the handset of a
phone that's hidden somewhere in your house was lifed off it's cradle
and just left like that - off hook.
I don't believe you've said if there is a phone jack at your demarc
point. Ideally there should be - the rest of my instructions will
assume you have one there.
Your phone service is supplied by 2 wires (typically red and green).
You might 4 wires in total coming in from the outside (red, green, black
and yellow). Locate the two that are connected to your home's phone
wires. Or you might have just two wires (both of them black).
Once you've located the two wires that are connected to your home's
phone wires, its only necessary to disconnect one of those wires from
your home's phone wiring (but not to the service jack that should be
located nearby). This means your DSL modem will also be cut off and you
will lose your internet connectivity (but only for as long as this wire
is disconnected).
Once you do that (disconnect one wire) you've effectively cut off any
problem device from the incoming phone line, and the line should return
to an "on-hook" condition. Now at this point you need to have a known,
good working phone (how you determine that might be trial and error, or
plug it into a friend's or neighbor's house and verify that it works).
Take that phone and plug it into the jack at your demarc point (assuming
there is one). If there isin't one, if your handy with a screwdriver
then you should be able to connect an ordinary phone jack to your
incoming phone line, and remember to keep the rest of your home's phone
wires disconnected from the incoming line.
Once the known-good working phone is connected to your incoming phone
line, lift up the handset and see if you have a dial tone. If you have
one, then you've just established that a service call from the phone
company is not required, because the problem with with some device in
your home - or even with the wiring itself.
Dave
The demarc at my house automatically cuts loose the house when you
pull the wire plug out in order to plug a test phone in. Quite simple.
RogerT
> I have two phones and a modem which I have tried disconnecting. I did
> not disconnect the house wiring at the box but will try when I get the
> time. I do not have an alarm system, but I do have a standalone
> answering machine, which I thought I had ruled out but will check
> again.
> Actually I thought the jack at the interface wasn't supposed to
> require any of that. Although I am not an expert on interfaces I have
> never had Verizon tell me that I would have to disconnect my home
> wiring in order for that test to be reliable. Perhaps you could
> explain further.
>
You may have already done this, but the NID (see
http://en.wikipedia.org/wiki/Network_interface_device ) has two sections --
one for the owner access, and one for the phone company access. When you
open the owner side of the NID, you should be able to unplug all of the
plugs and plug a telephone directly in there to see if you get a dial tone.
I think you said you already did this.
To be sure that nothing other than the incoming phone lines are connected to
the other side -- the phone company side -- you would need to open their
side up and look. You probably already did this too, but that is the side
where my phone guy recently said that my alarm company had connected the
alarm system directly to the incoming phone line. As long as there is
nothing from your house (an alarm system DSL wiring, etc.) that is wired
directly to the phone company side of the NID, then the test you did of
unplugging the plugs and plugging a phone directly into the owner side of
the NID to test for a dial tone should be sufficient.
Again, since I think you said you already did all of this anyway, the
problem clearly is in the phone lines going from your house back to the
phone company.
And, even though when you called the phone company said they ran a test on
the line and is shows up fine, you cannot go by that. They recently told me
the same thing regarding another house that I own (not the one with
underground phone lines that I mentioned before). They told me that the
line tests fine and I said that can't be correct because if I call my number
from any phone I get a busy signal and there is no one home and no phones
are off the hook etc. So, I asked them if they could try actually calling
my phone number -- rather than just "running a test on the line" -- and tell
me what happens. When they did that, they said I was right, they do get a
busy signal -- and since no one is home they said there must be a short or
problem in the wiring going to the house. That's what ended up being the
problem -- a bad wire going from my house to a nearby junction box on one of
their poles.
George
Why would he need to do all that? Once you pull the modular plug for
that line at the NID it is end of story for any premise wiring or
devices being the problem.
