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If you are receiving this email, it's because we owe you a package. This last few months has been a massive technological clusterfuck at ye olde Numero HQ. I'll spare the details but we basically had to completely re-engineer our entire business - from designing new website from scratch to moving our entire stock to new shipping warehouses in the US and UK.We've been working through the hiccups for the past month or so - mostly finding orders that never pushed to the warehouse, finding inventory issues where the warehouse didn't update our website stock quantities and even solving a "DNS" issue that may have prevented a good chunk of our customer service emails from ever hitting your inbox.All that to say - We sometimes suck, and we're always sorry. Most of the issues have been fixed and we have all hands on deck ripping reply emails and seeing what we can pack up but we're still a couple a weeks away from getting the complete backlog tackled.
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