Need Service Now Bsa - Seattle , WA

[aqua...@gmail.com]

view the job in browser: Jobboard.aquainsys.com


Role:- Service Now BSA 
Location-Seattle WA
Skill- Service Now BSA 
Job Description:-  
Business Analyst for ServiceNow in ITOM platform product
Skills:
Senior BA ServiceNow position (6+ yrs experience in ServiceNow) Details of the role are as below.
• Experience with trouble shooting Discovery issues with known and unknown IPs and any network devices
•  Experience with ServiceNow ITOM module, Data Federation, and CMDB Structure
•  Agile/ITIL Certification.
• Translate customer requirements into stories and acceptance criteria
•  Work with the development team to review technical requirements and design approach.
•  Expertise with tools such as Postman, and DB Visualizer
•  Ability to test APIs and help integration partners with proper setup.
•  Experience in creating Knowledge Base Articles, reports and dashboards in ServiceNow.
•  Experience with trouble shooting; Ability to analyze the root cause and provide solutions for the fix.
•  Manage backlog, and priority in conjunction with Product Management
• Produce status updates, conduct Iteration reviews, and participate in the System Demo demonstrations within Agile Release Train and stakeholders meetings.
 
 
 
 

Link: Apply with Resume at Jobboard


Thanks and Regards,

Ganesh Babu Regidi
Aqua Information Systems Inc. 300 N Pottstown Pike, Suite # 130 Exton, PA 19341 Contact No: 484-485-7958 Fax: 215-600-1617 Email: gre...@aquainsys.com GTalk: gre...@aquainsys.com