where to report abuse emails from a gmail account holder

[just me]

I am getting abusing and insulting emails from a mail account holder
and his wife...how do i report it to gmail? they're address is
jenan...@gmail.com....i quit work for him and i have recvd NUMEROUS
"ugly" emails from him and NOW his wife!!

[Ryan Morehart]

This form may help you:
http://mail.google.com/support/bin/request.py?contact_type=abuse_phishing

Other than that, just create a filter that sends all messages from
them to the trash.

Ryan

[i.p.freely43]

Gmail is horrible at taking action on abuse complaints. You can try
both, their Ab...@gmail.com address and their online form
at

https://services.google.com/inquiry/gmail_security2

but in both cases Gmail will only send you an automatic message
promising to put your complaint at the highest priority and you'll
never here from them again. Not only that but the offending account
will remain open. I've reported hundreds of those Nigerian Scam e-
mailers using Gmail to send their phony Lottery notices and African
Business Ventures and each time I get the same Auto message with no
action taken. Never once have they closed down an abusers account.
Someone could threaten to kill someone and Gmail would just ignore the
reort like they do all the others.

All I can suggest is keep sending them in. They probably don't read
them but at least you'll have a record of sending them in. Maybe
someday when their abuse reports get so full they will have to start
taking notice.

On Sep 9, 1:46 pm, just me <marcie.gil...@gmail.com> wrote:
> I am getting abusing and insultingemailsfrom a mailaccountholder
> and his wife...how do ireportit togmail? they're address is

> jenandy...@gmail.com....i quit work for him and i have recvd NUMEROUS
> "ugly"emailsfrom him and  NOW his wife!!

[Nick Chirchirillo]

Why do people continually assume that nothing is being done about something they report because they don't get a personalized message telling them that everything is all better?  The reason that you get an automated response is because there are probably far too many inquiries to them and it would require someone's full attention to personally respond to every one.  Similarly, it would be a waste of time/resources to have someone sitting at a computer all day sending out emails saying "We have reviewed that account and it was spamming" or, "We have reviewed that account and it was not spamming" or "We have reviewed that account and it doesn't exist because the spammer is just faking the from field".  I'm sure that they do look into every email/form submit they get, but telling everyone the status of their inquiry would just be wasting time, especially since 95% of them time the email address doesn't actually exist.

--
-Nick

[i.p.freely43]

In my case i know nothing is being done. I don't assume anything. I
always check, recheck, and recheck continually whether the account is
closed or not. Every single time the e-mail's still accept my messages
and reply to me. Also if you read my post you'd see I explained e-
mails from "verified Gmail accounts" not forged Gmail accounts. The
Auto responses would be fine if they actually closed the accounts
after investigation. However they don't. I'm not the only one that
notices this. It's all over the message boards that Gmail NEVER
follows up on Abuse reports. Do you actually think just because I
didn't get a reply passed an auto response that would be enough for me
to assume that Gmail is doing nothing???? NO, it's the fact that Gmail
is literally doing nothing. The fraudster accounts remain open. I even
reported one of those "Nigerian Death Threat's" That the scammers like
to send demanding money to cancel a contract on your life. Well Gmail
never closed the scammers account. I screwed with the scammer for
months with messages back and fourth promising him money and begging
him not to kill me. I checked the headers each time and verified they
came from a Gmail account, plus the fact that I was sending my reply's
to the same Gmail account was proof enough. I reported each
threatening letter they sent and NEVER did they close the account.

SO I;m not assuming anything. I KNOW they don't do anything about
their abuse reports. It's not an isolated incident either. Do a google
search of Gmail Abuse reports. You'll notice I'm not the only one
stating this. Gmail has become by far the scammers favorite free
domain provider to abuse since they are allowed to abuse it with a
free hand. So please read a little more carefully before YOU assume
things about someones post.

I got sick and tired of the Scams so I had set up an account just to
deal with spam and Nigerian scam letters. So I placed my e-mail in
dozens of guestbooks and let the scam letters flow. I answered the
ones from Gmail accounts in particular and reported each reply of
requests for Western Union for lottery winnings, Business proposals
from Nigeria, etc etc etc. I reported each case using the online Gmail
abuse form and a separate letter to Gmail abuse. Again, Never did I
successfully get an account closed. Just an auto response promising to
look into the matter. Tell me. Why are you so sure that they look
into each report? Especially since they've never closed an account i
reported? If you don't beleive me try it yourself. By the way. I also
reported the Yahoo, MSN, Outblaze, and dozens of other smaller and
large free domain's in which I recieved fraudulent e-mails from and.
In almost every case the offending accounts were closed in less than a
week. Some of them don't reply to tell you so, but all of the e-mails
show bouncebacks when trying to send messages to them. So you can only
ASSUME that action was taken. Gmail is the only service THAT DOES
NOTING. Prove me wrong. I'd love for them to finally take action on
the abuse.

On Nov 1, 10:14 am, "Nick Chirchirillo" <nickma...@gmail.com> wrote:
> Why do people continually assume that nothing is being done about something
> they report because they don't get a personalized message telling them that
> everything is all better?  The reason that you get an automated response is
> because there are probably far too many inquiries to them and it would
> require someone's full attention to personally respond to every one.
> Similarly, it would be a waste of time/resources to have someone sitting at
> a computer all day sending out emails saying "We have reviewed that account
> and it was spamming" or, "We have reviewed that account and it was not
> spamming" or "We have reviewed that account and it doesn't exist because the
> spammer is just faking the from field".  I'm sure that they do look into
> every email/form submit they get, but telling everyone the status of their
> inquiry would just be wasting time, especially since 95% of them time the
> email address doesn't actually exist.
>

[Jonathan Coconut]

Please stop emailing me.

