CustomerService --> getCustomers returning just one Customer

[Angel Lubenov]

Hi!, This is the situation: 

I am connecting to the API with my manager account, I want to retrieve all the accounts information, I am making the request without the clientCustomerId parameter, but I got just one client information (me) and not all the clients as the documentation says. 

How can I retrive the infor for all the accounts???

Thanks in advance: 

Next is one screenshot showing I have several accounts to manage and an example of the SOAP XML call.

SOAP XML CALL:

<x:Envelope xmlns:x="http://schemas.xmlsoap.org/soap/envelope/" xmlns:v1="https://adwords.google.com/api/adwords/mcm/v201609" xmlns:v="https://adwords.google.com/api/adwords/cm/v201609">

    <x:Header>

        <v1:RequestHeader>

            <v:developerToken>xxxxxxxxxxxxxxxxxxxxx</v:developerToken>

            <v:userAgent>?</v:userAgent>

            <v:validateOnly>false</v:validateOnly>

            <v:partialFailure>false</v:partialFailure>

        </v1:RequestHeader>

    </x:Header>

    <x:Body>

        <v1:getCustomers/>

    </x:Body>

</x:Envelope>

[Shwetha Vastrad (AdWords API Team)]

Hi Angel,

As mentioned in this blog post, you can now associate up to 5 AdWords accounts to a single email address. As a result, CustomerService.getCustomers() method can now return you multiple accounts associated with the email address. This is not to be confused with client accounts under a manager account. In your case, since you have just your manager account "TestMgrAccount" associated with your email address, the response will contain only one account. If you associate more accounts with your email address, you'll be able to use the CustomerService.getCustomers() method to retrieve all these accounts.

Regards,

Shwetha, AdWords API Team. 

[Angel Lubenov]

Oh :-( .... I really was looking for getting the client accounts under my account.

 

Is there any API-endpoint to get the information about the client accounts under my manager account? 

Thanks in advance (again :-) )

Angel

[Shwetha Vastrad (AdWords API Team)]

Hi Angel,

You need to use ManagedCustomerService to retrieve the client accounts under your manager account. The GetAccountHierarchy Java example demonstrates how to use this service to retrieve the account hierarchy under a manager account. Example code in other languages is available here.

[Angel Lubenov]

Great!, 
Thanks a lot for your help!!!

[Austin Becker]

Hello, I have a similar question. I'm not sure how to programmatically find a user's client_customer_id in order to add it to my yaml file. I could ask the user to type their client_customer_id into my web app, but I'd rather get a list of all the client_customer_ids associated with their email address, then let them select which client_customer_id they'd like to work with using my app.

Is this not possible?

Thank you for your help!

[Google Ads API Forum Advisor Prod]

Hi Austin,

Thank you for reaching out. Unfortunately, this is not possible as email is not a field that can be selected in ManagedCustomerService. You can see a list of selectable fields in this documentation. If you have any additional questions, please don't hesitate to reach out.

Regards,
Danica, Google Ads API Team

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