Title : GTA Sr ServiceNow Configuration Specialist (698180)
Location : Atlanta, GA (Hybrid)
Duration : 18 + Months
Job Type : C
Description :
The Sr ServiceNow Configuration Specialist is responsible for designing, developing, and deploying ServiceNow solutions.
Skills :
They will work with clients and team members to understand requirements and develop elegant solutions that meet those needs. The ServiceNow Development Consultant must have a strong understanding of the ServiceNow platform and experience in web application development using JavaScript, HTML, CSS, and AJAX. The ServiceNow Development Consultant will be responsible for directing a junior developer in how to support the platform over the long term.
RESPONSIBILITIES:
• Analyze the current environment and propose automation whenever possible
• Coordinate upgrades and changes to the ServiceNow instance
• Managing permissions and access (roles, users, and groups)
• Troubleshoot day-to-day operation and system issues
• Work with the ServiceNow support team to resolve issues
• Setting up notifications, scheduled reports, and alerts
• Maintain Service Catalog and Service Level Management.
• Participation in requirement gathering phase to provide time estimation to client needs.
• Create and update the existing configuration documentation.
• Perform platform upgrades, and review skipped updates due to upgrade.
• Implement best practices in coding and design as per ServiceNow standards and community guidelines.
• Follow the ITIL process to develop solutions
• Find opportunities to automate and enhance the end-user experience.
• Scripting in various areas (Business Rules, Client Scripts, UI Actions, Access Control Lists, UI Policies, Portal Pages, UI Pages).
• Writing code using JavaScript, HTML, Angular, CSS, and AJAX.
• Develop integrations with 3rd party tools or ServiceNow modules
Core Competencies:
Minimum Qualifications:
Preferred Qualifications:
(Preference will be given to candidates who, demonstrate some or all of the following skills/experience):
• Certified as ServiceNow – System Administrator (CSA)
• Certified as ServiceNow – Application Developer (CAD)
• Development and deployment experience
Skill |
Years of experience |
Last Used |
Installing and configuring enterprise wide Service Now |
|
|
Working experience with ServiceNow modules like Service Portal, HR Service Delivery |
|
|
HR Onboarding and Transitions and ITSM |
|
|
ServiceNow app development |
|
|
Experience creating simple/complex customer-facing web or mobile applications |
|
|
Gathering business needs and integrating them into ServiceNow design |
|
|
Hands-on experience with web technologies |
|
|
Experience in one or more JavaScript frameworks like AngularJS or React |
|
|
W-based protocols and standards (Web services, SOAP, REST, WSDL, XML) |
|
|
Certified as ServiceNow – System Administrator (CSA) |
|
|
Certified as ServiceNow – Application Developer (CAD) |
|
|
See All Requirements Listed in the Job Description |
|
|
Thanks & Regards,
Sam Marshal
RedSalsa Technologies Inc.
13800 Montfort Drive Suite 230
Dallas, Texas 75240
Phone: 972-636-5874
Email: s...@redsalsa.com