max-forwards adjustment

[Todd Hodgen]

A bit off topic for this list – possibly. 

 

I’m receiving SIP calls with Max-forward = 2 when they first hit the system.   For good reason, they drop.   The carrier is receiving these calls from Cingular Wireless with max forward at 12 – which seems low already.   They go through several networks and an Ingate before getting to me.

 

I believe the solution here is for Cingular to increase their max-forwards prior to getting to the ITSP.   Anyone had experience in getting a change like that – and a process they found that worked.  My only thought is to open a ticket with a Cingular wireless user and report the issue – but suspect it has Zero chance of getting any results.

 

Todd R. Hodgen

President / Founder

Sound IP Telecom

http://SIPTelecom.systems

206-432-4344 - Direct

206-390-4689 - Cell

 

Your Puget Sound Telcom Partner

 

Do you Like Snow, Rain, Sleet, Hail, Thunder, Lightning?

If you do, then you will love the Cloud!

 

A Division of Misiu Systems LLC

 

[Michael Picher]

Todd,

Maybe if your calls come in and hit IVR you can use the max-forwards setting introduced in 15.08 in Media Services (System -> Media Services -> Max Forwards).

2 might be even too low however to reach IVR.

Mike

--
You received this message because you are subscribed to the Google Groups "sipxcom-users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to sipxcom-user...@googlegroups.com.
To post to this group, send email to sipxco...@googlegroups.com.
Visit this group at https://groups.google.com/group/sipxcom-users.
To view this discussion on the web visit https://groups.google.com/d/msgid/sipxcom-users/BLUPR0701MB1042042B6ADBC7842E608100FD6F0%40BLUPR0701MB1042.namprd07.prod.outlook.com.
For more options, visit https://groups.google.com/d/optout.

--

Thanks,

   Mike

-----------------------------------------------------------------------------------------

There are 10 types of people in this world...  Those who understand binary and those who don't.

[Todd Hodgen]

Thanks Mike.  I was looking at that the other day.  I may give it a try today to see how it works out and give it a try on the site while they are closed for the weekend.  In the end, I do want the carrier to present us with a better number, but this might be a great workaround.

 

Thanks again.

 

Todd R. Hodgen

President / Founder

Sound IP Telecom

http://SIPTelecom.systems

206-432-4344 - Direct

206-390-4689 - Cell

 

Your Puget Sound Telcom Partner

 

Do you Like Snow, Rain, Sleet, Hail, Thunder, Lightning?

If you do, then you will love the Cloud!

 

We appreciate your business referrals!

A Division of Misiu Systems LLC