Download issues with shearwater peregrine TX after firmware update

[Joris van Steen]

I've updated the firmware of my Shearwater peregrine TX  and I can't download logs since the update. I get an input/output error on both the mobile and PC version. I've tried force download all dives but this does not seem to help

[Michael Keller]

Hi Joris.

> this does not seem to help --


Try updating Subsurface to the latest version (6.0.5404 or newer).


Ngā mihi

  Michael Keller

[Joris van Steen]

I just upgraded to the latest version it still gives the same error. I was already running the latest version on mobile. 

 

Everything was working fine 2 weeks ago, the only thing that changed since is a firmware update on the computer and I deleted one log on the computer. 

[Michael Keller]

Hi Joris.

On 7/07/25 02:47, Joris van Steen wrote:
> I just upgraded to the latest version it still gives the same error. I
> was already running the latest version on mobile.

Apologies, you'll need 6.0.5414 (or newer) from
https://subsurface-divelog.org/latest-release/


Ngā mihi

  Michael Keller

[Serge Adam]

I have the same issue. Peregrine TX at firmware 100. Subsurface-mobile at 6.0.5365. iPhone 15Pro on iOS 18.5. App store does not see an upgrade, still lists 6.0.5365 as the latest version.

[Michael Keller]

Hi Serge.

On 11/07/25 10:11, Serge Adam wrote:
> I have the same issue. Peregrine TX at firmware 100. Subsurface-mobile
> at 6.0.5365. iPhone 15Pro on iOS 18.5. App store does not see an
> upgrade, still lists 6.0.5365 as the latest version.

Yes, there is only a 'current', but no 'latest' version for iOS, as
Apple does not allow 'sideloading' of applications outside of the store.

You will have to wait for a few weeks until we publish the next
'current' version of Subsurface.


Ngā mihi

  Michael Keller

[horst.k...@gmail.com]

Bonjour,

Same issue. Peregrine TX at firmware 100 for me on version 6.0.5414 (Win11 Pro), version 6.0.5365 (iOS 18.5)

Best regards,

HK

[Andrew Trevor-Jones]

6.0.5414 works fine for me on Mac with my Perdix 2 on firmware version 100, but I have to download on the Mac as the iOS version doesn't yet support version 100.

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[Joris van Steen]

I just did some further checking, on IOS it looks like it makes an initial connection but then simply says "no new dives", when I then try to reconnect I get an I/O error. 

On the peregrine it shows "wait command" so it looks like there was at least some communication between subsurface and the peregrine. 

Shutting down bluetooth and re-enabling it on the peregrine seems to re initiate the connection, but the "no new dives" issue remains. I've tried "force download all dives" but this gives the same message "no new dives"

[Michael Keller]

Hi Joris.

On 11/07/25 19:25, Joris van Steen wrote:
> I just did some further checking, on IOS it looks like it makes an
> initial connection but then simply says "no new dives", when I then
> try to reconnect I get an I/O error.
> On the peregrine it shows "wait command" so it looks like there was at
> least some communication between subsurface and the peregrine.
> Shutting down bluetooth and re-enabling it on the peregrine seems to
> re initiate the connection, but the "no new dives" issue remains. I've
> tried "force download all dives" but this gives the same message "no
> new dives"

As stated in
https://groups.google.com/g/subsurface-divelog/c/aoH_XbHNhxs/m/8CcUWqoXBgAJ,
you'll have to wait for 6.0.5414 (or newer) to become available on iOS,
which will be in a few weeks.


Ngā mihi

  Michael Keller

[Bob Silva]

I have same problem after updating my Shearwater Peregrine TX firmware to version 100/BT12.  IoS version 6.0.5414, MacOS version 6.0.5404-CICD-Release.  On my Mac, I get the error: "Dive Data Import Error".  From my iPhone 16 Pro, I get the error: "Info: Import error: Input/output error?

After reading the previous conversations, I don't see a remedy.

Thanks,

[Andrew Trevor-Jones]

6.0.5414 works for me on both my Mac and my iPhone. I had to get the iOS app from TestFlight but the Mac version was working fine before I got the iOS app from TestFlight.

