Dear Infinite Campus
Customer,
Regarding the Maine DOE’s
recent announcement to negotiate with another vendor regarding the contract
that Infinite Campus State Edition (ICSE) has held for the past eight years,
there are three key points we want you to be aware of.
We are surprised and
disappointed with the DOE’s decision:
- Infinite
Campus is an industry leader and has a long and successful track record in
providing student data collection system services to states.
- The DOE
has consistently communicated to us that it was satisfied with our product,
service and price. Over the course of the past eight years, we have
worked diligently to modify our systems to meet the needs of the State of Maine
and its school districts.
- The DOE
was fully aware that our RFP response would be consistent with our current
contract while being inclusive of any new, clearly articulated requirements.
- We do not
understand why the State would select a vendor without any Maine customers and
that lacks a proven state-level data collection solution.
This decision only covers the state’s
data collection system, not student information systems provided by Infinite
Campus to individual school districts:
- Infinite
Campus has a separate SIS contract for school districts.
- We do not
know if the DOE intends to release an additional RFP for the district contract;
they have not done so to date.
- Unless and
until the State decides to modify its contract for district services, Infinite
Campus remains the State’s vendor for district services. We look
forward to continuing our work with Districts going forward.
Infinite Campus is currently
evaluating the State’s selection process and determining whether it met the
requirements of State law:
- We only
just learned of the state’s decision on Wednesday, February 24th via
email through the official RFP award announcement.
- Subsequently,
we submitted a Freedom of Access Act (FOAA) request to obtain documents
explaining the State’s award. We have not yet received these documents,
so we do not know the State’s rationale for its award.
- We will
provide an update as soon as we learn more about this unexpected decision.
Please contact me with any
questions you may have.
Thank you,