RogerT
>
> The demarc might look like one of these:
>
> http://upload.wikimedia.org/wikipedia/en/thumb/2/27/Demarc2.JPG/220px-Demarc2.JPG
> http://www.maximumpc.com/files/u112496/nid_or_demarc_before2.jpg
> http://flylib.com/books/2/545/1/html/2/images/f27-11.jpg
>
My NID looks like this:
http://en.wikipedia.org/wiki/Network_interface_device (the first picture)
and is on the outside of my house.
From there, the wires do come into the house and go to something that looks
like this:
http://upload.wikimedia.org/wikipedia/en/thumb/2/27/Demarc2.JPG/220px-Demarc2.JPG
which is what you posted and I guess is called a demarc.
When I go to the outside of my house and open up the owner side of the NID,
and then unplug anything that is plugged into the owner side, everything
from the inside of my house is isolated from the incoming phone lines
(unless someone miswired the NID and accessed the phone company side of the
NID).
Home Guy
> You may have already done this, but the NID has two sections --
> one for the owner access, and one for the phone company access.
> When you open the owner side of the NID, you should be able to
> unplug all of the plugs and plug a telephone directly in there
> to see if you get a dial tone.
I'm sure there is still a large variety of telco wiring and demarcation
/ connection methods / connectors / jacks / terminal blocks still in
place all across US / Canada.
You can't say or assume that any given house has had their demarc
updated to reflect the current practice used today for new home hookup.
Home Guy
> Why would he need to do all that? Once you pull the modular plug for
> that line at the NID it is end of story for any premise wiring or
> devices being the problem.
I don't recall him saying that all his home phone wires end in a single
RJ-11 jack plugged into his demark.
How do you know that he doesn't have this:
http://upload.wikimedia.org/wikipedia/en/thumb/2/27/Demarc2.JPG/220px-Demarc2.JPG
as his demark - with a wall-mounted RJ-11 jack wired into it close by as
his service or "test" jack?
Home Guy
> From there, the wires do come into the house and go to something
> that looks like this:
http://upload.wikimedia.org/wikipedia/en/thumb/2/27/Demarc2.JPG/220px-Demarc2.JPG
> which is what you posted and I guess is called a demarc.
Look closely at that picture. There is no "jack" by which you can
simply unplug your entire home wiring from that terminal block.
Your home wiring is "hard wired" to those binding posts. The only way
to disconnect your home wiring from those posts is with a socket or
nut-driver (or wire-cutters).
Which is why I keep saying that not everyone has a demarc point to which
their entire home phone wiring is connected to via a modular RJ-11 plug
that they can simply dis-connect by unplugging the plug.
George
>
> Which is why I keep saying that not everyone has a demarc point to which
> their entire home phone wiring is connected to via a modular RJ-11 plug
> that they can simply dis-connect by unplugging the plug.
But their certainly is in the picture of the NID he also included.
If you have a "box" (NID) outside there is always a plug which allows
you to easily disconnect your stuff and allows telco access without
needing to go inside. That is the entire point of the NID.
His wiring reflects a typical older phone service that terminated on an
inside carbon protector block. At some point the telco was doing work
there and they did a typical installation of a NID outside while leaving
the protector block in place.
RogerT
I understand what you are saying. Not everyone has the same setup, and the
OP may or may not have an NID box on the outside of their house like I was
describing. However, the OP wrote, "Have tried phones directly from the box
and also no dial tone", so maybe he does have an NID like I do.
But, now that I think about it, I am confusing my houses, and what I wrote
above about having an NID on the outside of my house and the wiring then
going from there to the inside of my house where there is a hardwired demarc
block like the one you described was incorrect. On that house, the wiring
does come straight in from the phone company to the hardwired demarc block,
with no NID on the outside.
It is on one of my other houses that has an NID like I described on the
outside of the house. On THAT house, unplugging the jack from the owner
side of the NID does disconnect the whole in-house phone system.
