I have the facebook integration already embedded, but the user profile is not showing even after a user logs in with his facebook.

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ry...@appsverse.com

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Sep 15, 2015, 6:14:12 PM9/15/15
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I have the facebook integration already embedded, but the user profile is not showing even after a user logs in with his facebook. 

Sumitra Narayanan

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Sep 15, 2015, 6:46:16 PM9/15/15
to Ryan Ong, WizRocket support

Hi Ryan,

Check the "Setting profile values via Facebook Login" here: http://support.wizrocket.com/websitehtml-integration/#setting-user-profile-details. This should help with your Facebook integration issue.

Thanks,
Support


On Tue, Sep 15, 2015 at 3:14 PM, <ry...@appsverse.com> wrote:
I have the facebook integration already embedded, but the user profile is not showing even after a user logs in with his facebook. 

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ry...@appsverse.com

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Sep 15, 2015, 7:59:51 PM9/15/15
to WizRocket support, ry...@appsverse.com
Hi,

I checked the page already and had already followed the instructions and embedded the code. However, it's still not working. Any way you can help to troubleshoot?

Sumitra Narayanan

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Sep 15, 2015, 8:18:50 PM9/15/15
to Ryan Ong, WizRocket support
Hi Ryan,

Open the debug console on your browser, then log in via Facebook and see what the console is displaying.

Enter this into your console: 

FB.api('/me', function(userData) {
   console.debug({"Facebook": userData});
});

and you should get more information; possibly, some errors.

If you have any further questions, we would be glad to discuss this in detail over a phone call tomorrow at 10am PST. 

Thanks,
Support


For more options, visit https://groups.google.com/d/optout.



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Ryan Ong

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Sep 15, 2015, 8:27:27 PM9/15/15
to Sumitra Narayanan, WizRocket support
Hi Sumitra,

Thank you.

That would be very helpful. What number should I call?

Ryan

Sumitra Narayanan

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Sep 15, 2015, 8:30:21 PM9/15/15
to Ryan Ong, WizRocket support
Hi Ryan,

Just come to the join.me link I sent to your inbox.

Thanks,
Support
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