Chrome adblock uninstalling itself

[Bill Usry]

I have not seen a resolution to this, though I have seen that other people also have this problem.  Adblock used to work flawlessly for me. Now whenever I exit Chrome (on Windows 7) and then open Chrome back up, Adblock is no longer present (not present on the addon page also). I have run virus scans and malwarebytes scans and they show nothing, so I don't think it is a virus.  I would be glad to help in any way.  

Do you have a resolution?

[Michael Gundlach]

Bill,

Sorry for the trouble.  By any chance do you have a program installed that cleans up unwanted files (for example CCleaner?)  If you also install another extension, for example https://chrome.google.com/webstore/detail/ghostery/mlomiejdfkolichcflejclcbmpeaniij , does it also disappear when you restart Chrome?

Michael

On Sat, Nov 3, 2012 at 10:56 AM, Bill Usry <wru...@gmail.com> wrote:

I have not seen a resolution to this, though I have seen that other people also have this problem.  Adblock used to work flawlessly for me. Now whenever I exit Chrome (on Windows 7) and then open Chrome back up, Adblock is no longer present (not present on the addon page also). I have run virus scans and malwarebytes scans and they show nothing, so I don't think it is a virus.  I would be glad to help in any way.  

Do you have a resolution?

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[Kieran Peckett]

This sounds like it might be a bug - can you please go to http://code.google.com/p/adblockforchrome and follow the instructions under the "Issues" tab

On Nov 3, 2012 2:56 PM, "Bill Usry" <wru...@gmail.com> wrote:

I have not seen a resolution to this, though I have seen that other people also have this problem.  Adblock used to work flawlessly for me. Now whenever I exit Chrome (on Windows 7) and then open Chrome back up, Adblock is no longer present (not present on the addon page also). I have run virus scans and malwarebytes scans and they show nothing, so I don't think it is a virus.  I would be glad to help in any way.  

Do you have a resolution?

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[Kieran Peckett]

Ignore my last post, Michael got in quicker than me

[Bill Usry]

Michael,

Thank you for the reply.

I do have CCleaner, but it doesn't do anything unless I run it (to my knowledge).  Plus I have had CCleaner and Adblock coexist for quite some time with no issues.

I downloaded ghostery and installed it into Chrome.  I then closed Chrome and opened it back up.  Adblock was no longer present, but Ghostery was still present.  So, it only seemed to affect Adblock.

If there is anything else I can do to help you diagnose it, I will gladly do.  I am thinking about uninstalling Chrome and then reinstalling it.

Bill

[Michael Gundlach]

Bill,

That's strange.  Yes, uninstalling and reinstalling Chrome sounds like a good idea.  If the problem still persists, I think you should file a bug at new.crbug.com, because I don't think this should happen.

Michael

[vincent...@gmail.com]

Hello Michael,

Every time I run CCleaner, I notice that AdBlock is uninstalled from Chrome. 

Is there a way to fix this issue? I can close Chrome, restart my computer, and AdBlock will still be there. Once I run CCleaner it disappears. 

Strange since they've coexisted on my computers as well for well over 18 months. Just recently started having this issue a couple weeks ago (Early Jan, 2014)

Thank you!

- Vincent

[Kieran Peckett]

Hi!

Please report this on our new support site, http://support.getadblock.com - this mailing list has not been in use for a while.

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