Sorry about the confusion. I actually had two separate phone line problems
going on a two different houses, both in almost exactly the same time period
a few weeks ago. For one, the problem was an underground cable. For the
other the problem was a line problem going from my house to a nearby
terminal on a pole. In both cases, I had no dial tone, and in both cases,
calling my phone numbers from somewhere else just produced a busy signal.
And, in both cases, all I would hear on my phone was a slight hiss but no
dialtone. I do not have DSL service at either house so that wasn't a factor
as it is in the OP's case.
Home Guy
> Any ideas? I won't have my phone service restored until Aug. 20
> due to the strike.
Heh.
Don't rule out intentional sabotage or tampering...
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http://www.wtae.com/r/28846881/detail.html#ixzz1UpxXvTnU
Verizon Site Mischief Cuts Police Phone Service
State Trooper Says Someone With Keys Went In Underground Vault
POSTED: 11:00 am EDT August 12, 2011
LEMONT FURNACE, Pa.
State police in Uniontown said a 29-hour loss of landline phone service
was caused by an act of criminal mischief when someone went into locked
underground Verizon vaults and shut off the power.
Trooper Timothy Kirsch said there was no forced entry at the sites on
Main Street and on Route 119 in Lemont Furnace, near the Penn State
Fayette campus. Police believe whoever shut off the power had keys.
Police are trying to determine if the incident, which began at about
9:30 p.m. Tuesday, is related to an ongoing strike by Verizon landline
workers.
The local state police barracks was without phone and computer service
for 21 hours, police said. Calls had to be forwarded to dispatchers who
worked out of another barracks several miles away.
All of the Lemont Furnace area -- including many local businesses -- had
no communication, data and cellphone service for about 29 hours, police
said.
Police have no suspects and have made no arrests.
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Home Guy
> > Which is why I keep saying that not everyone has a demarc point
> > to which their entire home phone wiring is connected to via a
> > modular RJ-11 plug that they can simply dis-connect by unplugging
> > the plug.
>
> But their certainly is in the picture of the NID he also included.
Yes. Roger says he has a box outside his house.
But Roger isin't the guy with the problem that started this thread.
> If you have a "box" (NID) outside there is always a plug which
> allows you to easily disconnect your stuff and allows telco
> access without needing to go inside. That is the entire point of
> the NID.
Way too many generalizations in that paragraph.
I could just as easily say that the outside box is secured with
tamper-proof screws or bolts and it not easily opened by the average
homeowner, and that there's no garantee that there's a modular connector
in the box vs just a hard-wired spliced connection to the demarc inside
the home.
But regardless - I don't believe the OP (frank1492) mentioned anything
about having an outside box.
George
> George wrote:
>
>>> Which is why I keep saying that not everyone has a demarc point
>>> to which their entire home phone wiring is connected to via a
>>> modular RJ-11 plug that they can simply dis-connect by unplugging
>>> the plug.
>>
>> But their certainly is in the picture of the NID he also included.
>
> Yes. Roger says he has a box outside his house.
>
> But Roger isin't the guy with the problem that started this thread.
>
>> If you have a "box" (NID) outside there is always a plug which
>> allows you to easily disconnect your stuff and allows telco
>> access without needing to go inside. That is the entire point of
>> the NID.
>
> Way too many generalizations in that paragraph.
I will defer to your expert knowledge. What specific features would one
expect in a phone NID other than I described (I believe I omitted color)
>
> I could just as easily say that the outside box is secured with
> tamper-proof screws or bolts and it not easily opened by the average
> homeowner, and that there's no garantee that there's a modular connector
> in the box vs just a hard-wired spliced connection to the demarc inside
> the home.
>
You could say that but it wouldn't be correct. The whole point of the
NID is to define a DEMARC point with ready access for both the telco and
the subscriber and always a tool less method to disconnect premise
wiring in the form of a modular plug .
> But regardless - I don't believe the OP (frank1492) mentioned anything
> about having an outside box.
You are absolutely correct. The "box" where he noted he checked the
connections might have been the litter box...