Can't open website

[Sherry]

I've tried to open/download yWriter in both Chrome and Firefox (my preferred), using Windows 11 on desktop. Each time I get the notice "This site can't be reached" and "Spacejock.com took too long to respond." I've checked firewall and cleared cache. Is yWriter still working? Any ideas on what I can do?

[Andrew Applegarth]

The site loads fine for me.

- Andrew

[Eliora Yona]

If you have a VPN, try disconnecting it and loading the website, then turning VPN back on again. If that doesn't work, restart the PC. I hope these were helpful!

[Sherry]

Thank you. I looked into that before posting but will try again.

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[Garry]

me too

[Simon Haynes]

Always check here: https://www.isitdownrightnow.com/spacejock.com.html

If that says it's okay, then it's your ISP or DNS service.

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Visit Spacejock Software, the home of yWriter, FCharts and more

Visit spacejock.com.au for my articles on writing and publishing novels.

[Laércio Marques]

I'm from Brazil, and the site is also inaccessible from here.

Since multiple users are reporting this, it might be worth checking a few things:
– Firewall or WAF rules (e.g., country/IP range blocking)
– CDN edge nodes or regional availability
– DNS resolution from different locations

You could also try testing access using a VPN from different countries or checking server logs for denied requests.

Please let me know if you want me to run specific tests from here.

Best regards,

Laércio Nunes

To view this discussion visit https://groups.google.com/d/msgid/ywriter/CAN0R%3DkTU3hZW9_MKiLz5FxLLZqfHmkTZdreMKZQoBm28r0-MbQ%40mail.gmail.com.

[Simon Haynes]

make sure you're using https: and not http:

To view this discussion visit https://groups.google.com/d/msgid/ywriter/CAFoCZCPmY_18mzQ44w%3Dg-nrwq46uDowyf%3DjNJ_ZQHWZ%3DiwLuiQ%40mail.gmail.com.

[Sherry]

Thanks to those who responded with advice. As I wrote originally, I tried different browsers. I didn't have a VPN or firewall problem.

What I did was try again a day or two later with all my settings the same as they were and the site was operational. It's really, really helpful to have the link for checking whether the site is up.

Sherry

[Garry Shilson-Josling]

I haven't been able to access https://groups.google.com/g/ywriter for days.

I can't access it through my home internet, or my iPhone through my phone network.

I don't have a VPN and haven't changed my settings.

Sigh.

Garry Shilson-Josling
Blue Mountains, Australia

0437 436 463

Virus-free.www.avg.com

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[Simon Haynes]

Unfortunately that site was deleted a couple of years ago in a google drive mixup.

There's still a getting started PDF included with yWriter though.

To view this discussion visit https://groups.google.com/d/msgid/ywriter/CAPb14-ew3TqfmVqK-yz-J0VQ5%3DxeFCWhYJfpnEhLOYG8zKoFSA%40mail.gmail.com.

[Garry Shilson-Josling]

OK, thanks, found it in the yWriter7 subdirectory in the program files directory, but it's called yWriter5Guidepdf, and its a 2008 version. Am I missing something?

Garry Shilson-Josling
Blue Mountains, Australia

0437 436 463

Virus-free.www.avg.com

To view this discussion visit https://groups.google.com/d/msgid/ywriter/CAN0R%3DkT4ZtP6NBC4h%3DHMabL7uq_dor0M4QCnmX-0rB%3DyC3gX9g%40mail.gmail.com.

[Simon Haynes]

No, that's the most recent, but the program hasn't changed all that much (apart from any new features)

To view this discussion visit https://groups.google.com/d/msgid/ywriter/CAPb14-c9eFnaZ56Jp%3DWrrLagDxqFgzN%2B9V%2BXhEf1aEqdNr4Ouw%40mail.gmail.com.

[Garry Shilson-Josling]

Thanks Simon.

Garry Shilson-Josling
Blue Mountains, Australia

0437 436 463

To view this discussion visit https://groups.google.com/d/msgid/ywriter/CAN0R%3DkTMthz%2BD8V0%3D_tCV%3D5-KY7h-o2gtv2H8uFtn%3D5C2z37KA%40mail.gmail.com.