Title : Mainframe Production Support
Location: Nashville, TN -Day 1 Onsite
Duration:6+Months
Job Description:
Mainframe Developer Experience: Programming skills: COBOL, JCL, VSAM, DB2, CICS, MQ Series, Easytrieve
• Experience in Endeavor, IBM problem determination tools such as File manager, Fault analyzer etc.
• Experience in Production Support
• Experience in change management and incident management tools.
• Ability to solve production down situations under tight SLA deadlines, including root cause and problem resolution follow-up
• Ability to support multiple mainframe applications simultaneously.
• Ability to effectively run a triage call to resolve issues on time within SLA deadlines.
• Proactive in identifying, escalating, and addressing project issues and risks
• Experience in coordinating with offshore/onshore teams and delegating work
• Excellent Problem solving skills and an Entrepreneurial Attitude
• Excellent verbal and written communication skills
• Meeting facilitation and discussion moderation skills
• Strong organizational, interpersonal, and communication skills