Sync not working

[Virginia Routh]

Hi Smuggers. Why is my iPhone not syncing with my iPad? For instance, if I enter a contact on my iPad it does not appear in contacts on my phone. Likewise, an app downloaded on my iPad doesn’t appear on my phone, I’ve checked in settings on both appliances. Both have sync with iCloud turned on. It used to work but since one of recent updates they no loner sync. Any advice would be much appreciated. Phone is 13Pro. iPad is Pro IOS18.11. Virginia

[Sam - MacAmbulance]

If you log in to iCloud.com and create a new contact, which devices show that new contact?

If a device doesn’t, go to settings > apple account > iCloud > disable and enable contacts syncing, selecting to delete all when switching sync off. You’ll loose any unsynced contacts so make a note of any important ones which haven’t synced yet

_

Regards Sam Mullen +44 (0)7747778022 in...@macambulance.com www.macambulance.com MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development

MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately.

On 30 Nov 2024, at 23:50, Virginia Routh <virgini...@gmail.com> wrote:

Hi Smuggers.  Why is my iPhone not syncing with my iPad?  For instance, if I enter a contact on my iPad it does not appear in contacts on my phone.  Likewise, an app downloaded on my iPad doesn’t appear on my phone,  I’ve checked in settings on both appliances.  Both have sync with iCloud turned on.  It used to work but since one of recent updates they no loner sync.  Any advice would be much appreciated.  Phone is 13Pro.  iPad is Pro IOS18.11.  Virginia

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[Virginia Routh]

Thanks for your reply, Sam.  How do I create a new contact in iCloud?  If I go to Settings - iCloud - there is an option to turn on Private Relay - but no option to open contacts.  

On 1 Dec 2024, at 07:33, Sam - MacAmbulance <in...@macambulance.com> wrote:

If you log in to iCloud.com and create a new contact, which devices show that new contact?

To view this discussion, visit https://groups.google.com/d/msgid/smug/92BD7DD6-C4F8-4CC2-B390-6863DCDB8745%40macambulance.com.

[Jason Davies]

I think he meant to go the website https://www.icloud.com

In effect, that's the 'central store' so you're trying to find out if it gets pushed to particular devices (ie, they are synchronising).

Cheers,

Jason

To view this discussion, visit https://groups.google.com/d/msgid/smug/D1473A45-B6CD-4FBD-811F-5A734F24DDDF%40gmail.com.

Cheers,

Jason

[Virginia Routh]

Oh thanks, Jason.

On 6 Dec 2024, at 17:16, 'Jason Davies' via Sussex Mac User Group <sm...@googlegroups.com> wrote:



To view this discussion, visit https://groups.google.com/d/msgid/smug/47A08ACE-A10F-4A53-A13B-AEAE2C8C2275%40me.com.

[Virginia Routh]

Well..I did this and contact showed up on both devices.  So why, if I add a new contact on iPhone it does not turn up on iPad and vice versa?  

On 6 Dec 2024, at 17:16, 'Jason Davies' via Sussex Mac User Group <sm...@googlegroups.com> wrote:



I think he meant to go the website https://www.icloud.com

To view this discussion, visit https://groups.google.com/d/msgid/smug/47A08ACE-A10F-4A53-A13B-AEAE2C8C2275%40me.com.