log in issues

[Aravind Chandrasekaran]

I am not able to log in to VCell. When I try to log in, I get an "Initializing" message on the window, but it just stays that way, and nothing changes.

[Aravind Chandrasekaran]

Attaching error message.

[Les Loew]

Hi Aravind,

I’ve confirmed this. I hope it can be fixed soon, but may have to wait till tomorrow.

Best,

Les

 

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[Schaff,Jim]

Hi Les,

VCell Release is back up, will dig through the logs to see what happened.

Jim.

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From: vcell-...@googlegroups.com <vcell-...@googlegroups.com> on behalf of Les Loew <les...@gmail.com>
Sent: Sunday, November 5, 2023 4:08 PM
To: vcell-...@googlegroups.com <vcell-...@googlegroups.com>
Subject: Re: [VCell] Re: log in issues

 

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[James Schaff]

Hi Avarind,

Sorry for the inconvenience, VCell is back up after restarting one of our services.  We are investigating the cause to help prevent future occurrences.

Best regards,

Jim Schaff.

On Sun, Nov 5, 2023 at 1:30 PM 'Aravind Chandrasekaran' via VCell Open Discussion Forum <vcell-...@googlegroups.com> wrote:

I am not able to log in to VCell. When I try to log in, I get an "Initializing" message on the window, but it just stays that way, and nothing changes.

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