Job
Title: Sr Technical Writer (712173)
Location: Charlottesville,
VA
Duration: 06 Months
Send me the resumes to Ven...@Ivitsolutions.com
Job Description:
Tech Writing
samples will be required if interview is requested. Please make sure your
candidate has samples to share
ABOUT
THE ROLE:
Consult with
staff to prepare technical and end user documentation for information
technology program. This role will function as a primary writer—responsible for
deliverables of with varied scope and complexity.
Responsibilities:
- Prepare, review, revise, and
maintain documentation in the form of user guides, integration guides,
developer guides, in-platform instructions, installation/configuration
instructions, system operations, policies, and standards.
- Prepare, review, revise, and maintain end user
resources and educational materials, including videos, demos, tutorials,
training materials, in-depth user guides, general & technical
overviews, FAQs, and in-product help documentation.
- Review and edit previously written policies,
standards, and manuals for consistency, conforming to existing styles
where necessary, while recommending and implementing changes to more
efficiently update content with future changes.
- Collaborate with internal organizational
teams, including IT Project Teams, IT Engineering, IT Support Services,
System Management, and subject matter experts.
- Gather and analyze technical and process
information from various sources to document new or changing system
functionality.
- Write, format, edit, review, and proof
procedural and technical information for technical and nontechnical users.
- Assist in planning, scheduling, and tracking
documentation work to meet system launch dates and end user deliverables.
- Maintain a library of application
documentation, cataloging it for internal and/or external use.
- Create, publish and maintain templates for
written documentation produced by others (technical specifications, RFP
responses, etc.), ensuring a consistent "look and feel."
- Test both the product and its documentation
for accuracy and consistency.
- Write software documentation
from technical specifications, discussions with developers, and hands-on
experimentation.
Qualifications:
- Ideal candidate has
technical acumen, demonstrably strong communication and writing skills,
and can effectively interact with developers, data analysts, systems
analysts, and project leads.
- Experience making complex ideas
understandable.
- Bachelor's Degree, preferably in a technical
field such as computer science or a focus on English, writing, or
communications.
- 5-8 years of professional work experience in
technical documentation..
- Experience in creating documentation for
audiences with different levels of technical skill.
- Excellent writing, editing, and communication
skills.
- Experience creating graphics to more clearly
communicate workflow processes and abstract topics.
- Ability to write clearly and succinctly for
multiple audiences using either formal or more casual tones.
- Excellent work ethic and strong intellectual
curiosity.
- Ability to work quickly, efficiently, and
multi-task.
- Desire and ability to innovate and improve
upon current processes.
- Track record of effective collaboration.
- Ability to thrive, without much oversight, in
a constantly changing environment. Adapt rapidly to a changing industry
and be able to adjust responsibilities, time, and objectives accordingly.
- Experience working with Subject Matter Experts
(SMEs) both in-person and remote.
- Experience creating infographics such as
diagrams, screenshots, workflows, graphs, etc.
- A proactive and open-minded attitude to
resolving problems and delivering results.
- Preferred: Prior experience working within IT
Development, SaaS or web-based technology environment.
- Bonus: Experience in presenting technical
information in a live setting, such as classroom training, presentations,
or video conference.