Thank you!

[Andrew Ingraham]

> In my case i know nothing is being done. I don't assume anything.

Oh. Sorry. I wasn't aware you were a Google employee.

You should use your influence at Google to get your fellow workers to act on
abuse complaints. Rather than complaining to us users about it, badmouthing
your employer.

> Also if you read my post you'd see I explained e-
> mails from "verified Gmail accounts" not forged Gmail accounts.

Actually, all you said was "using Gmail," nothing about the word "verified."

Andy

[i.p.freely43]

> Oh. Sorry. I wasn't aware you were a Google employee.

I;m not a Google employee???? Where did you ever get that bright
idea???? I know nothing is being done because the accounts remain
unclosed no matter what the complaint. If their are some behind the
scenes stuff you think is happening I'd be glad for you to explain it
to me. All of the other domain providers shut the accounts down and
you get bounce backs from the addresses.

Your the one acting like the google employee defending google and
assuring us they look into each and every abuse report.

> I'm sure that they do look into every email/form submit they get,

How is that?? I can assure you they don't. Otherwise the accounts
reported would be closed and future reply's would not go through to
the offending accounts. Come on, It doesn't take a rocket scientist to
come to that conclusion Mr Google Spokesman.


> You should use your influence at Google to get your fellow workers to act onabusecomplaints. Rather than complaining to us users about it, badmouthing
> your employer.

Your a funny Guy, Again They are not my employer and what else do you
suggest We do to get them to take action on fraud committed with their
accounts? Keep kissing their butts like you seem to be doing?

On Nov 1, 8:27 pm, Andrew Ingraham <andrew.ingra...@gmail.com> wrote:
> > In my case i know nothing is being done. I don't assume anything.
>
> Oh.  Sorry.  I wasn't aware you were a Google employee.
>

> You should use your influence at Google to get your fellow workers to act onabusecomplaints.  Rather than complaining to us users about it, badmouthing

> your employer.
>
> > Also if you read my post you'd see I explained e-
> > mails from "verifiedGmailaccounts" not forgedGmailaccounts.
>

> Actually, all you said was "usingGmail," nothing about the word "verified."
>
> Andy

[Andrew Ingraham]

"i.p.freely43" wrote:

> I;m not a Google employee???? Where did you ever get that bright
> idea????

I got that from your insistence that you know nothing is being done, and you
don't assume anything. The only person who could know that with this degree
of certainty, is someone who works behind the scenes at Google.

> I know nothing is being done because the accounts remain
> unclosed no matter what the complaint. If their are some behind the
> scenes stuff you think is happening I'd be glad for you to explain it
> to me. All of the other domain providers shut the accounts down and
> you get bounce backs from the addresses.

So what you know is that the accounts don't get shut down (which is a valid
concern); and from that you assumed that they weren't doing anything. I
would not have assumed that.

Knowing a tiny bit about the nature of the 'Nigerian scam' operations, I
would think it's quite possible that Google *might* have reported it to the
FBI or someone else who is handling it; and the FBI (or whomever) *might*
have ordered them to keep those accounts open while they investigate; or
Google *might* have decided on their own not to close them while there is a
pending investigation. But I don't have any reason to believe that these
things are actually happening. They are just possibilities. Not being an
employee of Google or the FBI or CIA, I am not privy to any of that.
Whether or not that is being done, I do not defend those actions or lack
thereof.

> Your the one acting like the google employee defending google and
> assuring us they look into each and every abuse report.

When did I say that?

You are rapidly losing credibility by claiming you wrote things you didn't
write, by saying you know what is happening at Google when you probably
don't, and by claiming others have written things they didn't write. If you
want people to listen, it helps to make a good impression.

I am just a Gmail user like most of the rest of us here. I like the product
enough to use it. There are many things about Gmail I don't like, including
the fact that the people at Google are somewhat isolated from the tens of
millions of Gmail users and it can be difficult (not quite impossible) to
get direct answers about anything. But what do you expect from a free email
service? The nice thing about a free service is, if you don't like it, you
can walk. Nobody is forcing you to use Gmail. (Well, unless your employer
is, since some companies adopted Gmail as their workplace email.)
Complaining about it to those of us in this group, won't get this solved.

Reminder: replies should be sent to this email group, not personally, which
is considered bad taste.

Regards,
Andy

[Jonathan Coconut]

Thanks!

[i.p.freely43]

>>Knowing a tiny bit about the nature of the 'Nigerian scam' operations, I
>>would think it's quite possible that Google *might* have reported it to the
>>FBI or someone else who is handling it; and the FBI (or whomever) *might*
>>have ordered them to keep those accounts open while they investigate; or
>>Google *might* have decided on their own not to close them while there is a
>>pending investigation. But I don't have any reason to believe that these
>>things are actually happening. They are just possibilities. Not being an
>>employee of Google or the FBI or CIA, I am not privy to any of that.
>>Whether or not that is being done, I do not defend those actions or lack
>>thereof.

