TPP seems never stop in windows......

[na jiang]

Hi,

I'm new to TPP.Recently, I intend to use TPP and I have tested my data on TPP(my operation system is windows.).It seems that TPP  is always  runing for 2 days and there's only 1 data.I intend to use Tandem Pipeline. What could be the reason why the TPP never stopped running?

[Luis Mendoza]

Hello,

This is likely an issue with the webserver not realizing that X!Tandem has finished running.

Can you see if there are any "tandem.exe" processes running by opening the Task Manager?

- If you do not see any and if you can see .tandem output files, it means that the job is done, but the connection to the interface timed out.  You can (in most cases) safely move on to converting this .tandem file to pepXML and then continue your analysis.

- If Tandem is still running, then check the parameters (are there too many variable modifications, for example), or try using a more powerful machine.

Furthermore, to tell the interface to consider the job as finished, click on the Jobs link in Petunia, find the "Running" job and click on "View" under the Output column.  Then, in that page click on the following link: If your commands have actually completed, or the queue did not work, click here.

Another situation in which this may happen is if the computer shuts down or goes into sleep mode before the job is finished, so make sure that is not the case.  If so, you will need to re-start the search.

Hope this helps,

--Luis

On Thu, Nov 19, 2020 at 6:32 PM na jiang <16622...@163.com> wrote:

Hi,

I'm new to TPP.Recently, I intend to use TPP and I have tested my data on TPP(my operation system is windows.).It seems that TPP  is always  runing for 2 days and there's only 1 data.I intend to use Tandem Pipeline. What could be the reason why the TPP never stopped running?

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[姜娜]

Hi，

Thanks for your answer.

 -I can see that  "tandem.exe" processes  is running by opening the Task Manager.But there's no  .tandem output files.And how to check the  parameters?There's a  tandem_params.xml file when I install the TPP in my computer.And I choose it as my Tandem Parameters Files.And I have loaded in the attachment.Please help me check it out if it's availiable .Or  else  is there any method that I can compile the parameters file?

-I have checked that it's not the case that  computer shuts down or goes into sleep mode before the job is finished.

	JN
16622...@163.com

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[姜娜]

Hi，

Thanks for your answer.

 -I can see that  "tandem.exe" processes  is running by opening the Task Manager.But there's no  .tandem output files.And how to check the  parameters?There's a  tandem_params.xml file when I install the TPP in my computer.And I choose it as my Tandem Parameters Files.And I have loaded in the attachment.Please help me check it out if it's availiable .Or  else  is there any method that I can compile the parameters file?

-I have checked that it's not the case that  computer shuts down or goes into sleep mode before the job is finished.

	JN
16622...@163.com

签名由 网易邮箱大师 定制

On 11/20/2020 14:18，'Luis Mendoza' via spctools-discuss<spctools...@googlegroups.com> wrote：

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