ITicketChangeListener usecase

[Markus Rosjat]

Hi Ryan,

i know i could browse through the code and tryto find a proper example but since you know the code base you might be able to point me to something much quicker.

What i wanna do is react one a action like creation of a ticket and fire of some infos in a payload in a  request to a rest api. So i would a simple pointer on how to hook into the  workflow after the ticket is created.

My idea os to send notifications to a teams channel when someone created a ticket, maybe later build something to accept it form there but for now simply get the ticket infos into teams 

cheers

MArkus 

[Roger Oberholtzer]

This sounds interesting. Sending messages to a Teams group would
perhaps wake up some of our users..

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Roger Oberholtzer

[Markus Rosjat]

Well the hard part is do provide  user interface in track to configure what to send. The actual delivery f the payload Idaho brainer after you configure the connector in teams. Posting a message in python with requests and a neon payload is a 3 liner 

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[Markus Rosjat]

Sorry for the autocorrect stuff in my previous message! 

Markus Rosjat <markus...@gmail.com> schrieb am Mi., 13. Okt. 2021, 12:10:

Well the hard part is do provide  user interface in track to configure what to send. The actual delivery f the payload

The delivery of the payload is a no brainer

 Idaho brainer after you configure the connector in teams. Posting a message in python with requests and a neon payload is a 3 liner 

Posting a json payload with requests is a 3 liner

[RjOllos]

There are pages documenting ITicketManipulator and ITicketChangeListener:

https://trac.edgewall.org/wiki/TracDev/PluginDevelopment/ExtensionPoints/trac.ticket.api.ITicketManipulator

https://trac.edgewall.org/wiki/TracDev/PluginDevelopment/ExtensionPoints/trac.ticket.api.ITicketChangeListener

The former is sometimes used when you need access to the request object, otherwise the latter is probably more straightforward for your use case.

Ryan 

[Markus Rosjat]

Hi Ryan,

yeah the 2nd link seems to be the stuff that could help. 

Thanks

MArkus

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[Markus Rosjat]

so here would be a very basic  proof of concept for code that sends a notification to a teams channel.

https://gist.github.com/rosjat/e63dac514858c98f5ce22ee24c928f24

as i said very basic, not really planned but as a  proof of concept more then enough i guess. There is no way to customize things since it just shows the idea

cheers

Markus

[Markus Rosjat]

Hi there,

I just started to play around a little more and got some basics started here https://github.com/rosjat/TracTicketMSTeamsDispatcherPlugin

this is just to get me going with stuff and might never evolve to something useful but at least there is a repo and if someone is intersted in input or cooperation there is a place to start.

Cheers

Markus