That is just ridiculous, You must know a very LITTLE bit about
Nigerian fraud. There is not much the FBI or most law enforcement
agencies can do but warn the victims. If you think that google would
decide to keep the accounts open for some reason to help them in most
probably a non existent investigations then you really don't know what
your talking about. Every other domain provider I have dealt with
immediately closes down the accounts. All they need are the headers
and message content. It would be much more harmful to leave the
accounts open since in many case the victims send the money to Africa
within the first few days of contact, and they do it through Western
Union so it's untraceable and lost forever unless the scammers are
actually caught by their local authorities and even then it's unlikely
the victims will ever see their money again. The only cases I've read
about of people getting their money back or any portion of it were
rich people that had allot of money to pursue the matter into the
scammers home countries through the Nigerian Anti fruad unit (ICCC).
Even then it probably takes years.

<< I do not defend those actions or lack
>>thereof.

You could of fooled me. Don't you think it's much more likely that
GOOGLE just hasn't staffed their Abuse dept correctly? I sure have
never gotten an e-mail from Law enforcement og Google warning me about
an ongoing investigation regarding a scammers Gmail account that I was
corresponding with while baiting the fraudsters after sending an abuse
report on the account. Don't you think if that was the case they would
definitely contact the person that filed the abuse report and warn
them of an ongoing investigation by law enforcement. Or should the
victims lose their money first do to the accounts remaining open. Even
if there is an investigation they'll most likely never get it back
again.

> > Your the one acting like the google employee defending google and
> > assuring us they look into each and everyabusereport.
>
> When did I say that?
>
> You are rapidly losing credibility by claiming you wrote things you didn't
> write, by saying you know what is happening at Google when you probably
> don't, and by claiming others have written things they didn't write. If you
> want people to listen, it helps to make a good impression.

I assumed it was you that wrote the first reply defending google. I
found it hard to believe more than one person would believe such
nonsense so I assumed you wrote the first reply. Not everyone uses the
same Gmail account every time they login. now you write even more
nonsense. How much does google pay you for defending them? Maybe they
should put the money into manning their abuse dept.

Millions of dollars are lost every year to West African internet
fraud and keeping the offending accounts open for any reason is just
jacking up that number. I've read horrible tales of people losing
their life savings to these scammers. Google needs to man their abuse
dept and I believe the only way to get them to finally close reported
accounts is to shame them into it.

> I am just aGmailuser like most of the rest of us here.  I like the product
> enough to use it.  There are many things aboutGmailI don't like, including

> the fact that the people at Google are somewhat isolated from the tens of

> millions ofGmailusers and it can be difficult (not quite impossible) to

> get direct answers about anything.  But what do you expect from a free email
> service?  The nice thing about a free service is, if you don't like it, you

> can walk.  Nobody is forcing you to useGmail.  (Well, unless your employer
> is, since some companies adoptedGmailas their workplace email.)

[Nick Chirchirillo]

I assumed it was you that wrote the first reply defending google. I
found it hard to believe more than one person would believe such
nonsense so I assumed you wrote the first reply.

 

Apparently when a person chooses to defend a company, they automatically begin working for said company... Wow, news to me.  Also, I guess it's good to know that I'm not the only person that believes such nonsense as "Google is doing something about it, they just aren't telling you".  You're right, that's a load of nonsense, silly me for thinking that a giant, international, multibillion-dollar company is not going to take the time and personally respond to every email sent to them.

 How much does google pay you for defending them?

Clearly, Google is SO evil such a terrible company, that the only way they can have ANYTHING positive said about them is for them to pay people to say it... 

 

  Millions of dollars are lost every year to West African internet
fraud and keeping the offending accounts open for any reason is just
jacking up that number. I've read horrible tales of people losing
their life savings to these scammers. Google needs to man their abuse
dept and I believe the only way to get them to finally close reported
accounts is to shame them into it.

Once again, without you actually working for Google, you CAN NOT know with 100% certainty, as you claim to know, that nothing is being done.  Similarly, I CAN NOT know that something is being done, but I choose to believe that indeed something is being done about it for the simple fact that the media and/or thousands of Google blogs haven't mentioned this.  I think "Search Giant Aids Spammers" would be a very impressive headline and would certainly turn some heads.  Unless of course, according to your conspiracy theory, Google has paid EVERY reporter and blogger in the world to keep this story quite, and continue to say nothing but amazingly positive things about them since according to you, that's the only way Google can have someone defend them.


--
-Nick

[kent towers]

--
     Peace Kent

[i.p.freely43]

> Apparently when a person chooses to defend a company, they automatically
> begin working for said company... Wow, news to me. Also, I guess it's good
> to know that I'm not the only person that believes such nonsense as "Google
> is doing something about it, they just aren't telling you". You're right,
> that's a load of nonsense, silly me for thinking that a giant,
> international, multibillion-dollar company is not going to take the time and
> personally respond to every email sent to them.

Thats not my point. Again. If it was just that they weren't telling
people what they were doing that would be fine. However since the
accounts remain open indefinitely months after the abuse reports are
sent, and I mean in EVERY case. I'd sure like to know what they are
doing about them when every other company closes the accounts within
the week. Some tell you of their suspension, others don't. That's
besides the point. I don't care how much money google has. That makes
it worse that they won't pay some more people to close these accounts.

> Clearly, Google is SO evil such a terrible company, that the only way they
> can have ANYTHING positive said about them is for them to pay people to say
> it...

