Reload failed Exit Code -6

Daryl W

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Dec 29, 2021, 9:46:29 AM12/29/21

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This just started happenig and I am not sure what to do about it. A "Restart" also throws errors.

Exit code - 6

Exception - Cannot restart/reload daemons, exit code 6, stdout * wsgsbd.service - Web Safety Google Safe Browsing Daemon Loaded: loaded (/etc/systemd/system/wsgsbd.service; enabled; vendor preset: enabled) Active: active (running) since Wed 2021-12-29 09:40:42 EST; 1min 17s ago Process: 985142 ExecReload=/bin/kill -HUP $MAINPID (code=exited, status=0/SUCCESS) Main PID: 984980 (wsgsbd) Tasks: 9 (limit: 19207) Memory: 5.0M CGroup: /system.slice/wsgsbd.service `-984980 /opt/websafety/bin/wsgsbd Dec 29 09:40:42 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:42 New application object is constructed successfully. Dec 29 09:40:57 P4WProxy systemd[1]: Reloading Web Safety Google Safe Browsing Daemon. Dec 29 09:40:57 P4WProxy systemd[1]: Reloaded Web Safety Google Safe Browsing Daemon. Dec 29 09:40:57 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:57 Got signal to reload configuration, reloading the application... Dec 29 09:40:57 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:57 Reloading application object configuration... Dec 29 09:40:57 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:57 Config object is &{APIKey: DaemonPort:18890 Verbose:false CheckMalware:true CheckSocial:true CheckUnwantedSoft:false CacheClean:60} Dec 29 09:40:57 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:57 New configuration was read successfully, proceeding to reload... Dec 29 09:40:57 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:57 Safe Browser reloading is not supported. Please do full restart. Dec 29 09:40:57 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:57 Application object successfully reloaded configuration. Dec 29 09:40:57 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:57 Configuration reload signal handled successfully. reloading Web Safety Google Safe Browsing daemon... * wsytgd.service - Web Safety YouTube Guard Daemon Loaded: loaded (/etc/systemd/system/wsytgd.service; enabled; vendor preset: enabled) Active: active (running) since Wed 2021-12-29 09:40:42 EST; 1min 16s ago Process: 985145 ExecReload=/bin/kill -HUP $MAINPID (code=exited, status=0/SUCCESS) Main PID: 984993 (wsytgd) Tasks: 9 (limit: 19207) Memory: 3.1M CGroup: /system.slice/wsytgd.service `-984993 /opt/websafety/bin/wsytgd

Rafael Akchurin

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Dec 29, 2021, 9:52:27 AM12/29/21

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The dashboard is showing any services as errored?

Best regards,

Rafael

On 29 Dec 2021, at 17:46, Daryl W <drcbw...@gmail.com> wrote:

This just started happenig and I am not sure what to do about it. A "Restart" also throws errors.

Exit code - 6
Exception - Cannot restart/reload daemons, exit code 6, stdout * wsgsbd.service - Web Safety Google Safe Browsing Daemon Loaded: loaded (/etc/systemd/system/wsgsbd.service; enabled; vendor preset: enabled) Active: active (running) since Wed 2021-12-29 09:40:42 EST; 1min 17s ago Process: 985142 ExecReload=/bin/kill -HUP $MAINPID (code=exited, status=0/SUCCESS) Main PID: 984980 (wsgsbd) Tasks: 9 (limit: 19207) Memory: 5.0M CGroup: /system.slice/wsgsbd.service `-984980 /opt/websafety/bin/wsgsbd Dec 29 09:40:42 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:42 New application object is constructed successfully. Dec 29 09:40:57 P4WProxy systemd[1]: Reloading Web Safety Google Safe Browsing Daemon. Dec 29 09:40:57 P4WProxy systemd[1]: Reloaded Web Safety Google Safe Browsing Daemon. Dec 29 09:40:57 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:57 Got signal to reload configuration, reloading the application... Dec 29 09:40:57 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:57 Reloading application object configuration... Dec 29 09:40:57 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:57 Config object is &{APIKey: DaemonPort:18890 Verbose:false CheckMalware:true CheckSocial:true CheckUnwantedSoft:false CacheClean:60} Dec 29 09:40:57 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:57 New configuration was read successfully, proceeding to reload... Dec 29 09:40:57 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:57 Safe Browser reloading is not supported. Please do full restart. Dec 29 09:40:57 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:57 Application object successfully reloaded configuration. Dec 29 09:40:57 P4WProxy wsgsbd[984980]: 2021/12/29 09:40:57 Configuration reload signal handled successfully. reloading Web Safety Google Safe Browsing daemon... * wsytgd.service - Web Safety YouTube Guard Daemon Loaded: loaded (/etc/systemd/system/wsytgd.service; enabled; vendor preset: enabled) Active: active (running) since Wed 2021-12-29 09:40:42 EST; 1min 16s ago Process: 985145 ExecReload=/bin/kill -HUP $MAINPID (code=exited, status=0/SUCCESS) Main PID: 984993 (wsytgd) Tasks: 9 (limit: 19207) Memory: 3.1M CGroup: /system.slice/wsytgd.service `-984993 /opt/websafety/bin/wsytgd

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Daryl W

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Dec 29, 2021, 10:16:58 AM12/29/21

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Thanks for the quick reply. As far as I can tell everything looks fine on the dashboard.

Dashboard.png

Rafael Akchurin

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Dec 29, 2021, 1:04:21 PM12/29/21

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The /opt/websafety/bin/reload.sh returns 6 when it fails to reload squid and then it also fails to restart it.

Please look at the UI/Squid/General/Verification tab – in the output there might be a notion of error of some kind – like “bungled acl” or some other.

If it is indeed so – we will try to understand what exactly fails upon restart.

Best regards,

Raf

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Daryl W

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Dec 29, 2021, 1:08:17 PM12/29/21

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Hmmm... Maybe this?

WARNING: Cannot write log file: /var/log/squid/cache.log /var/log/squid/cache.log: Permission denied messages will be sent to 'stderr'.

Rafael Akchurin

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Dec 29, 2021, 1:09:17 PM12/29/21

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No this is expected when doing the verification of the config ☹

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Daryl W

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Dec 29, 2021, 1:33:01 PM12/29/21

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How about this?

2021/12/29 13:28:00| Processing: sslproxy_foreign_intermediate_certs /opt/websafety/etc/squid/foreign_intermediate_certs.pem 2021/12/29 13:28:00| Processing: acl ssl_error_domains dstdomain "/opt/websafety/etc/squid/ssl/error/domains.conf" 2021/12/29 13:28:00| Warning: empty ACL: acl ssl_error_domains dstdomain "/opt/websafety/etc/squid/ssl/error/domains.conf" 2021/12/29 13:28:00| Processing: acl ssl_error_ips dst "/opt/websafety/etc/squid/ssl/error/ips.conf" 2021/12/29 13:28:00| Warning: empty ACL: acl ssl_error_ips dst "/opt/websafety/etc/squid/ssl/error/ips.conf" 2021/12/29 13:28:00| Processing: acl ssl_error_ips dst "/opt/websafety/etc/squid/ssl/error/subnets.conf" 2021/12/29 13:28:00| Processing: sslproxy_cert_error allow ssl_error_domains 2021/12/29 13:28:00| Processing: sslproxy_cert_error allow ssl_error_ips

Rafael Akchurin

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Dec 29, 2021, 1:40:44 PM12/29/21

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Sorry this is not the needed too.

If you do not mind you can send the whole output to me at sup...@diladele.com to take a look

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