Reporting issues

[Alexis Lopez]

Hi all,

While working with some of my customers we have found some issues in JDeveloper/ADF and they are always asking me whether we can report them to Oracle.

I remember we used to have a JIRA project on java.net, but since that platform is going to disappear next year I'm wondering, where can we report this?

Any help would be appreciated.

Regards,

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Alexis López

http://www.java-n-me.com

http://www.acelopez.com

http://www.clojug.org/

[Shay Shmeltzer]

The right place to report issues is through opening a support request with Oracle Support.

Shay

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[John Flack]

That, of course, assumes that you are on support.  But it has never been quite clear to me - for which product do you need support to be supported for JDeveloper/ADF?  I've gotten support before, but I don't control the support contract.  I'm assuming that I get supported because we have Fusion Middleware support.

And then there are people who are using ADF Essentials on something other than Oracle WebLogic Server and so may not have a support contract.  For them, the best route may be the JDeveloper and ADF Forum on OTN.