I never said they are evil and terrible, but they are in a way
supporting these fraudsters take the life savings of many who fall for
their schemes. Why do you think the other companies make a show of
dealing with the offending account swiftly and directly. They probably
don't want to look like they are as complacent as google.

> > Millions of dollars are lost every year to West African internet
> > fraud and keeping the offending accounts open for any reason is just
> > jacking up that number. I've read horrible tales of people losing
> > their life savings to these scammers. Google needs to man their abuse
> > dept and I believe the only way to get them to finally close reported
> > accounts is to shame them into it.
>
> Once again, without you actually working for Google, you CAN NOT know with
> 100% certainty, as you claim to know, that nothing is being done.
> Similarly, I CAN NOT know that something is being done, but I choose to
> believe that indeed something is being done about it for the simple fact
> that the media and/or thousands of Google blogs haven't mentioned this. I
> think "Search Giant Aids Spammers" would be a very impressive headline and
> would certainly turn some heads. Unless of course, according to your
> conspiracy theory, Google has paid EVERY reporter and blogger in the world
> to keep this story quite, and continue to say nothing but amazingly positive
> things about them since according to you, that's the only way Google can
> have someone defend them.
>

I can't know for certainty that millions of dollars are being lost to
West African scams every year. It's a major part of their economy now
and all you have to do is check out the addresses left as contacts in
the Phishing e-mails. They are overwhelmingly google owned. As for the
media and google's good reports about google has NOTHING to do with
their fighting Nigerian 419 mail. The good reports which I've read
also are about their ability to implement good spam filtering into
their e-mail servers. That has nothing to do with combating the spam
sent using Gmail accounts, only the spam received to a Google account.
get it????

nless of course, according to your
> conspiracy theory, Google has paid EVERY reporter and blogger in the world
> to keep this story quite, and continue to say nothing but amazingly positive
> things about them since according to you, that's the only way Google can
> have someone defend them.

I don't know what conspiracy your talking about i supposedly believe
except for the fact that google doesn't properly man their Abuse dept.
End of Story. I defy you to try what i have done and post your e-mail
into a few guestbooks and wait till the next day for all the Nigerian
Phishing letters come in. Pick out all the ones coming from Google
accounts and report them. Google will most probably do nothing as
usual. Prove me wrong. I'll give you some active Gmail accounts run by
Nigerian fraudsters. Give them a reply saying you want to help their
orphanage or would like to claim the 10 million dollars your long lost
cousin has left you in Nigeria that just died in a horrible plane
accident. Once you get the reply asking for a Western union payment
for whatever scheme they have cooked up. Report it and you tell me if
anything happens.

Of course I've read the good reports of their new spam filters and
anti spam additions but that's a far cry from combating the problem of
people abusing gmail accounts. In that matter I still believe they are
doing nothing. With my experience on the subject i think I'm far more
qualified to say that than by your simple hero worship of Google
saying" I'm sure something's being done" Why is something being done?
Show me proof, and not on their wonderful spam filtering abilities. I
think my proof speaks for itself.

[i.p.freely43]

On Nov 2, 3:07 pm, "kent towers" <kent.tower...@gmail.com> wrote:
> Google Good or Bad?? How do I get Picasa to recognize my G-mail contacts
> when I want to email Pics.

Wrong thread for that.. Start a new thread. I'm sure you'll get an
answer quite quickly.

On Nov 2, 3:07 pm, "kent towers" <kent.tower...@gmail.com> wrote:
>     Google Good or Bad?? How do I get Picasa to recognize my G-mail contacts
> when I want to email Pics.
>

[kent towers]

   How do you start a thread and I will Thanks for a response

--
     Peace Kent

[Alex OBrien]

BOTTOM LINE:

If a subscriber of Gmail is receiving "threatening" emails from an individual source, i.e. your ex-boss and his wife, this matter should be taken very seriously and at the least, the victim (i.p.freely43) should be given adequate notice that this threat is being handled properly, thus to prevent any future problems from arising.  By problems, I am referring to the escalation of these threats or possible violence from occurring. 

Gmailers, I didn't pull the above paragraph out of my butt or anywhere else for that matter.  I am a member of law enforcement and have been for 18 years and i.p.freely43 should be taken seriously and know that she is safe.  It is not only prudent of Google but it is the company's obligation.

Thank you.

Alex

[i.p.freely43]

> How do you start a thread and I will Thanks for a response

No problem, Go to the top were it says GMAIL users and click that,
Then select " Start new post" at the top right.

[kent towers]

Thank You Very much

--
     Peace Kent

[mangala patil]

Your well come

[i.p.freely43]

Thank you it seems you get what I was referring to. I had 2 months of
Death threats from a Nigerian owned gmail account. While i didn't take
them seriously. I know it was just another form of their attempts at
phishing. However they got my e-mail harvested from a guestbook and
claimed that someone I knew had hired them to kill me and unless i
payed them using Western Union they would do it. Of course I laughed
it off since you can find more info on this scam by googling "Nigerian
Death threat spam" I still reported each conversation to Gmail Abuse,
and pretended to the scammer that i was terrified I dragged the
reply's back and fourth for 2 months so I must of sent in 60-70
reports. Each time I would get a simple auto Respond similar to this

<<Thanks for your report. We apologize for any inconvenience this may
have
<<caused.

<<When we are notified of such issues, we investigate and take
appropriate
<<action if we find that the Gmail Terms of Use have been violated. To
read
<<the Gmail Terms of Use, please visit:
<<http://mail.google.com/gmail/help/terms_of_use.html.

