Re: Missing required system fonts or cmap files

[charles...@adobeforums.com]

Thank you, worked great.

I do find it a little odd that Adobe has not provided a means to resolve this particular problem that afflicts no small number of customers. I did my best to work through this beast to no avail:

<http://www.adobe.com/support/techdocs/324343.html>

[Patricia_...@adobeforums.com]

Hi,
I need your help. I am experiencing the same problem x 5. I'm trying to install InDesign in my work environment and am getting the same error message. Could you send me a copy of the files?

Patricia
pedm...@gotsky.com

[Patricia_...@adobeforums.com]

Oh, I see them! Thanks!
Patricia

[kench...@adobeforums.com]

Great, it has been fixed. Thank you very much!!

[akno...@adobeforums.com]

Thanks a lot, man!!
Really awkward that Adobe isn't doing anything about this..

[allen...@adobeforums.com]

okay i must be the only one here running on a Mac. I'm having the same problem as everyone else...same exact error message. I truly understand you're not wanting to send any more e-mails Domingo. Not too many people would have done what you've done anyway.
My problem is that when I click on your link to download the files, the whole web page is like Greek. It's not the source code either. I mean it's really strange. First, would these files, assuming I can get them, work on my Mac? Second, if so, how do i get to them? Any help would be greatly appreciated.

Al Combs
abbagr...@comcast.net

[Domingo...@adobeforums.com]

My Computer Fine Art class still used Adobe Photoshop on Macs, and while the Macs only have Photoshop 6.0 and not inDesign (we mostly have dell pcs- they have CS), I will take a look to see if I can find any similarities in the file structure, etc.

As for the 'greek' page, the files were zipped in a .rar. I've uploaded a duplicate .zip archive, which should be able to be opened by Macs without any 3rd party software. <http://public.newrandom.com/Reqrd.zip>

I wouldn't waste time trying it though. I'll search for the Mac related fonts and system files when I get to school tomorrow, until then, there's not much I can do.

/* Reason I ask for no emails, just to clarify, is that I'm subscribed to this thread, and will receive email notifications of any additional posts. That way, in case questions like this do arise, everyone will be able to see them and hopefully contribute to, or benefit from, the discussion. I will send an additional email to you just in case you have not subscribed to the thread. */

Stoned4Life

[Adam_Sp...@adobeforums.com]

Hello Friends in this battle against CMap errors :)

I am also looking for a fix to the CMap problem. However I have a slightly different issue pop up. After following the last advice for the fix (here <http://www.adobe.com/support/techdocs/324343.html)> I re started the pc and re installed InDesign. When I tried to open it, I had the window pop up to put in the serial number again, for the suite. So I did, but nothing happened and it wont let me get past this screen, even after re typing the serial number.

Any Ideas? Should I just reinstall again?

[Domingo...@adobeforums.com]

First, is it a legit serial number? Sorry, have to ask.

If it is, then I suggest doing a complete uninstall, and then reinstalling.

[Adam_Sp...@adobeforums.com]

Yes, it is legit...bought the software four days ago :)

I understand the reasoning fine, no offense taken.

[Anthony Maydwell]

How can you do a complete Manual uninstall of Creative Suite to start again. I have InDesign coming up with the nagging screen requiring system fonts or CMap files.
I've had the alternate problem of it asking for my serial number and not accepting it.
Illustrator isn't saving files correctly or showing its help pages.
I've tried everything and am very frustrated.

[Domingo...@adobeforums.com]

I assume uninstall would be going to control panel > add/remove programs and remove the Adobe Suite. Then go to your C:\Program Files and removing the Adobe folder. Then going to the C:\Program Files\Common Files and deleting the Adobe folder in there too.

[Anthony Maydwell]

I have Audition, Premiere Pro, and Type Manager in the Adobe folder so do I need to be a little more precise?

