Email Subject Issue

[Venu Pillai]

When Ticket is created , email notifications in email show "Subject Line  "Re: $prefix #$ticket.id: $summary"

Pip List
a                                1.0
AllAttachmentsMacro              0.2
Babel                            2.9.1
docutils                         0.18.1
et-xmlfile                       1.0.1
ExcelDownloadPlugin              0.12.0.6
GDAL                             1.11.4
Genshi                           0.7.7
html5lib                         1.1
idna                             2.10
Jinja2                           2.11.3
LDAPAuthNZPlugin                 1.0
lml                              0.1.0
lxml                             3.2.1
MarkupSafe                       1.1.1
MultipleWorkflowPlugin           1.5.3
Trac                             1.4.3
trac-WorkflowNotificationPlugin  0.6
TracAccountManager               0.6.dev0
TracAdvancedTicketWorkflow       1.2.1
TracAutocompleteUsersPlugin      0.4.7
TracGraphviz                     1.4.0.3
TracHtmlNotificationPlugin       0.12.0.3
TracLDAPAuth                     1.2.1
TracSensitiveTickets             1.2.4
TracTags                         0.10
TracWikiExtras                   1.3.2.dev0
TracWikinfo                      0.2
TracXMLRPC                       1.1.9.dev0
urlgrabber                       3.10
urllib3                          1.26.16
webencodings                     0.5.1
Werkzeug                         1.0.1
wheel                            0.37.1

TRAC.INI

Below is the trac.ini configuration
acct_mgr.admin.accountmanageradminpanel = enabled
acct_mgr.api.accountmanager = enabled
acct_mgr.db.sessionstore = enabled
acct_mgr.guard.accountguard = enabled
acct_mgr.htfile.htdigeststore = enabled
acct_mgr.htfile.htpasswdstore = enabled
acct_mgr.http.httpauthstore = enabled
acct_mgr.macros.accountmanagerwikimacros = enabled
acct_mgr.notification.accountchangelistener = enabled
acct_mgr.notification.accountchangenotificationadminpanel = enabled
acct_mgr.pwhash.htdigesthashmethod = enabled
acct_mgr.pwhash.htpasswdhashmethod = enabled
acct_mgr.register.basiccheck = enabled
acct_mgr.register.bottrapcheck = enabled
acct_mgr.register.emailcheck = disabled
acct_mgr.register.emailverificationmodule = disabled
acct_mgr.register.regexpcheck = enabled
acct_mgr.register.registrationmodule = enabled
acct_mgr.register.usernamepermcheck = enabled
acct_mgr.svnserve.svnservepasswordstore = enabled
acct_mgr.web_ui.accountmodule = enabled
acct_mgr.web_ui.loginmodule = enabled
acct_mgr.web_ui.resetpwstore = enabled
advancedworkflow.controller.ticketworkflowopownercomponent = enabled
advancedworkflow.controller.ticketworkflowopownerfield = enabled
advancedworkflow.controller.ticketworkflowopownerprevious = enabled
advancedworkflow.controller.ticketworkflowopownerreporter = enabled
advancedworkflow.controller.ticketworkflowopresetmilestone = enabled
advancedworkflow.controller.ticketworkflowoprunexternal = enabled
advancedworkflow.controller.ticketworkflowopstatusprevious = enabled
advancedworkflow.controller.ticketworkflowoptriage = enabled
advancedworkflow.controller.ticketworkflowopxref = enabled
customfieldadmin.admin.customfieldadminpage = enabled
customfieldadmin.api.customfields = enabled
dynfields.* = enabled
groupticketfields.ticket.groupticketfields = enabled
importexportxls.admin_ui.importexportadminpanel = disabled
includemacro.* = enabled
inieditorpanel.default_manager.inieditorbasicsecuritymanager = enabled
inieditorpanel.default_manager.inieditoremptysecuritymanager = enabled
inieditorpanel.web_ui.traciniadminpanel = enabled
ldapauth.* = enabled
multiselectfield.filter.multiselectfieldmodule = enabled
permredirect.* = enabled
simpleticket.* = enabled
stractistics.* = enabled
talm_importer.importer.importmodule = enabled
ticketvalidator.admin.ticketvalidatoradminpanelprovider = enabled
ticketvalidator.core.requiredfieldvalidator = enabled
trac.ticket.notification.ticketattachmentnotifier = disabled
trac.web.auth.loginmodule = disabled
tracext.dirauth.api.userextensiblepermissionstore = disabled
tracext.dirauth.auth.dirauthstore = disabled
tracext.dirauth.db.directoryauthpluginsetup = disabled
tracticketfieldslayout.* = enabled
tracworkflowadmin.* = enabled
workflow_notification.* = enabled
workfloweditor.* = enabled
trachtmlnotification.* = enabled

[RjOllos]

The ticket_subject_template should have been converted to Jinja2 syntax in the upgrade,  but it appears that's not the case. See:

https://trac.edgewall.org/wiki/TracNotification#Customizingtheemailsubject

This is the upgrade step that seems to have not succeeded:

https://trac.edgewall.org/browser/branches/1.4-stable/trac/upgrades/db45.py

[Venu Pillai]

Thanks , It worked by following up the "https://trac.edgewall.org/wiki/TracNotification#Customizingtheemailsubject"

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[Venu Pillai]

one more issue .

Before login page its shows ACTIVE tickets and i can open and view the tickets but cannot update or modify , please help

SQL reports and saved custom queries

{1} Active Tickets

{2} Active Tickets by Version

{3} Active Tickets by Milestone

{4} Accepted, Active Tickets by Owner

{5} Accepted, Active Tickets by Owner (Full Description)

{6} All Tickets By Milestone (Including closed)

[RjOllos]

On Tuesday, September 5, 2023 at 11:09:08 PM UTC-4 vpill...@gmail.com wrote:

one more issue .

Before login page its shows ACTIVE tickets and i can open and view the tickets but cannot update or modify , please help
SQL reports and saved custom queries

{1} Active Tickets

{2} Active Tickets by Version

{3} Active Tickets by Milestone

{4} Accepted, Active Tickets by Owner

{5} Accepted, Active Tickets by Owner (Full Description)

{6} All Tickets By Milestone (Including closed)

Are you saying that without authenticating you can view tickets but you cannot update or modify the tickets?

Do you wish for an unauthenticated user to modify tickets? You may just need to grant the appropriate permissions.

https://trac.edgewall.org/wiki/TracPermissions#TicketSystem

Non-authenticated users accessing the system are assigned the name anonymous. Assign permissions to the anonymous user to set privileges for anonymous/guest users. The parts of Trac that a user does not have privileges for will not be displayed in the navigation bar. In addition to these privileges, users can be granted additional individual rights in effect when authenticated and logged into the system. All logged in users belong to the virtual group authenticated, which inherits permissions from anonymous. 

[Venu Pillai]

I want authenticator users to view or modify tickets .

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[Venu Pillai]

Thanks the issue is resolved removed the anonymous   permission from the trac.