<<We appreciate your concern, and thank you for taking the time to
send us
<<your comments.

After that nothing. The scammer kept sending the threats and only
silence from Gmail. I just tried the account recently and it's still
open and accepting mail actually and that was nearly a year ago. While
most of us would never fall for scams such as these. Like spam they
hope for the 1-3 percent of us that do fall for it. That's were the
West African scammers get their millions from that 1-3 percent us that
end up sending their life savings to these criminals. I seriously
doubt there are some kind of ongoing investigations that demands Gmail
to keep them open. Also I doubt it's just that they are so big and
have so much on their plate they can't get to every report. How about
MSN, YAHOO and other boheemeths. They are all just as big and busy yet
they close the accounts within a few days , every time. They might
miss a report here and their but even then if I send a gentle reminder
they get to it. It wouldn't be so bad if they missed a few reports
here and there , but all of them??

Something needs to happen soon. Either that or we MUGU's ( A Nigerian
term for stupid Westerners) we'll keep propping them up with stolen
money. Of course I'm not saying google is completely to blame here for
West African fraud, but when it comes to fraudsters abusing their
services and GMAIL not enforcing their TOS they ought to take some
blame. Am I that far ought of line?

\

On Nov 2, 8:03 pm, "Alex OBrien" <smsb...@gmail.com> wrote:
> BOTTOM LINE:
>
> If a subscriber of Gmail is receiving "threatening" emails from an
> individual source, i.e. your ex-boss and his wife, this matter should be
> taken very seriously and at the least, the victim (i.p.freely43) should be
> given adequate notice that this threat is being handled properly, thus to
> prevent any future problems from arising.  By problems, I am referring to
> the escalation of these threats or possible violence from occurring.
>
> Gmailers, I didn't pull the above paragraph out of my butt or anywhere else
> for that matter.  I am a member of law enforcement and have been for 18
> years and i.p.freely43 should be taken seriously and know that she is safe.
> It is not only prudent of Google but it is the company's obligation.
>
> Thank you.
>
> Alex
>

> On Sun, Nov 2, 2008 at 10:45 PM, kent towers <kent.tower...@gmail.com>wrote:
>
> >    How do you start a thread and I will Thanks for a response
>

[Julie]

I.P.  I understand that you want Gmail to stop these accounts.  And from what you have said it seems that Gmail could perhaps do more.  But I think that you are exaggerating the problem.

I have checked all of my current spam and none has a Gmail address, not even a faked one.

If a naive new computer user was going to "fall" for all of these Nigerian scams, then they would presumably also have bought heaps of Vixxgra etc too.

Closing the accounts would probably not help much.  If I recall correctly, they normally switch email accounts regularly, and insist that money is sent via Western Union.  If you really want to blame someone for these scams... might I suggest Western Union.  If the money could not be sent anonomously, then the scams would stop overnight!!!

[i.p.freely43]

> I.P. I understand that you want Gmail to stop these accounts. And from
> what you have said it seems that Gmail could perhaps do more. But I think
> that you are exaggerating the problem.

Actually I was underestimating the problem. I did some more research
guessing I'd get more people questioning the real problems here
regaurding 419 Phishing e-mails and I came accorss this quote

Source from the San Diego City beat:

"419 scams defraud Americans alone to the tune of $300 million a year,
and $700 million worldwide. He gets his numbers from the testimony
before a congressional subcommittee of the head of the now-defunct
Joint West African Fraud Task Force. Multiplying $700 million by 20
years, Pascale comes to $14 billion, which he downsizes a bit and
arrives at a “conservative” estimate of $10 billion in worldwide
losses to date. "

419 e-mail is what the phishing e-mail I've been talking about. "419
fraud" after Section 419 of the Nigerian Penal code, the section that
specifically prohibits this type of crime.

> I have checked all of my current spam and none has a Gmail address, not even
> a faked one.

Yeh, so what? You checked a few of your spams against the hundreds i
check daily. I donate much of my time trying to do my opart against
this type of fraud. It is totally different than regular spam. It's
sole purpose is to defraud the reader, and their favorite domains I've
come across are Gmail, Yahoo, Outblaze, AOL, MSN and a few others. In
which all of the above listed domain providers will eagerly deal with
abuse reports within 48 hours of submission. That is except for Gmail.

If you don't beleive me try this experiment. 1. Sign up a free mail
account you don't plan to use for anything important. 2. Search the
words "MUGU, Guestbook, 2008" 3. then choose a guestbook that comes up
in the search engine and write a short response in a couple guestbooks
placing your new e-mail into the message 4. After about a day check
your inbox and junkmail for all the genuine 419 phishing e-mails
you'll get. Many of them from Gmail accounts. 5. Try reporting one to
Gmail and see if it gets dealt with, ever. 6. Report the other 419
letters belonging to different freemail domains and notice how quick
they are shut down.

> If a naive new computer user was going to "fall" for all of these Nigerian
> scams, then they would presumably also have bought heaps of Vixxgra etc too.

Thats totally besides the point. Again your talking about completely
different types of spam. While much spam is fraudulent in nature 100%
of 419 mail is fraudulent and meant to scam you.

> Closing the accounts would probably not help much. If I recall correctly,
> they normally switch email accounts regularly, and insist that money is sent
> via Western Union. If you really want to blame someone for these scams...

