Identification not working

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Rudi Kraševec

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Nov 17, 2025, 9:39:45 AM (12 days ago) Nov 17
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Hi,

when I try to add identification to sequence it is very slow with saving the classification - either blank or not. Or even doesn't save classification at all.

It used to work very nice, but it has slowed down last week. Is that a general issue?

Kind regards,
Rudi

John Nettles

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Nov 20, 2025, 1:54:48 PM (9 days ago) Nov 20
to Wildlife Insights
I am noticing the same issue. There are moments where it works but most of the time it just keeps spinning.

Wildlife Insights Support

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Nov 20, 2025, 4:43:44 PM (9 days ago) Nov 20
to Wildlife Insights
Hi! Thanks all for reporting this. Our team is currently investigating the intermittent slowness with image cataloguing and will provide an update as soon as possible.

Thanks for your understanding!

Wildlife Insights Team
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Our office hours are Mon-Fri 9:00-16:00 ET 


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