NO GC - Informatica MDM / Production Support Engineer

[Chandu A]

For candidates who are *not U.S. Citizens, **Passport Number + I-94 must be submitted along with the resume*.

*We’re Hiring: Informatica MDM / Production Support Engineer*

📍 *Location:* 655 Headquarters Drive, Plano, TX
🏢 *Work Model:* *100% Onsite*
🕒 *Shift:* Rotational Weekend Shift
⏳ *Duration:* 6 Months
💼 *Experience:* 8–10 Years
🎓 *Education:* Bachelor’s in Computer Science or related field

### Mandatory / Core Skills

* Strong hands-on *Informatica MDM* experience
* Informatica MDM Hub Console 10.5 – good to have
* *IDD, SIF, Match/Merge Rules, Provisioning Tool*
* IDQ 10.5 – good to have
* Strong *Oracle SQL* for data analysis and troubleshooting
* *Dynatrace – must have*

* Setup experience
* Production debugging
* Familiarity with *DQL*
  • Autosys scheduling
  • MFT / *IBM Sterling Integrator*
  • Spring Boot – ability to troubleshoot/debug microservices
  • Informatica PowerCenter Administration
  • UNIX Shell scripting – good to have
  • Putty

### Key Responsibilities

* Monitor daily, weekly and monthly *MDM batch jobs*
* Resolve failed jobs, data-loading failures and synchronization issues
* Troubleshoot production incidents and user-reported defects
* Perform *Root Cause Analysis (RCA)* and implement permanent fixes
* Analyze large datasets for anomalies, duplicates and data-quality issues
* Prepare and support data-correction processes in MDM
* Maintain real-time and batch interfaces between MDM and spoke systems
* Troubleshoot *REST/SOAP APIs, SIF APIs and IDQ/ETL integrations*
* Work with business stakeholders and data stewards on data-governance requirements
* Use PowerShell, Python or similar scripting for support automation

### Preferred Experience

* Strong Informatica *MDM / ETL / IDQ* background
* Auto Finance / Commercial Finance / Captive Finance domain knowledge
* Understanding of:

* Loan / Lease lifecycle
* Funding
* Billing
* Collections
  • Onshore / offshore delivery model
  • ServiceNow / Jira or similar incident & change-management tools
  • Strong client-facing communication
  • Ability to manage multiple priorities in a fast-paced AMS environment

⚠️ *Important:* This is a *100% onsite Plano role with rotational weekend support*. Candidates must be comfortable with both requirements.

🛂 *Work Authorization:* *No Green Card candidates.*

Chandu. A

chand...@gmail.com;