On 24 Aug 2025, at 10:40 pm, Bob Silva <bob.si...@gmail.com> wrote:

I have same problem after updating my Shearwater Peregrine TX firmware to version 100/BT12.  IoS version 6.0.5414, MacOS version 6.0.5404-CICD-Release.  On my Mac, I get the error: "Dive Data Import Error".  From my iPhone 16 Pro, I get the error: "Info: Import error: Input/output error?

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[Andrew Trevor-Jones]

Oh I just checked, 6.0.5414 is now in the App Store so you don’t need TestFlight 

On 25 Aug 2025, at 6:21 am, Andrew Trevor-Jones <andrew.tr...@gmail.com> wrote:

6.0.5414 works for me on both my Mac and my iPhone. I had to get the iOS app from TestFlight but the Mac version was working fine before I got the iOS app from TestFlight.

[Bob Silva]

Hoping subsurface technicians can help me out.  Watch uploads fine to the Shearwater app, but errors trying to upload to subsurface

[Bob Silva]

I am still unable to upload my dives to either my iPhone or MacBook Pro.  Peregrine TX firmware 100/BT12, MacOS subsurface version 6.0.5404-CICD-Release, iPhone 16 Pro subsurface version 6.0.5414.  Since I updated the firmware on my DC, I have not been able to upload the dives to subsurface on either iPhone or MacBook.  Would someone please help me troubleshoot?  MacBook does recognize my DC when I scan, but I get a dive data Import Error.

[Serge Adam]

Subsurface 6.0.5414 works with my Peregrine TX with firmware 100. Iphone 15 pro. Last tested with iOS 18.5

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[Hanna Hermsen]

Same issue here with my Perdix AI that uses firmware 100. I tried both on Android using Subsurface 6.0.5404. As described in https://groups.google.com/g/subsurface-divelog/c/aoH_XbHNhxs/m/vgw3SRxJBwAJ I do see the "wait" text on my computer for a brief moment before the BT scanning on the computer stops and the app tells me that no new dives were loaded. It was working fine before I upgraded the computer to firmware 100 yesterday. Perhaps something changed in the db scheme?

I also tried on Mac OS Sequoia 15.6.1 and Subsurface 6.0.5405 but it cannot the detect the computer.

Op donderdag 28 augustus 2025 om 20:51:26 UTC+2 schreef Serge Adam:

[Serge Adam]

You need Subsurface 6.0.5414

To view this discussion visit https://groups.google.com/d/msgid/subsurface-divelog/0166e34e-be0f-4589-9e0e-db62c3508fcfn%40googlegroups.com.

[Bob Silva]

I am using 6.0.5404 and when I go to the website that is the latest version available for MacOS.  How can I get the 5414 version?

Bob Silva

Bob.Si...@gmail.com

To view this discussion visit https://groups.google.com/d/msgid/subsurface-divelog/CADw2YsALZgZK9HQ4bn%3DvZ-VsboZfuAmehwokqnjD9yXLf4_Kkw%40mail.gmail.com.

[Michael Keller]

Hi Bob.

On Tue, 2 Sept 2025 at 09:57, Bob Silva <bob.si...@gmail.com> wrote:

I am using 6.0.5404 and when I go to the website that is the latest version available for MacOS.  How can I get the 5414 version?

https://subsurface-divelog.org/latest-release/

Ngā mihi

  Michael Keller 

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[Andrew Trevor-Jones]

I got 6.0.5414 from the App Store a week or so ago, but was using the one from TestFlight before that.

[Nick Potiriadis]

I had the same issue with a peregrine tx on android with version 6.0.5414, I am now using version 6.0.5430 (nightly) and it works. Unfortunately not helpful if you're on iOS, but at least a fix is coming when the release happens.

[Bob Silva]

This is the error I get on my MacBook Pro.

Bob Silva

Bob.Si...@gmail.com

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[Bob Silva]

Thanks.  I was talking MacBook Pro.  I do have the 6.0.5414 on my iPhone 16 Pro.  Neither will download my dives since the Peregrine TX firmware update.  Wish I had not updated.

Bob Silva

Bob.Si...@gmail.com

On Sep 1, 2025, at 18:23, Andrew Trevor-Jones <andrew.tr...@gmail.com> wrote:

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[Matt Wilbur]

Michael Keller!! 

Thank you!! I just upgraded my Perdix AI V93->V100->V101 and wasnt able to download dives till I upgraded to the latest.  I had my logs ready to post and found this :)

thank you!!

Matt