GSA v.6 limitations
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GSAdmin
Sep 9, 2009, 4:50:54 AM9/9/09
to Google Search Appliance/Google Mini - Google Search Appliance/Google Mini
Dear all,
As the new GSA v.6 has been released, Google announced new contract
terms. The GSA will be "operative" for 3 years and then you have to
renew contract and receive a new Appliance.
Now I have a GSA with serial number S5-.... running 5.0.4.G.22 VM
patch #1 (unsupported version from Google). I will upgrade it to 5.2.0
version which is now officialy supported.
My question is:
If I upgrade to the newest version 6, will I face any problems?
Will the software be locked after some time ex. 3 years and I will
have to accept the new Google terms (buy a new license/GSA) ?
As the new GSA v.6 has been released, Google announced new contract
terms. The GSA will be "operative" for 3 years and then you have to
renew contract and receive a new Appliance.
Now I have a GSA with serial number S5-.... running 5.0.4.G.22 VM
patch #1 (unsupported version from Google). I will upgrade it to 5.2.0
version which is now officialy supported.
My question is:
If I upgrade to the newest version 6, will I face any problems?
Will the software be locked after some time ex. 3 years and I will
have to accept the new Google terms (buy a new license/GSA) ?
Michael Cizmar
Sep 9, 2009, 1:58:51 PM9/9/09
to Google Search Appliance/Google Mini - Google Search Appliance/Google Mini
You can email enterprise-operations at google dot com for questions
regarding your licensing.
However, your licenese should be technically termed as well. This is
to say that your license on your appliance will expire in the future
well beyound the hardware's usefulness (10+ years for example). You
should be able to upgrade to the latest software without it affecting
your license as long as you are still under your support term.
Cheers,
Michael
MC+A
http://www.mcplusa.com/
regarding your licensing.
However, your licenese should be technically termed as well. This is
to say that your license on your appliance will expire in the future
well beyound the hardware's usefulness (10+ years for example). You
should be able to upgrade to the latest software without it affecting
your license as long as you are still under your support term.
Cheers,
Michael
MC+A
http://www.mcplusa.com/
Ivan
Oct 19, 2009, 6:45:10 PM10/19/09
to Google Search Appliance/Google Mini - Google Search Appliance/Google Mini
I wonder about this. GSAdmin - did you contact/get a response back
from Support? The official position seems to be that the GSA will
stop crawling and serving upon the license expiration. I was hoping
they would have a publicly-posted answer for users of pre-6.0
appliances.
http://www.google.com/support/gsa/bin/answer.py?answer=15886&query=license+expires&type=
This is in contrast to the "perpetual license" understanding, such as
from this thread in 2008:
http://groups.google.com/group/Google-Search-Appliance-Help/browse_thread/thread/6fb41702065cc0eb/e26f8da428687f30?lnk=gst&q=license+expires#e26f8da428687f30
On Sep 9, 1:58 pm, Michael Cizmar <michael.b.ciz...@gmail.com> wrote:
> You can email enterprise-operations at google dot com for questions
> regarding your licensing.
>
> However, your licenese should be technically termed as well. This is
> to say that yourlicenseon your appliance willexpirein the future
>
> Cheers,
>
> Michael
> MC+Ahttp://www.mcplusa.com/
>
> - Show quoted text -
from Support? The official position seems to be that the GSA will
stop crawling and serving upon the license expiration. I was hoping
they would have a publicly-posted answer for users of pre-6.0
appliances.
http://www.google.com/support/gsa/bin/answer.py?answer=15886&query=license+expires&type=
This is in contrast to the "perpetual license" understanding, such as
from this thread in 2008:
http://groups.google.com/group/Google-Search-Appliance-Help/browse_thread/thread/6fb41702065cc0eb/e26f8da428687f30?lnk=gst&q=license+expires#e26f8da428687f30
On Sep 9, 1:58 pm, Michael Cizmar <michael.b.ciz...@gmail.com> wrote:
> You can email enterprise-operations at google dot com for questions
> regarding your licensing.
>
> However, your licenese should be technically termed as well. This is
> well beyound the hardware's usefulness (10+ years for example). You
> should be able to upgrade to the latest software without it affecting
> yourlicenseas long as you are still under your support term.
> should be able to upgrade to the latest software without it affecting
>
> Cheers,
>
> Michael
> MC+Ahttp://www.mcplusa.com/
>
> On Sep 9, 3:50 am, GSAdmin <assos...@yahoo.com> wrote:
>
>
>
> > Dear all,
>
> > As the new GSA v.6 has been released, Google announced new contract
> > terms. The GSA will be "operative" for 3 years and then you have to
> > renew contract and receive a new Appliance.
