Thin, vertical black line on iMac screen

[Phil Tomlinson]

Hi

I have been trying to get rid of a thin black line that has appeared slightly right of centre on my iMac screen. I have Googled it and tried all the recommended solutions - software update, reboot, reset SMC, reset NVRAM (both of which seem to be a complicated way of saying "turn it off and on again"). Nothing works.

Can anyone advise? It's a 2017 Intel iMac.

Phil T

[Sam - MacAmbulance]

Sounds like a hardware fault with the LCD, is it 21 or 27”?

_

Regards Sam Mullen +44 (0)7747778022 in...@macambulance.com www.macambulance.com MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development

MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately.

On 31 Mar 2023, at 18:00, 'Phil Tomlinson' via Sussex Mac User Group <sm...@googlegroups.com> wrote:

Hi

I have been trying to get rid of a thin black line that has appeared slightly right of centre on my iMac screen. I have Googled it and tried all the recommended solutions - software update, reboot, reset SMC, reset NVRAM (both of which seem to be a complicated way of saying "turn it off and on again"). Nothing works.

Can anyone advise? It's a 2017 Intel iMac.

Phil T

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[Philip Tomlinson]

:(  It’s a 21 inch.

Nice to hear from you Sam. Hope all  is well with you and your lovely family.

Phil T

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[Sam - MacAmbulance]

All good here thanks!

The 21” LCDs are generally not too expensive and are very easy to replace. What’s the serial number of the iMac?

_

Regards Sam Mullen +44 (0)7747778022 in...@macambulance.com www.macambulance.com MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development

MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately.

On 4 Apr 2023, at 06:07, 'Philip Tomlinson' via Sussex Mac User Group <sm...@googlegroups.com> wrote:

:(  It’s a 21 inch.

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[Philip Tomlinson]

Sam - thanks.

Your email went to an old account of mine, so I didn’t see it. (I use philto...@icloud.com these days)  Just shows how very long it has been since I first contacted SMUG.

The serial number is DGKX 6HB 7J1GC.

Phil

Sent from my iPad

On 4 Apr 2023, at 06:48, Sam - MacAmbulance <in...@macambulance.com> wrote:

All good here thanks!

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