Problems with Messenger?

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Nancy Embry

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Jun 20, 2016, 9:53:43 AM6/20/16
to maineicu...@googlegroups.com, Donna Schoff
Anyone hosted or otherwise out there having problems with Messenger this morning?

I can create 'em, I just can't test 'em or send 'em....on the phone with IC now listening to muzac...



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Nancy Embry

Data Manager
Kittery School Department
207 439-2572  Ext. 108

nem...@kitteryschools.com


Audet, Norma-Jean

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Jun 20, 2016, 9:56:35 AM6/20/16
to MaineICU...@googlegroups.com, Donna Schoff
We had problems last week. None of the voice recorders worked, either busy or a live person.

Nothing I have heard about this am.

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Norma-Jean Audet
Technology Director
RSU #4 Litchfield - Sabattus - Wales
Oak Hill High School
56 School Road
Wales, ME 04280
207.375.4950 x 393
norma-je...@rsu4.org

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Nancy Embry

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Jun 20, 2016, 11:01:36 AM6/20/16
to MaineICU...@googlegroups.com
Thanks.  I'm frustrated.  I'm getting asked questions like "do you have any active students?"

Oh, do I need those?!

Jeanne Houde

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Jun 20, 2016, 11:21:17 AM6/20/16
to MaineICU...@googlegroups.com
Does it make any difference if the term end date is for a prior date than today?  If you end dated your year on June 10th, does it consider your students inactive as of June 10?  

Jeanne Houde
Data Management Advisor
MSAD/RSU35
Cell:  207-752-1253

Nancy Embry

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Jun 20, 2016, 1:11:57 PM6/20/16
to MaineICU...@googlegroups.com
Hi,

No, it's not that.  I hit "save" and it blinks.  I hit "preview and send" and it
blinks.

It's not connected to the Mother Ship, apparently.

Norma-Jean Audet

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Jun 20, 2016, 6:47:13 PM6/20/16
to MaineICU...@googlegroups.com
I'll check ours in the am and send out to the list.

We run off adhocs for all and by grade level. In the summer (after the end of school and the first day of school) we have to take the active flag off for messenger to obtain contacts.

Sent from my iPhone

Nancy Embry

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Jun 21, 2016, 8:57:27 AM6/21/16
to MaineICU...@googlegroups.com
Me too.  That wasn't it.  It wasn't that it returned no recipients.

It's that the screen stayed flat...."test" and "save" and "view" resulted in
a quick screen blip and then nothing....no "test sent" etc.

Message wasn't "saved".

IC was able to log in as me from afar and send it.....leaving me knowing I'm not smart enough to figure out what's going on in our Google domain since I eliminated school-specific network and device. Not a browser or caching issue. Not one specific email address as the sender.

Anyone have any brain-teaser ideas? 

Jeanne Houde

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Jun 21, 2016, 5:47:44 PM6/21/16
to MaineICU...@googlegroups.com
I was able to send my message today.  I had end dated our enrollments, so I used the end date in my filter and it worked perfectly.  I unchecked the "active student" button which I had missed previously.  All in all it went well.  

Jeanne Houde
Data Management Advisor
MSAD/RSU35
Cell:  207-752-1253

Nancy Embry

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Jun 22, 2016, 9:58:04 AM6/22/16
to MaineICU...@googlegroups.com
I brain stormed with Don )Harkin) this morning, and he thinks it may be an
issue with a firewall here in our Google world.

So the next time it gets weird, I'm going to get in my car and drive someplace
else...and see what happens.  SC to see my grandbaby should work....      :-)
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