> might I suggest Western Union. If the money could not be sent anonymously,

> then the scams would stop overnight!!!

Your final point is sad. Since it wouldn't do much good, just forget
about it. Shouldn't we do all that is possible to make it more
difficult on these fraudsters? Sure Western Union carries a large
amount of blame. I'm not blaming Gmail entirely for the perils of
Nigerian fraud, however unlike other domain providers that seem to be
doing something about the problem. Gmail dosn't. Plus your wrong about
Money sent anonymously would stop the problem. I have over 100 Bank
accounts on file used by people duped into laundering the money for
them. many times completely honest people thinking they are doing a
favor for a new penpal that happens to really be a Nigerian fraudster
in disguise. Or legitimate companies offered a percentage from a
phishing e-mail they received. Not only that but I've had a few
reports of unverified Paypal accounts also sometimes gotten in the
same manner.

It almost seems like, this "let it be".... attitude is from "It
doesn't affect me so who cares" Something has to be done, and ignoring
it just helps it spread like a virus. Just because Gmail is good at
spam filtering your accounts why allow them to such slack with people
using the accounts themselves to send spam.

All I ask is that Gmail start to pay attention to their abuse reports.
i don't see where all the "GMAIL can do know wrong" attitude has come
from. Some of you should do some more research on the subject of 419
fraud before accusing me of exaggerating the problem.

On Nov 3, 5:50 am, Julie <julieja...@gmail.com> wrote:
> I.P.  I understand that you want Gmail to stop these accounts.  And from
> what you have said it seems that Gmail could perhaps do more.  But I think
> that you are exaggerating the problem.
>
> I have checked all of my current spam and none has a Gmail address, not even
> a faked one.
>
> If a naive new computer user was going to "fall" for all of these Nigerian
> scams, then they would presumably also have bought heaps of Vixxgra etc too.
>
> Closing the accounts would probably not help much.  If I recall correctly,
> they normally switch email accounts regularly, and insist that money is sent
> via Western Union.  If you really want to blame someone for these scams...
> might I suggest Western Union.  If the money could not be sent anonomously,
> then the scams would stop overnight!!!
>

[Nick Chirchirillo]

All I ask is that Gmail start to pay attention to their abuse reports.

 
Once again, you are assuming they are not.  Until you get a response from Google saying something like "We are not doing anything about abuse reports we get", or you get a job at Google and see first hand that all abuse reports get thrown out immediately, you can not KNOW that they aren't doing anything.

i don't see where all the "GMAIL can do know wrong" attitude has come
from.

Neither do I.  When did ANYONE say that "GMail can do *no wrong"?
 

Some of you should do some more research on the subject of 419
fraud before accusing me of exaggerating the problem.

You should do some research on what people have actually said previously before lowering your own credibility by putting words in people's mouths.  This is not the first time in this thread that you have completely made up what someone else in the thread had said (including yourself) in order to make your position seem stronger.  No one here EVER claimed that GMail is perfect.  All that was ever said is that THERE IS NO WAY YOU CAN KNOW WITH 100% CERTAINTY THAT GMAIL IS DOING NOTHING ABOUT THIS.  But, somehow that now means in your head that "GMail can do no wrong".

Now here's a crazy idea... why don't you say something about this in the OFFICIAL GMail group?  Complaining to, lying to, and accusing USERS of being paid by Google to say something positive about them will accomplish nothing.

--
-Nick

[Sean Murphy]

    As a lurker on this topic, I can see where it came from. When someone disagreed with you, when they misunderstood what you were saying - you attacked them. You made it personal for anyone who replied, and that radicalized them against you. It is a pretty straightforward process. Attack someone personally for disagreeing with you, and they will respond by disagreeing more strongly every time. And by attacking back, which did happen and which radicalized you even more. Within three exchanges the positions both of you were arguing had moved noticeably away from where each of you started.

-Anarchism is founded on the observation that since few men are wise enough to rule themselves, even fewer are wise enough to rule others.
 - Edward Abbey

[Reid Burroughs]

"Fraudster" rings of friendly terminology to me.......i.p.freely43 use of English grammar put on and too much work with facts and figures.  Who are they working for?  Just asking.

R

--
Reid Burroughs
It's a Great Time

[i.p.freely43]

> Once again, you are assuming they are not. Until you get a response from
> Google saying something like "We are not doing anything about abuse reports
> we get", or you get a job at Google and see first hand that all abuse
> reports get thrown out immediately, you can not KNOW that they aren't doing
> anything.

If in fact Gmail abuse reports are being ignored. Do you really think
I'd get a reply from Gmail that they are doing nothing? What's
probably happening is that people don't seem to make it that much of
an issue, especially by your not caring attitude. That they don't see
a need to handle the abuse reports. Recently there were a group of
Host servers that did the same thing and ignored abuse reports of
dozens of fraudulent websites being used by spammers and fraudsters
and numerous networks. It wasn't until they were called out in several
major media reports that they finally decided to do something. I'm
afraid it will probably be the same with Gmail. Until people start to
make it an issue they will continue to do nothing.

I don't have to get a job with google to figure out my abuse reports
are being ignored. I happen to know how the process works with other
domain providers and if they did happen to be doing something about
them. The accounts would be closed or dealt with in the proper manner.
It's pretty simple. Why would Gmail travel that far out of the norm of
practically ALL of the other domain providers i deal with on a regular
basis?

