Some users can hit SVN repo with TortoiseSVN, others can't...can't figure out why?

[cmmil...@gmail.com]

I'm a sys admin that managing Subversion repo on a RHEL5 VM.  I have end users who are using TortoiseSVN v1.9 from Windows 10 desktop.

I have a new user come into our group and I've added that user under /conf, passwd file and he is not able to log in from his Windows 10 Desktop, using TortoiseSVN v1.9.  When trying to log in, we are getting "Authorization failed" error.  Under settings, I had this user clear Authentication Data and clear all other data and still can't get logged in.

I tried to have him log in from my Windows 10 Desktop and he still gets the same error.  I tried to setup a generic user on that same repo and still get the same error message.  There is an older user account where I used the "#" character to set it so that user can't log in. I removed the "#"character and I get the same error message. as well.

I am able to log in ok from my Windows 10 Desktop ok, and I have another co-worker who is also able to log in ok as well.  We both cleared all of the Authentication Data and were able to log still ok.

My question is how and where do I begin to troubleshoot this? I don't see any logging on the RHEL Subversion server and I don't know of a way to log this from TortoiseSVN either.

thanks

[Stefan]

The error "authorization failed" means that the user has successfully been authenticated, but has no authority to access the repo paths.

So it's not a problem of authentication, i.e. the user successfully can log on.

But the user doesn't have read/write access to the repo.

Maybe this helps:

http://svnbook.red-bean.com/en/1.7/svn.serverconfig.svnserve.html#svn.serverconfig.svnserve.auth.general

http://svnbook.red-bean.com/en/1.7/svn.serverconfig.httpd.html#svn.serverconfig.httpd.authz.perdir

Also you might get more help with this on the Subversion users list since this is an issue of server setup and isn't really an issue with TSVN.

Stefan

[Christopher M Miller]

Hi, had time to work on this today.  Basically, the last sys admin had setup groups under the authz file.  Once adding that user in, he is able to log into the repo with a user id and password.  

I just need to get a better understanding of how these files work (auth, passwd and svnserve.conf) and then the repo with these files in it too and how they all work together.  

thanks