>
> > Now I have a GSA with serial number S5-.... running 5.0.4.G.22 VM
> > patch #1 (unsupported version from Google). I will upgrade it to5.2.0
> > version which is now officialy supported.
>
> > My question is:
> > If I upgrade to the newest version 6, will I face any problems?
> > Will the software be locked after some time ex. 3 years and I will
> > have to accept the new Google terms (buy a newlicense/GSA) ?- Hide quoted text -
> On Sep 9, 3:50 am, GSAdmin <assos...@yahoo.com> wrote:
>
>
>
> > Dear all,
>
> > As the new GSA v.6 has been released, Google announced new contract
> > terms. The GSA will be "operative" for 3 years and then you have to
> > renew contract and receive a new Appliance.
>
> > Now I have a GSA with serial number S5-.... running 5.0.4.G.22 VM
> > patch #1 (unsupported version from Google). I will upgrade it to5.2.0
> > version which is now officialy supported.
>
> > My question is:
> > If I upgrade to the newest version 6, will I face any problems?
> > Will the software be locked after some time ex. 3 years and I will
>
> - Show quoted text -
Steve King
Oct 20, 2009, 5:30:06 AM10/20/09
to Google Search Appliance/Google Mini - Google Search Appliance/Google Mini
Hi Ivan,
Check your license expiary in the administration console.
It should tell you exactly how many days left until your GSA stops
functioning.
Under the old terms, your GSA will continue to function for the life
of the hardware or license (10,000+ days) - whichever came first.
It's only the new licenses that are affected (issued since the date of
the change). So if you got your GSA pre-license changes, you should be
okay.
But as Michael said, talk to enterprise-operations, they know best.
You can also check in your support portal, or with your reseller (if
you had one).
Regards,
Steve.
On Oct 20, 9:45 am, Ivan <ch...@usa.redcross.org> wrote:
> I wonder about this. GSAdmin - did you contact/get a response back
> from Support? The official position seems to be that the GSA will
> stop crawling and serving upon the license expiration. I was hoping
> they would have a publicly-posted answer for users of pre-6.0
> appliances.
>
> http://www.google.com/support/gsa/bin/answer.py?answer=15886&query=li...
Check your license expiary in the administration console.
It should tell you exactly how many days left until your GSA stops
functioning.
Under the old terms, your GSA will continue to function for the life
of the hardware or license (10,000+ days) - whichever came first.
It's only the new licenses that are affected (issued since the date of
the change). So if you got your GSA pre-license changes, you should be
okay.
But as Michael said, talk to enterprise-operations, they know best.
You can also check in your support portal, or with your reseller (if
you had one).
Regards,
Steve.
On Oct 20, 9:45 am, Ivan <ch...@usa.redcross.org> wrote:
> I wonder about this. GSAdmin - did you contact/get a response back
> from Support? The official position seems to be that the GSA will
> stop crawling and serving upon the license expiration. I was hoping
> they would have a publicly-posted answer for users of pre-6.0
> appliances.
>
>
> This is in contrast to the "perpetual license" understanding, such as
> from this thread in 2008:http://groups.google.com/group/Google-Search-Appliance-Help/browse_th...
> This is in contrast to the "perpetual license" understanding, such as
Ivan
Oct 21, 2009, 12:19:05 PM10/21/09
to Google Search Appliance/Google Mini - Google Search Appliance/Google Mini
Steve, thanks. I contacted them and it appears we have permanent
licenses, even though the appliance tells me the expiration is in June
2011, not 9009 like with the virtual GSA we have as a sandbox.
On Oct 20, 5:30 am, Steve King <steveat...@gmail.com> wrote:
> Hi Ivan,
>
> Check yourlicenseexpiary in the administration console.
licenses, even though the appliance tells me the expiration is in June
2011, not 9009 like with the virtual GSA we have as a sandbox.
On Oct 20, 5:30 am, Steve King <steveat...@gmail.com> wrote:
> Hi Ivan,
>
> Check yourlicenseexpiary in the administration console.
>
> It should tell you exactly how many days left until your GSA stops
> functioning.
>
> Under the old terms, your GSA will continue to function for the life
> of the hardware orlicense(10,000+ days) - whichever came first.
> It should tell you exactly how many days left until your GSA stops
> functioning.
