• Does Trac support SAML-based SSO logins (e.g. Shibboleth or CAS)?
• Are there any limits on the number of users?
• Does the software have the following functionality:
• - rich text editor
• - contacts/CRM feature for communicating with clients
• - Checklists within tasks
• - Import from Redmine
Thanks!
I'm investigating alternative to the Redmine content management software and Trac is one of the systems under consideration.
I have the following questions about Trac:• Does Trac support SAML-based SSO logins (e.g. Shibboleth or CAS)?
• Are there any limits on the number of users?
• Does the software have the following functionality:
• - rich text editor
• - contacts/CRM feature for communicating with clients
• - Checklists within tasks
• - Import from Redmine
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• Does Trac support SAML-based
SSO logins (e.g. Shibboleth or CAS)?
You would need to install a plugin for that: https://trac-hacks.org/tags/sso?wiki=on
• Are there any limits on the number of users?
Strictly speaking not. The amount of users is limited by your firmware and/or database. SQLite works fine in most instances, but to reduce the possibility of lock contention with quite sizeable teams you would need either MySQL, MariaDB or PostgreSQL as your backend, all of which are supported out of the box.
• Does the software have the following functionality:
• - rich text editor
We get along fine with the features offered through a standard installation. For more feature rich user interfaces would need to install a plugin: https://trac-hacks.org/tags/WYSIWYG?wiki=on
• - contacts/CRM feature for communicating with clients
This is not a strong point of Trac. An older plugin was developed to interface with a well-known sales system: https://trac-hacks.org/wiki/TicketToSalesforcePlugin, but may not have been designed with your required feature set in mind.
There are also plugins to deal with emails (eg https://trac-hacks.org/wiki/MailToTracPlugin), but this is mainly targeted towards team members as opposed to client communication.
• - Checklists within tasks
This is purposefully not a feature, as Trac is designed to impose as few rules as possible about how teams want to operate. It would have to be developed. My personal experience is that existing features offered through a standard install of Trac are likely to supersede your original way of working.
• - Import from Redmine
There is no plugin to support this, but it can be done through an intermediate step involving CSV files: https://trac-hacks.org/tags/import?wiki=on
Ticket imports from foreign systems have an inherent risk of not supporting all fields, but RedMine happens to be a clone of Trac.