Laser PC ‘missing HD’ error

[Robin Howard]

Hi!

Just wanted to let you know that the little optiplex 5060 connected to the laser is complaining of a, uh, missing harddisk / no bootable devices found (see photos). It was stuck on the first screen when I came in a half-hour ago; no idea how long it’s been like this.

so, i guess take this as general advisement that the laser is possibly down for tuesday night

Thanks,

Robin

[Dave L]

I took a photo of the drive itself. Little 80mm gen4 m2. It looks fine, I reseated it, no change in behaviour.  

Internals are otherwise clean, no dust, nothing obviously wrong.  Nothing stands out. I don't have any spare parts to test if it's the drive itself or the m2 port though :(

It seems like it can take sata4 drives, but it's also missing the internal blue caddy for it.

It's a Dell OptiPlex 5060 Micro, Service tag 7CDZVV2

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[Sophie Parker]

I manage systems with lots of these drives, that error normally means the disk is bad. I have a replacement m.2 sata that can go in but have been so busy I haven’t gotten in recently.

I can also try to rescue data from the old disk but it’s likely fully cooked.

Sophie Parker

Luminesce

sop...@luminesce.lighting

luminesce.lighting

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[Robin Howard]

i guess now would be the second-best time to ask about config + licence + software backups for the laser setup, eh

(Who, if anyone, took on maintenance of the PC after it was generously donated and set up? Also please pardon me if this is a chat already going on somewhere other than the mailing list.)

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[Mitchell Pomery]

Jess and myself have replaced the drive in the machine and reinstalled windows + lightburn + basic software.

We are currently on Lightburn 1.3.01.

There are a lot of cool things that have been released in newer versions if people are interested in putting money towards renewing the license.

Mitch