Tryton Server Password Access denied! Needed for backup Tryton 3.8

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Muhammad Abdulalim

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May 3, 2017, 6:30:07 AM5/3/17
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Hello,

I'm having an issue backing up my database that is Tryton 3.8 GNU Health. The IT operator of the database seems to have forgotten the password. The default password "admin" is not working. I would truly appreciate help on the way to view the password, reset it or another way to backup my database or  if there is a possibility it's a different issue.
Much needed since the last back up was conducted four month ago on the previous server. 
Appreciate your time and help. 

Dominique Chabord

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May 3, 2017, 7:57:46 AM5/3/17
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hi,

1) you can backup directly from postgresql
2) the super-user password for database management is in the server
configuration file.
3) if your server is not managed at all, you shouldn't poor any new data in it.
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Dominique Chabord

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May 3, 2017, 7:58:52 AM5/3/17
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sorry, I top-posted by mistake.

Muhammad Abdulalim

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May 3, 2017, 8:55:08 AM5/3/17
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Hello Mr. Chabord,

Thank you. I have a couple of questions. Is the super-user password the same as Tryton Server Password that is requested in the Tryton Client 3.8 backup database? Can I easily back the database up into dump file from the client after viewing the server?
configuration file?
Is there any documentation link for postgresql backup?  
Unfortunately it's a risky situation for a big database. 

Dominique Chabord

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May 3, 2017, 9:05:49 AM5/3/17
to Muhammad Abdulalim, tryton
2017-05-03 14:43 GMT+02:00 Muhammad Abdulalim <maahm...@gmail.com>:
> Hello Mr. Chabord,
>
> Thank you. I have a couple of questions. Is the super-user password the same
> as Tryton Server Password that is requested in the Tryton Client 3.8 backup
> database?

yes

Can I easily back the database up into dump file from the client
> after viewing the server?
> configuration file?

You may have to reset a new password because it should be crypted and
restart Tryton server

> Is there any documentation link for postgresql backup?

man pg_dump

> Unfortunately it's a risky situation for a big database.

you should automate nightly backups on the server.
>
>

Muhammad Abdulalim

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May 3, 2017, 10:25:07 AM5/3/17
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Thank you very much
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