Java client library v8.8.1 / v201209 : Connection reset

[TompiT]

Hi there,

Since few days now (approximatively a week) we're experiencing random exceptions with the Adwords API (v201209).

Our code and hardware architecture haven't been modified and, as I said, the exceptions are raised randomly on different services (e.g. Campaign / Adgroup / AdParam). At this time we're unable to reproduce the issue on our testing environment.

We're investigating if it's could come from a network routing issue.

Also, as the problem started at the beginning of March, we would like to now if could be in relation to the API changes (v201302). 
I would like to use this post as an opportunity to ask you if there is a way to clean our Test Account ?

Any help will be greatly appreciated.

Thanks in advance.

Here is an example of the exception.

Google FATAL] [07/03/2013 14:06:32] getKeywords
AxisFault
 faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
 faultSubcode:
 faultString: java.net.SocketException: Connection reset
 faultActor:
 faultNode:
 faultDetail:
        {http://xml.apache.org/axis/}stackTrace:java.net.SocketException: Connection reset
        at java.net.SocketInputStream.read(SocketInputStream.java:168)
        at com.sun.net.ssl.internal.ssl.InputRecord.readFully(InputRecord.java:293)
        at com.sun.net.ssl.internal.ssl.InputRecord.read(InputRecord.java:331)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:798)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1138)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1165)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1149)
        at org.apache.axis.components.net.JSSESocketFactory.create(JSSESocketFactory.java:186)
        at org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSender.java:191)
        at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:404)
        at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138)
        at com.google.api.adwords.lib.AdWordsHttpSender.invoke(AdWordsHttpSender.java:60)
        at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
        at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
        at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
        at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
        at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
        at org.apache.axis.client.Call.invoke(Call.java:2767)
        at org.apache.axis.client.Call.invoke(Call.java:2443)
        at org.apache.axis.client.Call.invoke(Call.java:2366)
        at org.apache.axis.client.Call.invoke(Call.java:1812)
        at com.google.api.adwords.v201209.cm.AdGroupCriterionServiceSoapBindingStub.get(AdGroupCriterionServiceSoapBindingStub.java:1234)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
        at java.lang.Thread.run(Thread.java:662)

        {http://xml.apache.org/axis/}hostname:kif

java.net.SocketException: Connection reset
        at org.apache.axis.AxisFault.makeFault(AxisFault.java:101)
        at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:154)
        at com.google.api.adwords.lib.AdWordsHttpSender.invoke(AdWordsHttpSender.java:60)
        at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
        at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
        at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
        at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
        at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
        at org.apache.axis.client.Call.invoke(Call.java:2767)
        at org.apache.axis.client.Call.invoke(Call.java:2443)
        at org.apache.axis.client.Call.invoke(Call.java:2366)
        at org.apache.axis.client.Call.invoke(Call.java:1812)
        at com.google.api.adwords.v201209.cm.AdGroupCriterionServiceSoapBindingStub.get(AdGroupCriterionServiceSoapBindingStub.java:1234)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
        at java.lang.Thread.run(Thread.java:662)
Caused by: java.net.SocketException: Connection reset
        at java.net.SocketInputStream.read(SocketInputStream.java:168)
        at com.sun.net.ssl.internal.ssl.InputRecord.readFully(InputRecord.java:293)
        at com.sun.net.ssl.internal.ssl.InputRecord.read(InputRecord.java:331)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:798)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1138)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1165)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1149)
        at org.apache.axis.components.net.JSSESocketFactory.create(JSSESocketFactory.java:186)
        at org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSender.java:191)
        at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:404)
        at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138)
        ... 19 more

[Kevin Winter (AdWords API Team)]

Hi,

  Sporadic connection issues like this are almost always related to a developer local network and/or ISP.  I recommend checking with your ISP if you can rule out your local network.

It's not currently possible to "clean" a test account - but you can always create a new one if you want a fresh start.

- Kevin Winter

AdWords API Team