[Anthony Maydwell]

Oh, I forgot to mention Photoshop Elements, Reader for Palm OS, and Acrobat Reader 7.

[Domingo...@adobeforums.com]

You should only delete folders titled to the program, so yes, you need to be careful.

[Dani...@adobeforums.com]

A FIX FOR .......... "Missing required system fonts or cmap files"

I put InDesign onto my mac pro and had the error come up as i was installing the program, looked at all the ideas from this forum but stumbled accross an easy fix that didnt involve copying files ect.....

All i had to do is install Photoshop CS2 (or in my case Photoshop CS2 Free Trial) first then install InDesign.

This worked on my mac, i put InDesign Trial on my Laptop (windows Pc) just to see if it would come up with the same problem and yes it did :- Error message on indesign start up..."Missing required system fonts or cmap files"

So i Un installed it and installed Photoshop CS2 trial, then put Indesign CS2 on and it worked !

I Really hope this works for other people.

Daniel

[Philip...@adobeforums.com]

Thank you Domingo!

My InDesign program is now up and running.

[Joe...@adobeforums.com]

Just wanted 2 thank Domingo 4 the files u put on the server, u r brilliant! regards from Islandur in Iceland

[Stamo...@adobeforums.com]

help me please.. i got the same problem with you guys.. they need the CMap files..can you send it to me Domingo??

Kirei_m...@yahoo.com

also tell me where should i paste/extract it too.. thanks somuch

[Peter...@adobeforums.com]

If you read the whole thread you'll see where Domingo posted the files.

[ss...@adobeforums.com]

To: Domingo Chavez,

Your upload and instructions did help VERY MUCH. Thanks a lot!!!

Marcus

[Stev...@adobeforums.com]

Thanks for the files!

[Lisa_Ca...@adobeforums.com]

Thanks to Domingo Chavez! Adobe should be paying you a salary for your expertise on this board! Your suggestion worked like a charm. InDesign is now working fine.

Next...if only I could figure out why I am getting a Runtime Error on Illustrator CS2 when trying to save a file.

Boy...I wish Adobe was more responsive to their customers support needs.

Thanks again Domingo.
Lisa

[tylerw...@adobeforums.com]

Thanks, Domingo, for making the corrected files available. You saved me lots of time and a big old headache. Appreciate it very much.

[Adam_Sp...@adobeforums.com]

Adding those files definitely fixed my problem for me, after trying many of the Adobe methods.

Thank you so much Domingo, if you want help hosting those files, if bandwidth becomes an issue, let me know. Your help is greatly appreciated and has releaved so much stress lol.

[aaaa...@adobeforums.com]

Is it me or is the link you posted really not working anymore? When I click the link it says that this link could not be displayed..did you removed it?

[Domingo...@adobeforums.com]

It will be working when my webhost gets back online. For some reason they are down at the moment. Working at uploading it to a temporary location at the moment, but my connection seems to be a little shotty too. Hang on.

[Domingo...@adobeforums.com]

If <http://www.public.newrandom.com/Reqrd.rar> (or .zip)
is not working, give the following a try:

<http://www.wikiupload.com/download_page.php?id=121536>

Cheers.

[aaaa...@adobeforums.com]

Thank you very much for your fast response and the files, the link worked properly. Also, my InDesign works just the way it should now.

Cheers.

[eduard...@adobeforums.com]

IM VERY FRUSTRATED, I USE A MAC G5 AND I HAD A PROBLEM THIS WEEK MY PHOTOSHOP CS2 GET FREEZE THEN I TRY TO REINSTALL WITH THE ORIGINAL CD INSTALLER, AND THIS GIVE ME AN ERROR DURING THE INSTALLATION : A REQUIRED FILE IS MISSING, I DONT REALLY KNOW WHAT FILE OR WHAT CAN BE, PLIS SOME ONE COULD HELP ME WITH THIS IM VERY SAD :(

[Ann_C...@adobeforums.com]

On a Mac OS X, the required folders go here: Library/Application Support/Adobe/Fonts/Reqrd/

It worked! Thank you so much, Domingo.

