Dave S, hello and thank you for attention!
You are right my user (my colleague) load file with name in web2py format and don't tell me about it (:
But I have error in any way becouse there is users which can't load file with web2py format and I don't know how they are doing that.
I have examples filenames of that users from errors:
doc_images.file.b293994694c6d81d.32303230303631375f31393231343920d09fd0b0d181d0bfd0bed180d18220d09fd0bed0b4d0bed181d0b8d0bdd0bdd0b8d0bad0bed0b2d0b020d09bd0b5d0bdd0b020d181d182d18020d0be20d0b7d0b0d0b3d180d0b0d0bdd0bfd0b0d181d0bfd0bed180d182d0b52e6a7067.jpg
doc_images.file.aefe38bc2064002c.d0a3d0b4d0bed181d182d0bed0b2d0b5d180d0b5d0bdd0b8d0b520d0ba20d0b7d0bed0bbd0bed182d0bed0b920d0bcd0b5d0b4d0b0d0bbd0b820d09fd0bed0b4d0bed181d0b8d0bdd0bdd0b8d0bad0bed0b2d0b020d09bd0b5d0bdd0b02e706466.pdf
That filenames looks like previous, but I don't sure.
There is file with name (doc_images.file.80bde2fc22f5afc8.31353932333930313839373638363033373433343035313436333933353834312e6a7067) in upload folder.
That file with name (doc_images.file.b520635e438be8d7.646f635f696d616765732e66696c652e383062646532666332326635616663382e3331333533393332333333393330333133383339333733363338333633303333333733343333333433303335333133343336333333393333333533383334333132653661373036372e6a7067.jpg) are absent.
Current situation 137 users with success and 5 users can't load files (For that 5 users > 100 tikets was created on server with one type of error: No such file or directory)