Hi all,
We are starting to look at collaboration services and Zoom is on the list for consideration. I was hoping to get some info on the service:
· How many users are on the service at your institution?
· Who are the primary users?
· What does your support model look like for the service?
· How is Zoom used? (Collaboration, meetings, distance education, job interviews, etc.)
· Any other helpful info.
Thanks in advance!
BC
BC Hatchett, M.A.Ed. | Manager, AV Design & Support and Media Services | Information Technology | Vanderbilt University
bc.ha...@vanderbilt.edu| phone 615.875.9432 |
it.vanderbilt.edu
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Because we are pretty new to Zoom, we only have a couple of users, and our use cases are evolving, so I can’t really speak to those items very well yet.
We are hopeful that our support model will reflect that users become enthusiastically self-sufficient.
(I can hear some laughter in the background as I write this…)
I can say that one of our first users is the admissions department. They put on webinars, and Zoom has a webinar feature. I can’t tell you whether and how much extra this cost.
We also do a little distance learning, both content origination and content reception. These sessions are rarely more than one-offs where we bring in a guest virtually to one particular class or where one of our faculty has a need to be a guest at another venue.
Having experience with Adobe Connect and BlueJeans, as well as with lots of hardware endpoints going back to PictureTel days, I like Zoom the best so far.
One thing Zoom has is the ability to dial out to a SIP or H.323 endpoint. That’s significant, because with BlueJeans you have to convince the other party to point their endpoint at the BlueJeans’ server IP address – something that some of our far end folks do not want to do.
Hope this helps.
Greg Wadlinger
Digital Education/Instructional Technology
Tuck School of Business at Dartmouth
Hanover, NH 03755
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My group has an account to allow for the ease of bridging H.323 to desktop conferencing, while some groups on campus have deployed it on a larger basis for distance education and collaboration with other universities. One of the things I really like is the affordability for smaller groups to use and to ramp up a service on the fly (like the H.323 Room Connector) when they need it and only pay the additional charge for 1 month. It makes for a flexible service which is easy for people to use.
Our largest distance program has switched over from using the free on-campus Webex specifically for the better quality and flexibility of the service, as Webex can downspeed to the lowest connection (which can be an issue when someone connects their cellphone and you’re originating 1080p from the classroom.)
Elaine
Elaine Mello, CTS
Technical Services Manager
ODL Engineering
MIT Office of Digital Learning
Massachusetts Institute of Technology
77 Massachusetts Avenue - Rm NE49-2000
Cambridge, MA 02139
From: av...@googlegroups.com [mailto:av...@googlegroups.com]
On Behalf Of Hatchett, BC
Sent: Friday, September 1, 2017 11:55 AM
To: av...@googlegroups.com
Subject: [av-1] Zoom videoconferencing
Hi all,
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So far...Zoom has been the web collaboration tool we have been waiting for ;>) -- H.323, phone, smart phone, mac/PC/Linux, all in one call... In fact-- Zoom just raised the limit to 200 remote sites in one call! If you are an Internet2 site- you should look for reduced pricing through your rep.
Hope this helps-
Thanks
Mark
Hey Mark,
Those 2,500 accounts, are those by request only or do all of your faculty users in Active Directory have access to Zoom by default? Are you integrating it into your LMS, we’ve explored the possibility of adding it to Zoom – if at such point we’re authorized to pursue it.
Thanks!
Vaughn Booker, CTS
ITS Classroom Hotline
UNC Chapel Hill
962-9734
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Hey Mark,
Dare I ask ballpark, how much per year? Back to the 2500 users, does that mean you have 2500 scheduling licenses? I’m assuming you have more than 2500 faculty, staff and students – so are those 2500 licenses based on concurrence or did they just hit you with the flat site license fee?
Feel free to message me off list at vbo...@email.unc.edu
That is a nice site setup though!
Thanks!
VB
From: av...@googlegroups.com [mailto:av...@googlegroups.com]
On Behalf Of Mark Leonard, DL Studios, UNH
Sent: Tuesday, September 19, 2017 7:22 AM
To: The AV-1 Forum <av...@googlegroups.com>
Subject: [av-1] Re: Zoom videoconferencing