Selecting old Printer Description Files

[Ben Rubinstein]

I've got an old but still perfectly working Xerox printer on my network.
Existing computers can connect to it with full functionality. When adding the
printer to a new computer, there is a "Use:" menu which offers
Auto Select
Generic Postscript Printer
Generic PCL Printer
Select Software...
Other...

Previously the routine was to choose "Other..." and then select a Printer
Description File, a postscript file supplied by Xerox.

But now when I try to set it up on a new computer, and try to select this
printer description file, the file is greyed out in the file selector.

Existing computers where the printer is already set up, still work with it
even though their version of macOS has been updated. But on a computer that
doesn't already have this printer set up, it's not possible to select this
file, and so not possible to set it up properly. I can still set up the
printer as a generic printer, but can't then access all the features.

Does anyone know what the printer set up software is looking for when it
decides whether to allow me to select the printer description file?

TIA,

Ben

[Sam - MacAmbulance]

You could try resetting the printing system on that Mac. Right-click the white-space inside the printer list and select Reset.

_

Regards Sam Mullen +44 (0)7747778022 in...@macambulance.com www.macambulance.com MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development

MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately.

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[Ben Rubinstein]

Late reporting - this worked!

thanks Sam,

Ben

On 16/05/2023 12:34, Sam - MacAmbulance wrote:
> Longshot, but can you try putting the PPD file into /Users/Shared, then in
> System Settings/Preferences when you choose a PPD file, select it from there
> *_*
>
>
>
> Regards
> Sam Mullen
>
> +44 (0)7747778022 <tel://+447747778022>
> in...@macambulance.com <mailto:in...@macambulance.com>
> www.macambulance.com <http://www.macambulance.com>

>
> MacAmbulance
>
>
> MacAmbulance Ltd.
>
>
> Providing Affordable Mac/PC Support and Web Development
>
> MacAmbulance Ltd. is a registered company in England & Wales, registration
> number 8466597
>
> This email is intended solely for the addressed recipients and may contain
> privileged or confidential information.
>
> If you have received this email in error please notify the sender and delete
> the email immediately.
>
>

>> On 16 May 2023, at 12:30, Ben Rubinstein <benr...@cogapp.com> wrote:
>>
>> Thanks Sam, but it's not specific to one machine. All new machines, or
>> machines that have been completely re-installed, don't recognise the file.
>>
>> Existing computers, or new computers that have been set up by migration from
>> an older computer, import the printer definition correctly with all its
>> details. But adding as a new printer, it is not possible to select the PPD file.

>>
>> On 16/05/2023 10:01, Sam - MacAmbulance wrote:
>>> You could try resetting the printing system on that Mac. Right-click the
>>> white-space inside the printer list and select Reset.

>>> *_*
>>>
>>> Regards
>>> Sam Mullen
>>> +44 (0)7747778022 <tel://+447747778022>
>>> in...@macambulance.com <mailto:in...@macambulance.com>
>>> www.macambulance.com <http://www.macambulance.com>