>
> Under the old terms, your GSA will continue to function for the life
>
> It's only the new licenses that are affected (issued since the date of
> the change). So if you got your GSA pre-licensechanges, you should be
> It's only the new licenses that are affected (issued since the date of
> okay.
>
> But as Michael said, talk to enterprise-operations, they know best.
>
> You can also check in your support portal, or with your reseller (if
> you had one).
>
> Regards,
> Steve.
>
> On Oct 20, 9:45 am, Ivan <ch...@usa.redcross.org> wrote:
>
>
>
> > I wonder about this. GSAdmin - did you contact/get a response back
> > from Support? The official position seems to be that the GSA will
> > stop crawling and serving upon thelicenseexpiration. I was hoping
>
> But as Michael said, talk to enterprise-operations, they know best.
>
> You can also check in your support portal, or with your reseller (if
> you had one).
>
> Regards,
> Steve.
>
> On Oct 20, 9:45 am, Ivan <ch...@usa.redcross.org> wrote:
>
>
>
> > I wonder about this. GSAdmin - did you contact/get a response back
> > from Support? The official position seems to be that the GSA will
> > they would have a publicly-posted answer for users of pre-6.0
> > appliances.
>
> >http://www.google.com/support/gsa/bin/answer.py?answer=15886&query=li...
>
> > This is in contrast to the "perpetuallicense" understanding, such as
> > appliances.
>
> >http://www.google.com/support/gsa/bin/answer.py?answer=15886&query=li...
>
> > from this thread in 2008:http://groups.google.com/group/Google-Search-Appliance-Help/browse_th...
>
> > On Sep 9, 1:58 pm, Michael Cizmar <michael.b.ciz...@gmail.com> wrote:
>
> > > You can email enterprise-operations at google dot com for questions
> > > regarding your licensing.
>
> > > However, your licenese should be technically termed as well. This is
> > > to say that yourlicenseon your appliance willexpirein the future
> > > well beyound the hardware's usefulness (10+ years for example). You
> > > should be able to upgrade to the latest software without it affecting
> > > yourlicenseas long as you are still under your support term.
>
> > > Cheers,
>
> > > Michael
> > > MC+Ahttp://www.mcplusa.com/
>
> > > On Sep 9, 3:50 am, GSAdmin <assos...@yahoo.com> wrote:
>
> > > > Dear all,
>
> > > > As the new GSA v.6 has been released, Google announced new contract
> > > > terms. The GSA will be "operative" for 3 years and then you have to
> > > > renew contract and receive a new Appliance.
>
> > > > Now I have a GSA with serial number S5-.... running 5.0.4.G.22 VM
> > > > patch #1 (unsupported version from Google). I will upgrade it to5.2.0
> > > > version which is now officialy supported.
>
> > > > My question is:
> > > > If I upgrade to the newest version 6, will I face any problems?
> > > > Will the software be locked after some time ex. 3 years and I will
> > > > have to accept the new Google terms (buy a newlicense/GSA) ?- Hide quoted text -
>
> > > - Show quoted text -- Hide quoted text -
>
> > On Sep 9, 1:58 pm, Michael Cizmar <michael.b.ciz...@gmail.com> wrote:
>
> > > You can email enterprise-operations at google dot com for questions
> > > regarding your licensing.
>
> > > However, your licenese should be technically termed as well. This is
> > > to say that yourlicenseon your appliance willexpirein the future
> > > well beyound the hardware's usefulness (10+ years for example). You
> > > should be able to upgrade to the latest software without it affecting
> > > yourlicenseas long as you are still under your support term.
>
> > > Cheers,
>
> > > Michael
> > > MC+Ahttp://www.mcplusa.com/
>
> > > On Sep 9, 3:50 am, GSAdmin <assos...@yahoo.com> wrote:
>
> > > > Dear all,
>
> > > > As the new GSA v.6 has been released, Google announced new contract
> > > > terms. The GSA will be "operative" for 3 years and then you have to
> > > > renew contract and receive a new Appliance.
>
> > > > Now I have a GSA with serial number S5-.... running 5.0.4.G.22 VM
> > > > patch #1 (unsupported version from Google). I will upgrade it to5.2.0
> > > > version which is now officialy supported.
>
> > > > My question is:
> > > > If I upgrade to the newest version 6, will I face any problems?
> > > > Will the software be locked after some time ex. 3 years and I will
> > > > have to accept the new Google terms (buy a newlicense/GSA) ?- Hide quoted text -
>
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