I received this Error notification from a friend on one of the other STATE sites where I also have some counties. She began getting the following error when trying to do a Freefind search on her county sites: Error said: Site link not configured properlyUser id is missing from search requestThis error occurred across all browsers, but not all devices (It wasn't received on her laptop, for example).Eventually she discovered that this is a known/documented error in Freefind's database, and Freefind's solution is to update to their new/current Freefind code. According to Freefind:
OLD Freefind code may have the following:
1) <input type="hidden" name="si"
OR
2) <input type="hidden" name="sid"
Instead, the CURRENT Freefind code should be:
<input type="hidden" name="id"
When I updated my existing Freefind code to specify name="id" (instead of "si" or "sid") the error I'd been experiencing disappeared. Everything worked fine again.
SO . . . if your Freefind code has not been updated for many years, I would strongly recommend checking it closely to see if it specifies name="si" or name="sid". And if it does, then per Freefind, you need to update the code to specify name="id" instead.
ALSO, You may be able to do a Freefind search on your own site, and everything seems to be working fine. HOWEVER, if your site has the above older Freefind code, then there is some subset of users/visitors that it will NOT work for unless YOU update the code.
I highly recommend that each CC that uses the FREE FIND search engine -- please check the search code & make the necessary code change.
We want our researchers to have full use of the Search Engine posted on your county website.
Thank you for your attention to this matter.