Bathroom ceiling left unpainted for 3 months

[BINITA MOHANTY]

Dear Mr Kamlesh,

You must be aware that the bathroom,of our master bedroom is a mess. We faced a seepage problem over three months ago which left the ceiling plaster falling off. We were told the painting would be done shortly. However till date we are given silly excuses such as the painter is on leave and now the material is unavailable.. I cannot understand how a major builder like yourself is unable to procure basic material. I also understand that several other apartments are facing a similar problem.

Please look into  the maintenance of Vatika City. Things are just getting worse. If you are unable to take care of a 37 acre township how do you propose to take care of Vatika Next which is supposed to be 700 acres?

Something is seriously wrong. 

Await your response.

 I request the builder to take a personal interest in Vatika City maintenance. 

Binita Mohanty

C4/1502

Vatika City

23rd March 2017

[BINITA MOHANTY]

To

Mr Gaurav Bhalla

Director

Vatika Group

Gurgaon

Dear Mr Bhalla,

I am a resident of Vatika City since January 2012. I write to you because I find the maintenance by Enviro is deteriorating by the day. 

Vatika City was sold as a brand and you still mention it as a success. Sadly this is not true as the maintenance  leaves a lot to be desired. I am forwarding just one case. There are numerous other complaints concerning security, water shortage etc which the residents can point out to you..

As a builder of repute I want you to address our concerns and resolve them.

Await your reply and action.

Yours Sincerely,

Binita Mohanty

 c4/1502

Vatika City

Gurgaon

9810696741

23rd March 2017

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[BINITA MOHANTY]

Dear Shailendra,

Thank you for making my home feel livable.

I urge that maintenance matters be addressed at the earliest so that our faith in Enviro is restored as a facility provider. Of late things have been slack and bureaucratic.You have been a market leader but to maintain your position you have to make things happen faster. I too want peace and harmony with you and Vatika.

Looking forward to Enviro being more proactive.

Yours Sincerely

(Ms) Binita Mohanty

25th March 2017

---

From: "shailen...@vatikagroup.com" <shailen...@vatikagroup.com>
To: binita...@yahoo.com
Cc: sovereig...@googlegroups.com; c...@s-5ppktf994swuukdoh89pnx1c9.in.salesforce.com; kamles...@vatikagroup.com; birend...@vatikagroup.com; rajbirb...@vatikagroup.com
Sent: Friday, March 24, 2017 9:17 PM
Subject: Fw: Bathroom ceiling left unpainted for 3 months

Dear Mr. Mohanty,

Greetings of the day!!!

Please be informed that we have repaired the wall portion where the seepage occurred  in your apartment through putti .

We will paint that portion after putti gets dried.

Assuring you of our best services always.

Regards,

Shailendra Singh
Vatika City
Enviro - Facilities Management by Vatika
Vatika City,Sec. 49,Sohna Road,Gurgaon.

Mob: 9643055957

To: "Vatika Facility Kamlesh EST. OFFCR" <kamles...@vatikagroup.com>, Sovereign Residents <sovereig...@googlegroups.com>, "c...@vatikagroup.com" <c...@vatikagroup.com>
From: BINITA MOHANTY <binita...@yahoo.com>
Date: 03/23/2017 01:05PM
Subject: Bathroom ceiling left unpainted for 3 months

Dear Mr Kamlesh,

You must be aware that the bathroom,of our master bedroom is a mess. We faced a seepage problem over three months ago which left the ceiling plaster falling off. We were told the painting would be done shortly. However till date we are given silly excuses such as the painter is on leave and now the material is unavailable.. I cannot understand how a major builder like yourself is unable to procure basic material. I also understand that several other apartments are facing a similar problem.

Please look into  the maintenance of Vatika City. Things are just getting worse. If you are unable to take care of a 37 acre township how do you propose to take care of Vatika Next which is supposed to be 700 acres?

Something is seriously wrong. 

Await your response.

 I request the builder to take a personal interest in Vatika City maintenance. 

Binita Mohanty

C4/1502

Vatika City

23rd March 2017

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