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From: "Peter Bright" <>
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Subject: Unwanted Windows 10 upgrade costs Microsoft $10,000
Date: Mon, 27 Jun 2016 17:52:29 -0400
It's chosen by default, ready to download and install if you're not paying
attention.
Microsoft has paid a California woman $10,000 over an unwanted Windows 10
upgrade, reports the Seattle Times.
Teri Goldstein's computer, used to run her travel agency business, was
apparently upgraded to Windows 10 shortly after Microsoft made the free
upgrade
available to Windows 7 and 8.1 users last year. Goldstein said this update
was
so problematic that it left her computer crashing and unusable for days at
a
time. After Microsoft's tech support was unable to assist, Goldstein sued
the
software company, asking the court to award her compensation for lost
wages and
the cost of a new computer.
Goldstein won and was awarded a $10,000 judgement. Microsoft appealed this
decision but then dropped this appeal. According to a Microsoft
spokesperson,
the company still denies any wrongdoing but dropped the appeal to avoid the
expense of further litigation.
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http://arstechnica.com/information-technology/2016/06/unwanted-windows-10-upgrade-costs-microsoft-10000/Full
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