Adwords API Call - Client Customer ID (Python)

[Clarissa]

Two Issues here I think.

1) WARNING:googleads.common:Your default encoding, cp1252, is not UTF-8. Please run this script with UTF-8 encoding to avoid errors

How can I fix this? I'm using python 2.7.14 if that is helpful?

2)[AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED @ ; trigger:'<null>']'

I have the client customer ID included in my google.yaml file so I'm not sure why I can't authenticate. 

C:\Python27\python.exe C:/Users/clarissa.diaz/PythonProjects/googleads-python-lib-master/googleads-python-lib-master/examples/adwords/v201708/basic_operations/get_campaigns.py

WARNING:googleads.common:Your default encoding, cp1252, is not UTF-8. Please run this script with UTF-8 encoding to avoid errors.

DEBUG:suds.transport.http:opening (https://adwords.google.com/api/adwords/cm/v201708/CampaignService?wsdl)

INFO:oauth2client.client:Refreshing access_token

INFO:googleads.common:Request summary - {'methodName': get}

DEBUG:suds.transport.http:sending:

URL: https://adwords.google.com/api/adwords/cm/v201708/CampaignService

HEADERS: {'Soapaction': '""', 'Content-Type': 'text/xml; charset=utf-8', 'Content-type': 'text/xml; charset=utf-8', 'Authorization': 'REDACTED', 'SOAPAction': '""'}

MESSAGE:

<?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope xmlns:ns0="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201708" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:tns="https://adwords.google.com/api/adwords/cm/v201708" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Header><tns:RequestHeader><tns:developerToken>REDACTED</tns:developerToken><tns:userAgent>unknown (AwApi-Python, googleads/8.0.0, Python/2.7.14)</tns:userAgent><tns:validateOnly>false</tns:validateOnly><tns:partialFailure>false</tns:partialFailure></tns:RequestHeader></SOAP-ENV:Header><ns0:Body><ns1:get><ns1:serviceSelector><ns1:fields>Id</ns1:fields><ns1:fields>Name</ns1:fields><ns1:fields>Status</ns1:fields><ns1:paging><ns1:startIndex>0</ns1:startIndex><ns1:numberResults>100</ns1:numberResults></ns1:paging></ns1:serviceSelector></ns1:get></ns0:Body></SOAP-ENV:Envelope>

INFO:googleads.common:Response summary - {'operations': 1, 'methodName': get, 'faultMessage': u"[AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED @ ; trigger:'<null>']", 'isFault': True, 'requestId': 00055aa73fdd72c80a01648ef40e5b91, 'responseTime': 53, 'serviceName': CampaignService}

ERROR:suds.client:<suds.sax.document.Document instance at 0x03FD70A8>

WARNING:googleads.common:Response summary - {'operations': 1, 'methodName': get, 'faultMessage': u"[AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED @ ; trigger:'<null>']", 'isFault': True, 'requestId': 00055aa73fdd72c80a01648ef40e5b91, 'responseTime': 53, 'serviceName': CampaignService}

INFO:googleads.common:SOAP response:

<?xml version="1.0" encoding="UTF-8"?>

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">

   <soap:Header>

      <ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201708">

         <requestId>00055aa73fdd72c80a01648ef40e5b91</requestId>

         <serviceName>CampaignService</serviceName>

         <methodName>get</methodName>

         <operations>1</operations>

         <responseTime>53</responseTime>

      </ResponseHeader>

   </soap:Header>

   <soap:Body>

      <soap:Fault>

         <faultcode>soap:Server</faultcode>

         <faultstring>[AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED @ ; trigger:&apos;&lt;null&gt;&apos;]</faultstring>

         <detail>

            <ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/cm/v201708">

               <message>[AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED @ ; trigger:&apos;&lt;null&gt;&apos;]</message>

               <ApplicationException.Type>ApiException</ApplicationException.Type>

               <errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="AuthenticationError">

                  <fieldPath/>

                  <trigger>&lt;null&gt;</trigger>

                  <errorString>AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED</errorString>

                  <ApiError.Type>AuthenticationError</ApiError.Type>

                  <reason>CLIENT_CUSTOMER_ID_IS_REQUIRED</reason>

               </errors>

            </ApiExceptionFault>

         </detail>

      </soap:Fault>

   </soap:Body>

</soap:Envelope>

Traceback (most recent call last):

  File "C:/Users/clarissa.diaz/PythonProjects/googleads-python-lib-master/googleads-python-lib-master/examples/adwords/v201708/basic_operations/get_campaigns.py", line 74, in <module>

    main(adwords_client)

  File "C:/Users/clarissa.diaz/PythonProjects/googleads-python-lib-master/googleads-python-lib-master/examples/adwords/v201708/basic_operations/get_campaigns.py", line 56, in main

    page = campaign_service.get(selector)

  File "build\bdist.win32\egg\googleads\common.py", line 753, in MakeSoapRequest

  File "build\bdist.win32\egg\suds\client.py", line 521, in __call__

  File "build\bdist.win32\egg\suds\client.py", line 581, in invoke

  File "build\bdist.win32\egg\suds\client.py", line 619, in send

  File "build\bdist.win32\egg\suds\client.py", line 670, in process_reply

suds.WebFault: Server raised fault: '[AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED @ ; trigger:'<null>']'

Process finished with exit code 1

[Peter Oliquino]

Hi Clarissa,

For your first question, kindly get in touch with the Python library owners via this link as they are more equipped to assist you regarding this. As for your second question, it seems that the clientCustomerId is not being included in your request header.

This being said, could you confirm if you have configured your client library as discussed here and that you specified the client account ID and removed the '#' in the client_customer_id property?

Thanks and regards,

Peter

AdWords API Team

[Peter Oliquino]

Hi Clarissa,

I wanted to follow up on this issue that you encountered. Were you already able to find a solution? If you still have any AdWords API related issues let me know so I can provide assistance.

[akhil...@associates.scit.edu]

Hi Peter,

I have followed all the steps mentioned in the link. Yet no luck with the error. Please let me know if you need additional information. I'm using the sample code get_campaigns.py.

Regards,

Akhil Nair

[Dhanya Sundararaju (AdWords API Team)]

Hi Akhil,

Could you please reply privately to author with your complete SOAP logs and your googleads.yaml file with data NOT redacted so that I can troubleshoot further? 

Regards,
Dhanya, AdWords API Team