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Title=Digital Exp App Support Engineer
Location=Lansing, MI
*Primary Skills(Must have):*
1. Sharepoint based applications: Sharepoint, Teams, OneNote
2. Microsoft Office applications
*Secondary (Nice to have): *
1. Agile Scrum experience
2. Onbase / customer facing reporting tools
*Job Description:*
- Provide technical support and technical solution options to our
user/business partners with office productivity tools and digital
experience software.
- Assist those partners in the configuration and setup of these Office
tools to deliver a better digital experience.
- Consult with and make recommendations to these partners to improve
team collaboration and information exchange through digital solutions.
- Debugging, monitoring and troubleshooting digital solutions is
required.
- Expert level experience required in executing strategies in digital
work streams.
- Expert level experience required in collaborating with end users and
teams to define and build digital office solutions.