> You should do some research on what people have actually said previously
> before lowering your own credibility by putting words in people's mouths.
> This is not the first time in this thread that you have completely made up
> what someone else in the thread had said (including yourself) in order to
> make your position seem stronger. No one here EVER claimed that GMail is
> perfect.

I don't see where I could possibly be lowering my credibility by
pointing out facts that can be looked up yourself. I haven't made up a
single thing. Plus I haven't made up a single thing that others have
said. I explained why the mistake in who said what was made, you
obviously don't read it. As for what I said you also didn't read
correctly. .. Everything people say is right out in the open for
everyone to read. It would be stupid to knowingly try and make
something up that everyone can read for themselves. Plus it's not a
very complex argument I'm making. Gmail hasn't dealt with ANY of the
abuse reports I've turned in, EVER. Or maybe according to your
personal attacks on me I'm just lying about that also. I gave you a
way to test it out for yourself.

> All that was ever said is that THERE IS NO WAY YOU CAN KNOW WITH
> 100% CERTAINTY THAT GMAIL IS DOING NOTHING ABOUT THIS.

I have to still disagree. Once again, it's common practice with every
other domain provider to follow up with abuse reports by closing the
offending accounts. Beyond that there is nothing they can do with the
reports except log them in for their books. Since this isn't happening
in ANY case I'm aware of that I have personally dealt with. Nothing is
happening, and yes i do continue to check the accounts for evidence of
closure. Not 1 of them is closed. All of them are still excepting
mail. For example, The fraudulent Mobile phone message board spammers
I've reported are still taking orders for goods they don't have more
than a year after my reports have started. I've sent Gmail dozens of e-
mail headers and message content of Western Union requests and
confirmations of non existent products carried in their stock with
prices for items such as the "Gigobot Iphone' costing only 150$ a
piece" For every other domain provider this is more than eneough to
suspend the accounts pretty quick. Here is a sample of proper abuse
report handing by another domain provider after receiving similar
reports:

Hello,

Thank you for writing to Yahoo! Mail.

In this particular case, we have taken appropriate action against the
Yahoo! account in question that was reported for fraudulent
activities,
as per our Terms of Service (TOS). For further details about the
Yahoo!
TOS, you can visit:

http://docs.yahoo.com/info/terms/

Please know that Yahoo! is unable to disclose the action taken on
another user's account with a third party. We are not able to make
exceptions to this rule.

You may also visit the URL below for useful tools to combat spam:

http://antispam.yahoo.com/tools

Please let me know if you still need assistance so I may assist you
further.

Your patience during this process is greatly appreciated.

Thank you again for contacting Yahoo! Mail.

Regards,

Prince

Yahoo! Customer Care

54748154

For assistance with all Yahoo! services please visit:

http://help.yahoo.com/

--------------------------------------------------------------------------------------------------------

Here's the Outblaze equivalent:

Hello

Thank you for contacting the outblaze.com abuse desk.

The account you reported is now terminated, along with
today's quota of sundry other Nigerian generals, bankers,
engineers, attorneys and relatives of dead dictators.

Outblaze is one of the largest providers of webmail services in
the world. As a responsible ISP, we hate spam, and we do not
allow our network to be abused by spammers.

There is only one thing that we hate more than spammers - 419
(nigerian) scam artists abusing our systems.

Please see http://home.rica.net/alphae/419coal/ for more about
this well known scam.

Our acceptable use policy can be found at
http://www.outblaze.com/antispam/index.html

Thank you for reporting this incident. Please feel free to report
further incidents of abuse originating from our users to us at
ab...@outblaze.com

We encourage you to use http://www.spamcop.net to send out automated
spam complaints, if you face difficulties complaining manually to
each
spam you receive.

Thank You
Outblaze Abuse Desk
------------------------------------------------------------------------------------------------------------------------------

I won't post all of the examples but i get many of these daily since i
volunteer much of my time dealing with these types of reports. However
Gmail has done NOTHING to prove to me that ANY actions negative or
positive are being done to any of the reported accounts. I don't know
why that answer is so difficult to come up with. Again I don't expect
a response like above, however the account's are supposed to be
suspended for violating their TOS guidelines. Yet in Gmails case they
are not, and Yes, I am positive 100% that they are not. So obviously
they are not being dealt with.

> Now here's a crazy idea... why don't you say something about this
in the
> OFFICIAL GMail group? Complaining to, lying to, and accusing USERS of being
> paid by Google to say something positive about them will accomplish nothing.

Accusing me of being a liar just lowers your credibility. It shows you
don't have much of an argument accept against me personally. I admit i
am very passionate about this subject, but I have no need to lie about
anything here. The facts speak for themselves. You obviously just
choose to keep your eyes closed on this subject. Thats up to you, but
unlike you i won't try and tell you were you should post.

> As a lurker on this topic, I can see where it came from. When someone
>disagreed with you, when they misunderstood what you were saying - you
>attacked them. You made it personal for anyone who replied, and that
>radicalized them against you. It is a pretty straightforward process. Attack
>someone personally for disagreeing with you, and they will respond by
>disagreeing more strongly every time. And by attacking back, which did
>happen and which radicalized you even more. Within three exchanges the
>positions both of you were arguing had moved noticeably away from where each
>of you started.

