I can confirm this behaviour with both Avira and with NOD 32 , and microsoft ZUNE services , simply disabling any of these products will allow saving in illustrator, no need to unistall the app , just make sure it is disabled when you go to save ..
I have a hunch it is something along the lines of virtual keys and for some reason I have yet to come across the issue when the AI file doesnt have fonts in it , I havent had chnce to mess about and see if different types of fonts behave differently, or of layers and other options do anything , but I can say I can save ai files sometimes .... Ie even with antvirus running I can save a simple illustartor file with shapes and so forth , but the moment I add fonts in then I have to disable anitvirus , just during the save , then I can turn it back on and work normally ... go figure ... yes this is annoying , and potentally dangerous , as it ight be just when I disable that the worls nastyies bug enters my system , but hey it takes abou 30 seconds to do , and other than that AI working perfectly now , so work round is all good as far as I can see , I sitll not happy that going on 3 years and no perminate fix from adobe ... but progess is good . I want others to try this , along with disabling any other programs , I want to try and come up with results others are having , we might be able to shed some light for the bug fixers at adobe ..
PS I didnt see this happen when I used to run AVG7 , but the version 8 is really not good for me , so I recently had to change to a differen Antivirus , then all the Ai troubles started ... I even did a clean install with only antivirus and Illustrator .. still had the issue .. the one thing I havvent tried , is a clean instal with no antivirus , install illustrator , then add antivirus AFTER AI install .. anyone done this and had good results?
PS my system is VIsta Ultimate AMD proc 1g ram Nvidia cards x2 in SLI
I know some may think we are not meant to be doing the job of the bug fixers , but I think it has gone on for far too long and we should definatly offer any or all help we can to them so this issue is fixed for good , it is really been a pain for many years now I want to squash this bug ASAP
K
I had this problem as well. Through trial and error I discovered that if I deselect (uncheck?) "Copy as PDF" in the File and Clipboard Preferences, Illustrator finally saved/save as.
Elizabeth
I also tried many of the forum suggestions such as disabling version cue, deleting preference files, settings, unchecking pdf compatibility, rolling back Windows Media Player 11 and even re installing Illustrator CS2. None of those worked for me until a fellow designer suggested that the folder size where my files were stored was too big. I am currently on a network with 40 other users with over 1 terabyte of storage space on the server. Hard disk space should not have been an issue. Anyway, the folder my files occupied was over 60 gigs. I backed up to disk about 40 gigs and now I have no errors with Illustrator at all. I'm not sure if the hard disk space on a home computer would act the same as a network server but it would be worth a shot cleaning up some of that hard disk space.
Brian
I just tried stopping Zune services and that finally solved the can't save problem for me. For anyone not sure how to do this go Ctrl+Alt+Del > Task Manager > Services tab > R-click the two Zune entries
Thanks again
Can't save in Illustrator CS2
the massage come Can't save in Illustrator
Can't print Illustrator
so plz help
I'm using Windows Vista / CS3.
the proof was when I noticed the problem didnt occur on my other PC until I had installed the same fonts across both PC's:
eliminated font on PC1 = problem fixed!
eliminated font on PC2 = problem fixed!
very weird,... (but not really if know those adobe guys :(
I'm not sure if this exact problem was addressed. I'm in the midst of trying things (and building this week's ads!) so I'll report as I go, but trashing my pref's did nothing.
I recently installed a copy utility for archiving, Uninstalling that is my next test.
But if anyone has any insight on not being able to save .ai files, but being able to do other saves, I'm listening!
PDF had symbols messed up and random lines
JPG had insufficient memory,
PNG would not complete due to unknown error [IMer]
in the end i
1) exported the file as a EPS,
2) opened it in photoshop (300dpi) and then
3) printed to ADOBE PDF printer as a HIGH QUALITY PRINT (as opposed to STANDARD)
this of course doesn't solve the pre-existing issues, but at least you'll be able to get the work out.
erron messege: can't save the illustration & can't print the illustration?
Ok for photoshop you have to disable version cue...Edit > Preferences > File Handling - make "enable sure version cue" is unticked. That fixes photoshop.
For Illustrator an Indesign it's different. Someone said you can just go into C:\Program Files\Adobe\Adobe Illustrator CS3\Support Files\Contents\Windows\Version Cue... and rename the "Version Cue" folder to "old version cue" and it would work. It didn't for me.
After reading on the web, I uninstalled Bonjour and I uninstalled CS3. I then reinstalled the entire CS3 but this without the "Version Cue" program selected. Then once installed, I went into the Version Cue folder in illustrator and renamed it to "old version cue". Then both illustrator and indesign saved fine again. A week ago the whole thing was working find then all of a sudden it wouldn't save...I wish I knew what had changed on my computer...obviously i downloaded some kind of update which screwed with everything. Who knows...but now it works.
I just did it yesterday and now it locks up. I have to force quit?
When you are in your file, go to File>Print and set your printer to be "Adobe PDF". Don't hit Print, instead hit Done.
You can then Save or Save As accordingly. No hanging, no greying out, no having to end the program and re-launch. How ridiculous, but it works.
Adobe - sort this mess out, please!
It's a bit irritating to see the number of posts on this and still, in CS3 the issue persists.
Come on, Adobe! I've been using your products since 1986. Let's fix this - isn't this an important piece of software? I want to use the products I purchase!