Greetings from Robert,
Business
Systems Analyst
Location:
San Antonio, TX.
Duration:
Long Term
Visa:
GC, GC EAD or USC
Description:
- Involved
in Business Analysis, requirements gathering using the SDLC and Agile
model.
- Ability
to convert business requirements into technical specifications.
- Requirements
Elicitation - Requirements Management and Analysis - Ability to define,
document and manage business requirements to the smallest set that will
provide the biggest impact in advancing business objectives.
- Ability
to translate business requirements into business solutions for end-user
adoption and productivity improvement.
- Functional
Design - Ability to translate business requirements to functional designs
using analysis and design techniques.
- Adherence
to Standards - Ability to create solutions that adhere to and incorporate
standards.
- Business
Requirements Testing and Validation - Managing traceability of business
requirements through testing and validation process.
- User
Acceptance Testing - Collaborates with stakeholder in testing for
acceptance of end user business solution.
- Business
Relationship Management - Ability to engage business sponsors and
contribute to their targeted business outcomes.
- Solid
understanding and experience in Agile methodologies and SCRUM process.
- Proven
experience in technical requirements gathering, business process workflow
documentation, acceptance criteria, breaking down the high level
requirements in small epics/technical requirements, prioritization of the
requirements.
- Solid
communication skills with variety of stakeholders in different forms of
communication.
- Good
understanding of the software development technologies and platforms like
OO concepts, data integration, SOA etc.
- Has
engaging personality and positive to drive to make the project successful.
- Has
an eye of detail, some experience in software quality and testing is
preferred.
In Addition
to above generic BSA skills, below are the expectations for the individual BSA
roles:
Position
1:- Support delivery BSAs
- Ticketing
knowledge is required, ServiceNow knowledge advantage
- Advantage
if have been on customer calls
- 1 of the
2 Support delivery BSA roles, requires ServiceNow experience. Other one
requires any ticketing experience.
Position
2:- Portals & mobile BSA
- Should
have worked on UI side of things
-
Experience with identity management - SSO, federation, identity & access
management
Position
3:- Billing BSA
- Little
more techno functional
-
Integrations background
- BRM
experience for billing role preferred or at least billing exp. required
(billing recurring, subscription experience) - preferably in the service
industry
- Some tax
knowledge also helpful
-
Background around AR and collections will be helpful
- Some
familiarity with SFDC also helpful
Position
4:- ERP BSA
-
Understands contracts, inventory, some finance modules like GL
- Oracle
EBS financials would be good or at least finance knowledge.
- Good
troubleshooting experience
With Regards,
Robert | Senior
Technical Recruiter | Platinum Infosys Inc
Phone: 214-989-3376,
Ext: 201 | Direct: 214-550-0248 |Email
ID: rob...@platinuminfosys.com | visit
us @ www.platinuminfosys.com