I agree with you, I probably came on a little strong. i didn't mean to
attack others in this group. As you can see i am passionate about this
subject but when personally attacked I find it difficult to keep
quiet. Especially after dealing with the 419 fraud subject as closely
as i have been and my credibility questioned. I just happen to know
how the abuse report process works and can tell when they are being
dealt with and when they are not. It doesn't take a job with google or
any other domain provider to be able to tell.

Abuse reports are simply dealt with by closing the accounts found to
be violating each domains set of TOS guidelines. Nothing more nothing
less. If accounts offending accounts are continuously left open then
there is obviously something wrong with the process. i can't say it
that many different ways.

[kent towers]

     I have never read such an inane bit of drivel in my entire life This stream of thought is pathetic at best

--
     Peace Kent

[Nick Chirchirillo]

I haven't made up a single thing.

"Also if you read my post you'd see I explained e-mails from "verified Gmail accounts" not forged Gmail accounts." (You never said anything of the sort, unless you meant in a seperate thread, in which case, your attack on me about not reading your post was meaningless since I had no way of knowing that you had posted in another thread)

"Your the one acting like the google employee defending google and assuring us they look into each and every abuse report." (He never assured anyone that Google was, or wasn't doing anything.  Actually, HE never said anything related to the sort)

"your simple hero worship of Google" (Never once did I worship Google)

"i don't see where all the "GMAIL can do know wrong" attitude has come from." (No one ever said anything slightly similar to that)

"I haven't made up a single thing" (I just quoted four other statements you've made that were false)

"You obviously just choose to keep your eyes closed on this subject." (Obviously?  So now, not only do you have the vision to see what a company is or isn't doing while having no inside connections, but you can also see into other people's minds?  Wow, you're talented.  Seriously though, just because I am saying you can not rationally say you're 100% sure about something doesn't mean I am ignoring the subject matter)

There you go.  Everything I could find in which you personally attacked someone else by either putting words in their mouths, or simply fabricating what had been said.  You've been active in this thread for four days, so you're averaging over one lie a day.  I'd say that would lower someone's credibility. 

Also, I find it odd that you didn't comment on my suggestion that you bring up your concern to the OFFICIAL GMail group, not a group populated only by users.

--
-Nick

[Julie]

I have to say that Nick is right, IMHO.

We here are only Gmail users.  If you want to get a response from Google/Gmail, then post in the official Gmail help forums.

If you are, as you say passionate about this subject, then listen to others, and please don't invite others to contact these fraudsters, that only exascerbates the problem.

[i.p.freely43]

> There you go. Everything I could find in which you personally attacked
> someone else by either putting words in their mouths, or simply fabricating
> what had been said. You've been active in this thread for four days, so
> you're averaging over one lie a day. I'd say that would lower someone's
> credibility.

It was you that was sure that they look into every gmail abuse
report. Or maybe I took your meaning wrong. Either way to say I'm
lying is quite a stretch. I'm not going through every other point you
try and make because it's getting pointless. I post here because it is
a Gmail users group and i was trying to get people to take notice on
the subject of ignored abuse reports. and know matter how you are so
sure they are dealing with in some manner. I can assure you they
aren't, from experience. If they were the accounts would be suspended.
I have still not found one single instance of a closed account that I
have reported in over a year, and I do check.

THis was your quote, So I did not putt words in your mouth.

> I'm sure that they do look into
> every email/form submit they get,

Plus none of the other quotes you posted of mine could be construed as
lies or fabrications. They were comments I made about your posts and
attitude. When I commented about people being paid by google I did
not mean it to be taken seriously. I meant it seemed that way.. I can
see now it's not google your defending as much as me your attacking
personally. So more power to you. I can see that not many people here
want to approach the subject at hand which you have taken completely
off topic. I'm not saying I'm not at fault also in doing this. Your
comments however in calling me a liar are unfounded. You haven't
proven that to be the fact by posting my comments one bit. I've been
trying to make a point that has been lost in a bunch of nonsense. A
spitting match. Both yours, and my fault of course. While I'm sure
you'd love to keep it going, I'm not. It's getting off topic to the
point of this thread.

My final comment on this will be about what this thread was initially
about. Where to post a report concerning abusive/threatening/phishing
e-mail belonging to (REGISTERED) gmail accounts.

Ab...@gmail.com - When you post your report here. You will get the
normal auto message assuring you to look into the matter.

http://mail.google.com/support/bin/request.py?contact_type=abuse_spoofing
- This is the official gmail form to fill out against spam/phishing
gmail accounts. You will also get an auto message which happens to be
worded a bit differently than the ones from ab...@gmail.com. Other
than that same results.

http://mail.google.com/support/bin/request.py?contact_type=abuse_phishing
- This form is suppose to be specifically for reporting phishing and
Nigerian scam letters. No auto response, Supposedly same results.

Whether you get action from reports to the above sources is debatable.
Obviously not here unfortunately. I can only say in the instances I
have reported accounts they were not dealt with to my satisfaction in
any way. I hope any of you that have need to use them will have a
different experience.

[Ryan Morehart]

Guys, we all just need to calm down here... no need to attack each
other. ipfreely, this group doesn't have anyone reading who is from
Google, so you'll have better luck posting on the official Group
(http://groups.google.com/group/Gmail-Help-Discussion). Everyone else,
I'm nothing sure bad was intended here and anything construed as an
attack was just someone trying to get their point across.

I'm tempted to close the whole thread, but I'm just going to read
everything carefully. Keep it civil or it's not getting through, at
least if I'm the one approving it.