PIR Kumosensor Keeps Going Out of Range

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Jack Costa

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Apr 7, 2015, 1:53:01 PM4/7/15
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I have 3 PIR sensors positioned almost the same distance away (less than 30 ft)  from my tag manager. One of the three keeps going out of range and requires a battery pull to straighten back out, while the others never have issues. All three show 4 bars of signal strength.

Any suggestions? Could it be I have a bad PIR sensor? The once in question is less than  a year old.

Thanks


Zhiheng Cao

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Apr 7, 2015, 4:09:33 PM4/7/15
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Please return it for replacement. I see you have several orders which order is this PIR sensor from?

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Jack Costa

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Apr 8, 2015, 10:01:11 PM4/8/15
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The PIR sensor was on order # 4799. Please let me know how I should return it. Will there be an RMA number, shipping label, etc?

Thanks


On Tuesday, April 7, 2015 at 4:09:33 PM UTC-4, mytaglist.com support wrote:
Please return it for replacement. I see you have several orders which order is this PIR sensor from?
On Tue, Apr 7, 2015 at 10:53 AM, Jack Costa <jack....@charter.net> wrote:
I have 3 PIR sensors positioned almost the same distance away (less than 30 ft)  from my tag manager. One of the three keeps going out of range and requires a battery pull to straighten back out, while the others never have issues. All three show 4 bars of signal strength.

Any suggestions? Could it be I have a bad PIR sensor? The once in question is less than  a year old.

Thanks


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Zhiheng Cao

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Apr 9, 2015, 2:13:05 PM4/9/15
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OK return label emailed to jack....@charter.net

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