[Dov Isaacs]

Eduardo,

(1) Please post in the relevant forum. You are asking a question about Photoshop on Macintosh. This is a forum for InDesign on Windows.

(2) Furthermore, please don't hijack existing message threads with questions about something else.

(3) Finally, typing in ALL CAPS not only makes your message hard to read for us humans, but it is also considered to be the equivalent of shouting on the internet. Please use normal typing when posting in these forums.

- Dov

[Karl_S...@adobeforums.com]

Domingo, you rock! Thanx a million!! ADOBE THANX FOR NUTHIN & GO SUCK A D*CK!!

[Peter...@adobeforums.com]

Inappropriate content wasn't deleted from my subscription to the list. Perhaps many other subscribers saw it also. It's far out of line.

[boblevine]

I tried. I doubt he'll be back, though.

Bob

[Mark_Ba...@adobeforums.com]

Domingo's solution also fixed this problem for me with Photoshop CS2 on WinXP, I suddenly could not open any files or create any new files in Photoshop without the same error. Has anyone discovered the *cause* of this problem? This happened on a test system that I use for testing EFI printer drivers, so I regularly install and remove driver components. I suspect this was the cause, but I'd like to narrow it down to specific components if possible.
-Mark

[jos...@adobeforums.com]

Thanks a lot Domingo!!!
Your instructions helped me with the same InDesign problem other people had.

josefina.-

[Riz_Ai...@adobeforums.com]

You rock Domingo! Thanks for the help.

[Axel...@adobeforums.com]

Great! It worked like a charm! Thanks very much!

[Rosie_...@adobeforums.com]

I didn't even have the Reqrd folder in my fonts folder! The whole thing was missing.

Thanks Domingo for posting those files!!

But, now I receive the following error:

"Some files required for color management are missing. please re-install the application to ensure proper functioning Indesign."

So, now I have to figure out how to fix this!!

I've tried searching online and can't come up with anything. If anyone has a solution, please email me at eisor at uga dot edu.

[nurka...@adobeforums.com]

please please send me these files!
thank you,
Anna
ange...@yahoo.com

[Chris_...@adobeforums.com]

I received this error on a user's machine when launching InCopy CS2 immediately after installing and updating InCopy CS3.

Copying the Reqrd folder provided by Domingo did the trick. Oddly, the CMaps folder that was there initially had less than ten files in it and the Base folder was completely missing.

[ross...@adobeforums.com]

Your a legend Domingo Chavez! - you Base files et wroked a treat, I almost hd a heart attack when my indesign went down! :-)

[Bib...@adobeforums.com]

Hello,

I need help. I've XP Spanish version and i created the folder C:\Program Files\Common Files\Adobe\Fonts but it still doesn't work. There it's also the folder C:\Archivos de programa\Common Files\Adobe\Fonts both with the folder Reqrd.

Can anyone help me?

[Richard_...@adobeforums.com]

Ann Cleary & Domingo

Thanks so much for all your help with the missing fonts and getting dreaded error message. Everything worked fine. I downloaded your reqrd.rar and zipped it to get the relevant 2 folders. I searched and searched as to where to put it, like Ann I have a MAC. I followed Ann's location on my mac and got to Library/Application Support/Adobe/Fonts and that's all I had. I moved Domingo's Reqrd Folder over and renamed the folder to Reqrd (full location now Library/Application Support/Adobe/Fonts/Reqrd.) I opened up both Indesign CS2 & Photoshop CS2
and both errors have been resolved (Indesign with the error about CMAPS & Photoshop with error that Abobe could not complete your request because of a program error.)

Thank you so much Domingo & Ann for your insight to where on a MAC the folders would go.

All the best and Happy Holidays.

Richie

[Richard_...@adobeforums.com]