Requirement Product Support Associate - Ann Arbor, MI

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Title: Product Support Associate
Location: Ann Arbor, MI


Detail:





Experience with customer support activities with sensitivity to customer needs and expectations.
Customer Relationship Management tool experience required, SalesForce experience preferred.
Professional interpersonal and communication skills, written format is main communication vehicle.
Strong problem-solving and analytical skills with strong attention to detail required.  Technical proficiency using and trouble-shooting software. Written documentation experienced preferred.
Strong initiative and ability to plan and prioritize work efficiently, multi-task, and work well under pressure with minimal direction.
Ability to work within well-defined processes, and collaborate to ensure processes are relevant and effective.
Ability to work well with others in team-oriented environment.
Personal ownership of professional development.
Proficiency in Microsoft Windows, Microsoft Office and expertise with web-based applications.
Bachelor’s degree or equivalent work experience required.

 

 




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Thanks and Regards,

Swapna Kundu
Aqua Information Systems Inc. 300 N Pottstown Pike, Suite # 130 Exton, PA 19341 Contact No: 215-666-5692 Fax: 215-600-1617 Email: sku...@aquainsys.com GTalk: sku...@aquainsys.com