WiFi printer disconnected

[andrew lancaster]

Hello.

I have just tried to print a document but neither my phone nor my MacBook can locate the printer. Do I assume that it has disconnected from the home WiFi? And if it has how do I make it work again?

Thanks in advance

Andrew.
Sent from my iPhone

[Sam - MacAmbulance]

Does your router have a WPS button? Press that and the printer’s WPS button within two mins of eachother and they should auto-communicate from there.

If the printer doesn’t have a physical button, it should have a WPS setup option in the menus 

_

Regards Sam Mullen +44 (0)7747778022 in...@macambulance.com www.macambulance.com MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development

MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately.

On 16 Sep 2026, at 10:36, 'andrew lancaster' via Sussex Mac User Group <sm...@googlegroups.com> wrote:

Hello.

--
You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group.
To unsubscribe from this group and stop receiving emails from it, send an email to smug+uns...@googlegroups.com.
To view this discussion, visit https://groups.google.com/d/msgid/smug/0872721B-C26C-4CCC-833B-67B91260A91E%40mac.com.

[andrew lancaster]

Fantastic! Thanks Sam. I shall do that as soon as I get home. 

Regards 

Andrew. 

Sent from my iPhone

On Sep 16, 2026, at 3:03 PM, Sam - MacAmbulance <in...@macambulance.com> wrote:

Does your router have a WPS button? Press that and the printer’s WPS button within two mins of eachother and they should auto-communicate from there.

To view this discussion, visit https://groups.google.com/d/msgid/smug/0E850F8A-2527-42B6-AF80-3D1D4D70D711%40macambulance.com.

[andrew lancaster]

Sam, thanks again. That worked perfectly. I’m going to make a note of it just in case it does it again. 

Regards

Andrew. 

Sent from my iPhone

On Sep 16, 2026, at 3:25 PM, 'andrew lancaster' via Sussex Mac User Group <sm...@googlegroups.com> wrote:

Fantastic! Thanks Sam. I shall do that as soon as I get home. 

To view this discussion, visit https://groups.google.com/d/msgid/smug/E1A62738-C84C-4965-8961-0672546FB8DF%40mac.com.